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Guinness Open Gate Brewery - Restaurants, Eating and Drinking

1 Mercer Walk, London, WC2H 9FA

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Access Guide

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Overview

  • About View
    • Immerse yourself in the magic of Guinness Open Gate Brewery London. You can take a tour inside Guinness' experimental brewery, discover what creative delights are brewing and taste a selection of innovative beers in the Brewer's room. Across the site, there are 2 shops, 3 restaurants, an informal social space, a private dining area and flexible, bookable event spaces and meeting rooms.
    • The following is available here: exhibits, outbuildings, a restaurant, shops and a visitor centre.
    • There is a craft brewery tour and a behind-the-scenes tasting adventure.
    • View information on opening times.
  • Parking and Public Transport View
  • Getting Around View
    • Circulation routes around the site consist of: surfaced footpaths.
    • Some resting areas are available along circulation routes.
    • Some wayfinding signage is provided.
    • Some map boards are provided.
  • Getting Help and Assistance View
    • British Sign Language interpreters can be provided on request.
    • Dogs are not permitted in the brewery.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Staff receive the following training: Disability, Equality and Inclusion Training.

The Old Brewer's Yard - Beer, Food and Social

  • Location and Access View
    • The Old Brewer's Yard is located centrally on the site, and has an outdoor seating area.
    • The most accessible route has step-free level access and uneven surfaces.
    • There is step-free level access into this area.
    • The width of the opening is 240cm.
  • Service View
    • This area has a bar where food and drink can be ordered, colleagues who can provide assistance with ordering and numerous seating options.
    • Full table service is available on request only.
    • Menus are wall-mounted and displayed on the counter.
    • The following dietary requirements can be catered for: dairy free, lactose free, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located to the left side of the venue after entering.
    • There is step-free level access to the counter.
    • The height of the counter is 111cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 84cm.
  • Seating Area View
    • The seating area is covered.
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is patterned.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There may be background noise in this area.

Toilet with Adaptations (The Old Brewer’s Yard - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located in The Old Brewer’s Yard.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has uneven surfaces.
  • Access View
    • There is step-free level access into the facility.
    • There is not any signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The width of the opening is 94cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 155cm (width) x 257cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 80cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 46cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 78cm from the floor.
    • The wash basin has a sensor tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • There is a vertical grab rail on the right side of the wash basin.
    • The wash basin grab rail has a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 84cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 89cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.
    • Customers can use both the accessible toilet next to the bar and the one in The Vaults via the platform lift.

Shelton Street Entrance to Porter's Table, Private Dining and Gilroy's Loft

  • This entrance is located off the Old Brewer's Yard.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance, however one door is locked.
  • The locked door can be opened on request.
  • The door opens towards you.
  • The width of the opening is 115cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.

The Porter's Table - Grill

  • Location and Access View
    • The Porter's Table is located on the ground floor of the building containing the different dining options.
    • The most accessible route has step-free level access, uneven surfaces and manual doors.
    • There is step-free level access into this area.
    • There is a single manual door with a high visual contrast.
    • The door opens towards you.
    • The width of the opening is 88cm.
  • Service View
    • This area has a bar where drinks can be ordered, colleagues who can provide assistance with ordering and numerous seating options.
    • Full table service is available.
    • Menus are wall-mounted and displayed on the counter.
    • The following dietary requirements can be catered for: dairy free, lactose free, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located to the side of the room.
    • There is step-free level access to the counter.
    • The height of the counter is 112cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is patterned.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and high stools.
    • Furniture available in this area includes: tables and high tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary due to the size of the space.
    • There is a reception counter at the entrance to the restaurant.
    • The counter has a height of 106cm.

Lift

  • The lift surveyed is located in the centre of the building.
  • The most accessible route to the lift has step-free level access and manual doors.
  • the Porter's Table, Gilroy's Loft and the Private Dining space are accessed by this lift.
  • The lift door has a medium visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 90cm.
  • The internal dimensions of the lift are 110cm (width) x 170cm (depth).
  • The internal lift control buttons have tactile markings and a medium visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

Private Dining - Restaurant

  • Location and Access View
    • The Private Dining space is located on the third floor of the building containing the different dining options.
    • The most accessible route has step-free level access, a lift and manual doors.
    • There is a single manual door with a high visual contrast.
    • The door opens away from you.
    • The width of the opening is 89cm.
  • Service View
    • This area has a bar where drinks can be ordered and colleagues who can provide assistance with ordering.
    • Full table service is available.
    • Menus are handheld.
    • The following dietary requirements can be catered for: dairy free, lactose free, vegetarian and vegan.
    • The following are available: drinking straws.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located in the corner of the room, to the right side after entering.
    • There is step-free level access to the counter.
    • The height of the counter is 105cm.
    • There is not a lowered section at the counter.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny and patterned.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs without armrests and sofas.
    • Furniture available in this area includes: tables and coffee tables.
    • Some chairs are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the function/event.
    • Lighting levels were even at the time of the survey.
    • Lighting levels are adjustable.

Gilroy's Loft - Restaurant

  • Location and Access View
    • Gilroy's Loft is located on the fifth floor of the building containing the different dining options.
    • The most accessible route has step-free level access, a lift and manual doors.
    • There is step-free level access into this area.
  • Service View
    • This area has a bar where food and drink can be ordered, colleagues who can provide assistance with ordering and numerous seating options.
    • Full table service is available.
    • Menus are handheld.
    • The following dietary requirements can be catered for: dairy free, lactose free, vegetarian and vegan.
    • The following are available: drinking straws.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located straight ahead after entering via the lift.
    • There is step-free level access to the counter.
    • The height of the counter is 111cm.
    • There is not a lowered section at the counter.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny and patterned.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs, sofas and high stools.
    • Furniture available in this area includes: tables.
    • Some chairs and tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.

Toilet with Adaptations (Shelton Street Restaurants - 4th Floor - Right Hand Transfer)

  • Access View
    • The toilet surveyed is located on the 4th floor of the Shelton Street site.
    • The distance from the lift is 10m.
    • The most accessible route to the toilet has step-free level access and a lift.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 95cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 200cm (width) x 250cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 120cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 46cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 78cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a sensor tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 101cm from the floor.
    • There is a wall mounted towel dispenser which can be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 99cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 90cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is an unobstructed shelf.
    • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a waste bin and a nappy/incontinence items bin.
    • There are multiple coat hooks.
    • The coat hooks are 105cm and 139cm from the floor.
    • The height of the baby change facility when in use is 90cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • There is a second wash basin in this facility.