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Guinness Open Gate Brewery - Tour

1 Mercer Walk, Covent Garden, WC2H 9FA

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Access Guide

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Overview

  • About View
    • Immerse yourself in the magic of Guinness Open Gate Brewery London. You can take a tour inside Guinness' experimental brewery, discover what creative delights are brewing and taste a selection of innovative beers in the Brewer's room. Across the site, there are 2 shops, 3 restaurants, an informal social space, a private dining area and flexible, bookable event spaces and meeting rooms.
    • The following is available here: exhibits, outbuildings, a restaurant, shops and a visitor centre.
    • There is a craft brewery tour and a behind-the-scenes tasting adventure.
    • View information on opening times.
  • Parking and Public Transport View
  • Getting Around View
    • Circulation routes around the site consist of: surfaced footpaths.
    • Some resting areas are available along circulation routes.
    • Some wayfinding signage is provided.
    • Some map boards are provided.
  • Getting Help and Assistance View
    • British Sign Language interpreters can be provided on request.
    • Dogs are not permitted in the brewery.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Staff receive the following training: Disability, Equality and Inclusion Training.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 4 toilets with adaptations.
    • Toilets with adaptations are located in The Old Brewer's Yard, in The Vaults, on the 4th floor of the Shelton Street building and on the 1st floor during the tour.
    • The transfer space varies between left and right in the toilets with adaptations.
    • The male and female step-free standard toilet facilities are located in The Old Brewer's Yard, in The Vaults, on the 4th floor of the Shelton Street building, and on the 1st floor during the tour.
    • The gender inclusive step-free standard toilet facilities are located in The Old Brewer's Yard, in The Vaults, on the 4th floor of the Shelton Street building, and on the 1st floor during the tour.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located on the 4th floor of the Shelton Street building.

Entrance - The Store @ Guinness Open Gate Brewery

  • This entrance is located on Mercer Walk.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 170cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • The main entrance is located on Langley Street.
  • This entrance can be accessed via a slight ramp or steps.
  • The entrance has double manual doors that are held open.
  • The doors at this entrance have an opening width of 185cm.

The Store @ Guinness Open Gate Brewery

  • Getting Around View
    • There is step-free level access throughout all areas.
    • Access throughout may include automatic doors.
    • The majority of main aisle widths are between 120cm - 150cm.
    • Some flooring is shiny.
    • There is a high visual contrast between the shelving and floor in all walkways.
    • There is background noise.
    • Signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • The colour, design and typeface of signs is consistent throughout.
    • Lighting levels were even at the time of the survey.
    • The venue has a designated accessible till point and a payment counter.
  • Designated Accessible Till Point View
    • The designated accessible till point is located to the right hand side of the main payment counter.
    • If you need to use a designated accessible till point, please go straight there and a colleague will come to assist you. You are not required to queue here.
    • The designated accessible till point has a lowered counter.
  • Payment Counter View
    • Signage is provided for the counter.
    • Signage is clearly visible with high contrasting colours.
    • The queue width is under 120cm and the width at each turn is under 150cm.
    • The payment counter has windows.
    • The height of the payment counter is 106cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 81cm.
    • The card payment machine is portable.
    • There is not a hearing assistance system.
    • Lighting levels were even at the time of the survey.

Check-in Counter and Milling Room

  • The counter is located on the ground floor of The Store.
  • The distance from nearest entrance is 15m.
  • The most accessible route to the counter has doors permanently held open.
  • There is step-free level access to the counter.
  • The height of the counter is 115cm.
  • There is not a lowered section at the counter.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).

Step into the Pint - The 360-degree Experience

  • This area is indoors.
  • There is step-free level access throughout all areas, this may include the use of a lift.
  • Access throughout may include doors permanently held open and narrow walkways.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The flooring is shiny.
  • The walls and floor visual contrast varies between low and high.
  • The following may be experienced here: strobe or flashing lights, lighting effects and 3D visual effects on screen.
  • There is background noise.
  • Lighting levels vary due to the size of the space.
  • Display information includes: audio guides, information boards and televisions/screens.
  • Seating available in this area includes: benches.
  • There are shows/talks with no designated seating for wheelchair users .
  • Guided tours are available.
  • There is step-free level access throughout the tour, this may include the use of a lift.
  • Access throughout the tour may include doors permanently held open and narrow walkways.
  • Wayfinding signage is provided throughout the tour.
  • Signage is clearly visible with high contrasting colours.

Lift

  • The lift surveyed is located after the 'Step into the Pint' area.
  • The distance from the 'Step into the Pint' area is 2m.
  • The most accessible route to the lift has step-free level access and a lift.
  • Levels -1, 0, 1, 2 of the tour are accessed by this lift.
  • The lift door has a medium visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 90cm.
  • The internal dimensions of the lift are 167cm (width) x 136cm (depth).
  • The internal lift control buttons have tactile markings and a medium visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which vary in size.

Escalators

  • The escalators surveyed are located inthe centre of the venue.
  • Levels -1, 0, 1, 2 of the tour are accessed by escalators.
  • The escalator steps are unmarked.
  • The foot (bottom) and head (top) of the escalators are not clearly marked.
  • Lighting levels vary due to the use of large glazed walls.

Toilet with Adaptations (Tour Level 1 - Right Hand Transfer)

  • Access View
    • The toilet surveyed is located level 1 of the tour.
    • The distance from the lift is 15m.
    • The most accessible route to the toilet has step-free level access, a lift and doors permanently held open.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 95cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 190cm (width) x 246cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 120cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 92cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a sensor tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 104cm from the floor.
    • There is a wall mounted towel dispenser which can be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 105cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 97cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is an unobstructed shelf.
    • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a waste bin and a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 104cm and 140cm from the floor.
    • The walls and floor have a low visual contrast.
    • Lighting levels were even at the time of the survey.

Experimental Microbrewery

  • All exhibits are indoors.
  • There is step-free level access throughout all areas, this may include the use of a lift.
  • Access throughout may include doors permanently held open and narrow walkways.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The flooring is shiny.
  • The walls and floor visual contrast varies between low and high.
  • The following may be experienced here: strong smells and lighting effects.
  • There is background noise.
  • Lighting levels vary due to the size of the space.
  • Display information includes: audio guides and information boards.
  • There is not a hearing assistance system.
  • Seating available in this area includes: benches.
  • There are shows/talks with no designated seating for wheelchair users .
  • Guided tours are available.
  • There is step-free level access throughout the tour, this may include the use of a lift.
  • The following areas of the tour have stepped access: selected exhibits and areas.
  • Access throughout the tour may include doors permanently held open and narrow walkways.
  • Wayfinding signage is provided throughout the tour.
  • Signage is clearly visible with high contrasting colours.

The Tasting Room

  • The room is located on level 1 of the tour.
  • The distance from from the lift is 3m.
  • The most accessible route to the room has step-free level access and a lift.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door is permanently held open.
  • The width of the opening is 94cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is background noise in this room.
  • Announcements are in person.
  • Lighting levels were even at the time of the survey.

The Brewer's Room

  • The room is located on level 1 of the tour.
  • The distance from from the lift is 2m.
  • The most accessible route to the room has step-free level access and a lift.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a medium visual contrast.
  • The door is permanently held open.
  • The width of the opening is 89cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is shiny.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: tables.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is background noise in this room.
  • Announcements are in person.
  • Lighting levels were even at the time of the survey.

Pour Your Own Pint of Guinness - Bar 232°

  • Location and Access View
    • Pour Your Own Pint of Guinness - Bar 232 is located on level 1 of the tour.
    • The most accessible route has step-free level access, a lift, doors permanently held open and narrow walkways.
    • There is step-free level access into this area.
  • Service View
    • This area has a bar where drinks can be ordered, colleagues who can provide assistance with ordering and designated seating.
    • Full table service is available on request only.
    • Menus are wall-mounted.
  • Order and Payment View
    • The bar was surveyed.
    • There is step-free level access to the counter.
    • The height of the counter is 107cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 83cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • Some flooring is shiny.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and stools.
    • Furniture available in this area includes: tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels were even at the time of the survey.