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Burrell Street Sexual Health Clinic

4-5 Burrell Street, London, SE1 0UN

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Access Guide

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Summary

  • This is a clinic.
  • Services within the building include: sexual health.

Getting Here (Burrell Street Sexual Health Clinic)

  • By Road View
    • The venue is located just to the south of Blackfriars Bridge.
      After crossing the bridge turn left at the traffic lights onto Southwark Street (A3200).
      After passing under the bridge turn right onto Bear Lane then immediately right again onto Burrell Street.
      Follow the road around and the venue will then be observed after a short while on the left.
    • There is some standard parking on Chancel Street.
  • By Bus View
    • The nearest bus stop is 170m away on Southwark Street.
      Bus 381 stops here and this provides direct services to and from Peckham, Surrey Quays, Rotherhithe, Bermondsey, London Bridge station and Waterloo Station.
  • By Train View
    • The closest station is Blackfriars is 640m away on Queen Victoria Street.
      This station provides direct services to and from Brighton, Stevenage, Peterborough, Cambridge, Gatwick Airport and many destinations in Kent and East Sussex.
  • By Underground View
    • The nearest Underground station is Southwark which is 400m away on the corner of Blackfriars Road and The Cut.
      Southwark Underground station is on the Jubilee line and provides direct services to and from Stratford, London Bridge, Waterloo, Westminster, Green Park, Baker Street and Stanmore.
  • Useful Links View

Getting Help and Assistance (Burrell Street Sexual Health Clinic)

  • A member of staff trained in BSL skills is not normally on duty.
  • British Sign Language interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • There is not a wheelchair to borrow to use around the building.
  • Water bowls for assistance dogs are not available.
  • There is not a/are not hearing assistance system(s) available.
  • Home visits services are not available.

Parking (Chancel Street)

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details View
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are available.
    • Standard marked parking bays are located on Chancel Street.
    • There is not a designated drop off point.
  • Comments View
    • The width of the on-street standard parking is 180cm.
    • The length of bays is not marked.

Opening Times (Burrell Street Sexual Health Clinic)

  • Monday 08:00 - 18:00.
  • Tuesday 08:00 - 18:00.
  • Wednesday 12:30 - 18:00.
  • Thursday 08:00 - 18:00.
  • Friday 08:00 - 18:00.
  • Saturday 08:00 - 15:00.
  • Sunday Closed.

Outside Access (Burrell Street Sexual Health Clinic - Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 120cm (3ft 11in).
    • There is not a hand sanitiser.
    • There is a door release button when exiting.
    • The height of the door release button is 95cm (3ft 1in).
    • The main door(s) open(s) automatically (away from you).
    • The automatic door(s) is/are push pad activated.
    • The door(s) is/are double width.
    • The door(s) is/are easy to open.
    • The width of the door opening is 146cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.

Reception (Main Entrance)

  • Reception View
    • The reception point is located ahead from the main entrance.
    • The reception point is approximately 5m (5yd 1ft) from the main entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is high (110cm+).
    • There is not sufficient space to write or sign documents on the counter.
    • There is not a low section of the counter (76cm or below) available.
    • The counter is staffed.
    • There is a hearing assistance system.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 24/05/2023.
    • The hearing assistance system was working at the time of testing.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Reception Waiting Area View
    • There is not a waiting area close to the reception point.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is approximately 10m from the main entrance.
  • There is not level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is not a space for a wheelchair user to wait within the seating area.
  • All chairs are permanently fixed.
  • Chairs with armrests are not available.
  • All tables are permanently fixed.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

Getting Around (Burrell Street Sexual Health Clinic)

  • Access View
    • There is step free access throughout the building.
    • There is a slight slope, with no handrails, for access to the waiting area from reception.
    • The width of the ramp or slope is 133cm (4ft 4in).
    • This slope is shown in photographs 2 and 3.
    • There is a slight slope, with no handrails, for access to the consultation rooms (rooms 1 to 7 and rooms 8 to 16, from their respective corridors).
    • The width of the ramp or slope is 133cm (4ft 4in).
    • This slope is shown in photographs 4 and 5.
    • There is a slight slope, with handrails on both sides, for access to the toilets off the corridor for Rooms 1 to 7.
    • The width of the ramp or slope is 135cm (4ft 5in).
    • This slope is shown in photographs 5 and 6.
  • Circulation View
    • There are not doors in corridors which have to be opened manually.
    • The type of flooring in walkways and corridors is vinyl.
    • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails are provided in some corridors.
    • Seating is not provided in corridors.
    • There is good colour contrast between the walls and floor in the majority of corridors.
    • The lighting levels are varied.
  • Signage and Wayfinding View
    • Wayfinding signage is not provided.
    • Dementia friendly signage is not provided.
  • Safe Place(s) View
    • There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
    • The Accessible Toilet off the corridor for Rooms 8 to 16 is also used as a refuge room.
      This room is only accessible from within the clinic area. It is located at the end of the corridor for Rooms 8 to 16.
  • Audio View
    • This venue does not play background music in public areas.
    • There is not a hearing assistance system in the public areas of the building.

Consultation / Treatment Room (Room 1)

  • There is / are 16 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Room 1.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 86cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • All chairs have armrests available.
  • Some tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.
  • Comments View
    • There is a sliding door into the couch area.
    • The width of this doorway is 90cm.

Consultation / Treatment Room (Room 9)

  • There is / are 16 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Room 9.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 86cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are some chairs with armrests available.
  • All tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.
  • Comments View
    • There is a sliding door into the couch area.
    • The width of this doorway is 90cm.

Consultation / Treatment Room (Counselling Room)

  • There is / are 2 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Counselling Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 86cm (2ft 10in).
  • The type of flooring is carpet.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are some chairs with armrests available.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are moderate to good.

Accessible Toilet(s) (Clinic Area - Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located at the end of the corridor for Rooms 8 to 16. The toilet is only accessible from the clinic area.
    • This accessible toilet is approximately 50m (54yd 2ft) from the main entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 84cm (2ft 9in).
    • The contrast between the internal door and wall is good.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 194cm x 221cm (6ft 4in x 7ft 3in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 130cm (4ft 3in).
    • The transfer space is obstructed by a female sanitary bin.
    • There is a flush, however it is not on the transfer side (on top of the cistern).
    • There is not a spatula type lever flush.
    • There is a push button flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and recycling bin disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 110cm and 160cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 51cm (1ft 8in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 93cm (3ft 1in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 109cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 86cm (2ft 10in).
    • The contrast between the hand dryer and the wall is good.
  • Accessible Shower View
    • The shower does not have an unobstructed minimum 150cm x 150cm turning space.
    • There is a shower unit with a detachable shower head.
    • The shower head is height adjustable.
    • The adjustable shower head cannot be placed between 105cm and 185cm when mounted.
    • There is no seat for the shower.
    • There are not horizontal and/or dropdown rails available on both sides of the shower seat.
    • There is not a vertical grab rail for the shower.
    • There is not an emergency alarm for the shower.
  • Comments View
    • There is a 10cm step to access the shower.
    • The open width of the shower entrance is 48cm.
    • There is a Refuge Call intercom in the accessible toilet.
    • The button is 114cm from the floor.
    • A similar accessible toilet with shower, but without the Refuge Call intercom, is located at the end of the corridor for Rooms 1 to 7.

Standard Toilet(s) (Clinic Area)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The shared toilet is located at the back of the clinic area, off the corridor for Rooms 1 to 7.
    • There is ramped/sloped access into the toilet(s).
    • The standard toilet(s) is/are approximately 50m from the main entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 76cm.
    • The wash basin(s) tap type is twist/turn.
    • Lighting levels are good.
    • The standard toilets are only accessible from the clinic area.
  • Toilet Facilities 2 View
    • The shared toilet is located at the back of the clinic area, off the corridor for Rooms 8 to 16.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 50m from the main entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 76cm.
    • The wash basin(s) tap type is twist/turn.
    • Lighting levels are good.
    • The standard toilets are only accessible from the clinic area.