You are on Summary. Skip to the next section.

Summary

• This is a health centre.
• Services within the building include: consultation rooms, gym and a meeting room.

You are on Getting Here (Whittington Centre). Skip to the next section.

Getting Here (Whittington Centre)

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• By Road View
  • The venue is located close to the A23, just to the south of Streatham.
    Approaching from the north on the A23, pass through Streatham then turn left onto Hopton Road just after Streatham train station.
    Follow the road around for approximately 250 metres then turn right onto Rufford Road.
    The venue will then be observed on the left at the end of the road.
  • There is an open air car park to the left of the centre, off Polworth Road which contains both standard and a Blue Badge bay parking.
    Parking is free to all users.
    There is also free on street standard parking available on Rutford Road and Polworth Road on a first come first served basis.
• By Bus View
  • The nearest bus stop is 270 metres away of Streatham High Road.
    Buses 50, 109, 250 and G1 stop here and provide direct services to and from Norbury, West Croydon and Brixton.
• By Train View
  • The nearest train station is Streatham.
    The station is 400 metres away on Streatham High Street and provides direct services to and from Wimbledon, St Pancras International, London Blackfriars, London Bridge and East Croydon.
• By Underground View
  • The nearest Underground station is Tooting Broadway and is just over 2.5 miles away on Tooting High Street.
    The station is on the Northern Line and provides direct services to and from Morden, Waterloo, Charing Cross, Euston, King's Cross and St Pancras International, Edgware, Mill Hill East and High Barnet.
• Useful Links View
  • Transport for London fare and timetable information.
  • To view the web page described above click here (opens in new tab).
  • Streatham train station details.
  • To view the web page described above click here (opens in new tab).
  • Train fare and timetable information.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Whittington Centre). Skip to the next section.

Getting Help and Assistance (Whittington Centre)

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request and Makaton on request.
• There is a wheelchair to borrow to use around the building.
• Water bowls for assistance dogs are available.
• There is not a/are not hearing assistance system(s) available.
• Home visits services are available.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located to the left of the venue, off Polworth Road.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 1 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 280cm x 445cm (9ft 2in x 14ft 7in).
  • The nearest Blue Badge bay is 22m (24yd 2in) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does have a height restriction barrier.
• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Parking and Drop-off Details View
  • On street marked Blue Badge bays are not available.
  • Clearly signed and / or standard marked parking bays are available.
  • Standard marked parking bays are located on Rutford Road and Polworth Road.
  • There is not a designated drop off point.
• Comments View
  • There is a height restriction to access the car park but there is no signage given the height details.

You are on Opening Times (Whittington Centre). Skip to the next section.

Opening Times (Whittington Centre)

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Outside Access (Whittington Centre Main Entrance). Skip to the next section.

Outside Access (Whittington Centre Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the venue, off Polworth Road.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 120cm (3ft 11in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 124cm (4ft 1in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 100cm.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located to the right from the main entrance.
  • The reception point is approximately 4m (4yd 1ft) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is high (110cm+).
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are not trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 06/01/2023.
  • The hearing assistance system was working at the time of testing.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is not sufficient space for a wheelchair user to use the waiting area.
  • There are seats with armrests on both sides.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

You are on Getting Around (Whittington Centre). Skip to the next section.

Getting Around (Whittington Centre)

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• Access View
  • There is step free access throughout the building.
• Circulation View
  • There are not doors in corridors which have to be opened manually.
  • The type of flooring in walkways and corridors is vinyl.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails are provided in corridors.
  • Seating is provided in some corridors.
  • There is good colour contrast between the walls and floor in all areas.
  • The lighting levels are varied.
• Signage and Wayfinding View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • The wayfinding signage does not include pictograms.
  • Dementia friendly signage is not provided.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • This venue does not play background music in public areas.

You are on Waiting Room / Area (Sub Waiting Area). Skip to the next section.

Waiting Room / Area (Sub Waiting Area)

• There is a waiting room / area.
• The waiting room / area is approximately 26m from the main entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is not a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• All chairs have armrests.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are moderate to good.

You are on Consultation / Treatment Room (Consultation Rooms). Skip to the next section.

Consultation / Treatment Room (Consultation Rooms)

• There is / are 4 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Room 4.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are light.
• The width of the door opening is 85cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

You are on Room / Area (Meeting Room). Skip to the next section.

Room / Area (Meeting Room)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Meeting Room.
• The room / area is approximately 10m from the main entrance.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are light.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are moderate to good.

You are on Room / Area (Gym). Skip to the next section.

Room / Area (Gym)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Gym.
• The room / area is approximately 30m from the main entrance.
• There is level access to the room / area.
• There is not a/are not door(s) into the room / area.
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are good.

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• Comments View
  • The width of the gap to access the gym is 103cm.

You are on Room / Area (Raphael Room). Skip to the next section.

Room / Area (Raphael Room)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Raphael Room.
• The room / area is approximately 18m from the main entrance.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are light.
• The width of the door opening is 92cm (3ft).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are good.

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• Comments View
  • The Raphael Room can be split into 2 rooms.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the left from the main entrance, along the main corridor.
  • This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens inwards.
  • The door is heavy.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 83cm (2ft 9in).
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 240cm x 190cm (7ft 10in x 6ft 3in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The height of the light switch/pull cord is 90cm from floor level.
  • The lighting levels are moderate to good.
  • There is not a lateral transfer space.
  • There is a flush, however it is not on the transfer side.
  • There is a spatula type lever flush.
  • There are dropdown rails on both sides of the toilet.
  • The contrast between the dropdown rail(s) and wall is fair.
  • There is not a/are not wall-mounted grab rail(s) available.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and pedal bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 175cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 103cm (3ft 5in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 77cm (2ft 6in).
  • There are no vertical wall-mounted grab rails at the wash basin.
  • The wash basin tap type is lever.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 100cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 100cm (3ft 3in).
  • The contrast between the towel dispenser and the wall is good.
  • There is not a hand dryer.

You are on Standard Toilet(s) (Patient Only). Skip to the next section.

Standard Toilet(s) (Patient Only)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located along the main corridor.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 23m from the main entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is available.
  • The ambulant toilet does not have horizontal wall mounted grab rails.
  • The ambulant toilet does not have vertical wall mounted grab rails.
  • There are dropdown rails available on both sides of the ambulant toilet(s).
  • The height of the wash basin(s) is 87cm.
  • The wash basin(s) tap type is lever.
  • Lighting levels are good.
• Baby Changing Facilities View
  • Baby change facilities are available in the shared toilets.
  • There is a flip down baby change table available.
  • The height of the baby change table is 95cm.

You are on Standard Toilet(s) (2). Skip to the next section.

Standard Toilet(s) (2)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located along the main corridor.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 10m from the main entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
  • The ambulant toilet does not have vertical wall mounted grab rails.
  • The height of the wash basin(s) is 87cm.
  • The wash basin(s) tap type is lever.
  • Lighting levels are moderate to good.
• Comments View
  • The rail on the left on the toilet is diagonal.

You are on Standard Toilet(s) (3). Skip to the next section.

Standard Toilet(s) (3)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located to the right from the main entrance, along the main corridor.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 13m from the main entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
  • The ambulant toilet does not have vertical wall mounted grab rails.
  • The height of the wash basin(s) is 87cm.
  • The wash basin(s) tap type is lever.
  • Lighting levels are moderate to good.
• Comments View
  • The rail on the right on the toilet is diagonal.