You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • Evelina London Children's Hospital is located in the congestion charging zone.
    The vehicle access road to Evelina London is now closed to all but construction traffic, although safe pedestrian access is being maintained for now, with marshals in place
    There is limited parking around the area.
    Please use public transport whenever possible.
  • Limited Blue Badge Parking is available near Evelina's Main Entrance. Further parking can be found at St Thomas' Hospital.
• By Bus View
  • Allow 15-20 minutes to get from the bus stop to where you need to be in the hospital. The following bus routes serve St Thomas' Hospital / Evelina London Children's Hospital. 12, 53, 148, 159, 211, 453, C10 - stop at Westminster Bridge Road. 77, 507, N44 - stop at Lambeth Palace Road. 3, 344, C10, N3 - stop at Lambeth Road (15 minutes walk). 76, 341, 381, RV1 - stop at York Road. N44, N155, N159, N381 - night buses stop at Westminster Bridge Road. N3 night bus - stops at Lambeth Road.
• By Train View
  • Waterloo, Waterloo East, are the nearest railway stations, and are a 10-15 minutes walk away. Victoria and Charing Cross are 20–30 minutes walk away.
• By Underground View
  • The nearest tube stations are: Westminster - District, Circle and Jubilee lines (10 minutes walk). Waterloo - Bakerloo, Jubilee and Northern lines (15 minutes walk). Lambeth North - Bakerloo line (10 minutes walk).
• Useful Links View
  • Transport for London Website.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Information Point). Skip to the next section.

Getting Help and Assistance (Information Point)

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located within St Thomas' Hospital main building.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 020 7188 8801.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found at the Information Point.
• Documents are available in an alternative format and can be provided to include: large print on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are not available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact the Information Point.
• If you require any additional information or assistance, please speak to a member of staff.

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• Comments View
  • Click here for Guy’s and St Thomas’ NHS Foundation Trust Hospital Passport form. The Hospital Passport is for patients with learning disabilities. It gives staff information about how a patient would like to be treated. (Link opens in new tab).

You are on Hospital Parking (Evelina London Children's Hospital). Skip to the next section.

Hospital Parking (Evelina London Children's Hospital)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located at the entrance to the Evelina London Children's Hospital.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are signposted but have no markings.
  • There is/are 8 designated Blue Badge parking bay(s) within the hospital car park.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are not parking charges for the hospital car park.
  • Payment signs are not provided.
  • Parking is free for Blue Badge holders.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 20m (21yd 2ft) from the main entrance.
• Comments View
  • There is limited Blue Badge parking available outside the Evelina London Children's Hospital.
  • There is a control barrier, operated via security.
  • These spaces are solely for families whose children are in the Evelina London Children's Hospital.
  • Parking at Guy's and St Thomas' hospitals and the community services is very limited.
  • Both of the hospitals and many of the services are located in the Congestion Charging zone. Please use public transport whenever possible.
  • Charging exceptions
  • If you're a disabled patient attending an appointment, you'll be given free parking in the main car park upon production of your Blue Badge (registered in your name) along with your appointment card/letter.
  • Please take your Blue Badge (leaving the clock on display if parked in a disabled bay, white entry ticket to the car park and appointment letter/card to the Knowledge and Information Centre (KIC), which is located on the ground floor of St Thomas', North Wing. The KIC is open from 8am to 6pm. Outside these hours, please go to the security desk at the main reception.
  • Parking at Guy's
  • Between Monday-Friday, 8.30am-4.30pm, there is disabled parking only at Guy's Hospital. Vehicles can only access the car park from Snowsfield and not from St Thomas Street.
  • This is for patients who are Blue Badge holders and have an appointment on that day. These disabled parking bays are limited and are available on a first come, first served basis on production of your Blue Badge (registered in your name) along with your appointment card/letter.
  • There is an NCP car park at the junction of Snowsfield and Kipling Street, about a five minute walk from the hospital. Charges are displayed at the entrance.

You are on Getting To. Skip to the next section.

Getting To

• Wolf Ward is/are located on level 1.
• Access to Wolf Ward is via the main entrance.
• From Evelina London main entrance, head for the far end of the hall to Moon lift, take the lift to level 1, on exiting the lift, turn left to the walkway, then head right. The entrance to Wolf Ward is on your left.
• There is step free access, via lift, to Wolf Ward.
• Wolf Ward is approximately 8m from the Moon lift.
• There are resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped or stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 170cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 170cm.
• Ramp/Slope Details View
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope gradient is easy.
  • The ramp/slope is permanent.

You are on Lift (Moon). Skip to the next section.

Lift (Moon)

• There is a lift for public use.
• The lift is located at the rear of the hospital.
• The lift is approximately 36m (39yd 1ft) from the main entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are LG, G, 1, 2, 3, 4, 5, 6.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 110cm x 232cm (3ft 7in x 7ft 7in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are LG, G, 1, 2, 3, 4, 5, 6.
  • The stairs are located at the rear of the hospital.
  • The stairs are approximately 58m from the main entrance.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.

You are on Ward. Skip to the next section.

Ward

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• Ward Information View
  • This is a/an Children's Clinical Research Facility ward.
  • This is a shared ward.
  • There is/are 4 side room(s) available.
  • There is/are 4 bed(s) on this ward in total.
• Ward Access View
  • There is a/are door(s) leading into the ward.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) may be difficult to open.
  • The width of the door opening is 90cm (2ft 11in).
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 136cm (4ft 6in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 120cm (3ft 11in).
  • There is a door release button when exiting.
  • The height of the door release button is 96cm (3ft 2in).
  • There is level access throughout the ward.
  • There is clear signage on the ward.
  • The type of flooring is vinyl/laminate.
  • The lighting levels are good.
• Reception/Nurses' Station View
  • The height of the ward reception desk is 85cm.
  • There is not a lowered section.
  • There is not a hearing assistance system available at the desk.
• Relatives' Room View
  • There is not a relatives' room for the ward.
• Example Side Room View
  • There is one side room available with an accessible ensuite.
  • The side room surveyed does have an accessible ensuite.
  • The width of the door opening into the side room is over 75cm.
  • The side room surveyed does have a ceiling track hoist.
  • The hoist covers the bed.
  • There is room for a wheelchair user to manoeuvre around the bed.
  • Bedside storage is available.
  • The colour contrast between the walls and the floor in the side room is fair.
  • The lighting levels in the side room are good.
  • The width of the door opening into the ensuite is over 75cm.
  • There is a clear unobstructed turning space within the ensuite.
  • The fixtures/facilities available in the ensuite include; a toilet and a wash basin.
  • The colour contrast between the walls and the floor in the ensuite is fair.
  • The lighting levels in the ensuite are good.
  • The ensuite facilities for Side Room 1 is the Accessible Toilet used by the rest of the ward, reached by a direct door from the ward.
• Ward Features and Patient Facilities View
  • A hearing assistance system is not available on the ward.
  • The ward does play background music.
  • There is a chair with armrests on both sides.
  • A mobile hoist is not available on the ward.
  • There are not washroom facilities for patients on the ward.
  • There are toilet facilities for patients on the ward.
• Visitor Facilities View
  • There are accessible toilet facilities on the ward for visitors.
  • Accessible toilet facilities for visitors are located to the right of reception.
  • There are standard toilet facilities on the ward for visitors.
  • Standard toilet facilities for visitors are located to the left of reception.
• Visiting Times View
  • There are no set visiting times, please contact the ward in advance.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the right of reception.
  • This accessible toilet is approximately 4m from the ward entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens inwards.
  • The door may be difficult to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 86cm (2ft 10in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 292cm x 218cm (9ft 7in x 7ft 2in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on both sides.
  • The lateral transfer space on the left is 90cm.
  • The lateral transfer space on the right is 132cm.
  • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There are dropdown rails on both sides of the toilet.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is fair.
  • There is an emergency alarm.
  • The emergency alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary, nappy/incontinence items bin and recycling bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 76cm (2ft 6in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 80cm (2ft 7in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 123cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 120cm (3ft 11in).
  • The contrast between the towel dispenser and the wall is good.
  • There is not a hand dryer.
• Comments View
  • This accessible toilet is also the ensuite for Side Room 1.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located to left of the ward entrance.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 5m from the ward entrance.
  • There is pictorial and written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • The colour contrast between the internal toilet door(s) and wall(s) is good.
  • The colour contrast between the walls and floor is fair.
  • Toilet seats do not have a good colour contrast.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 80cm.
  • The wash basin(s) tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above the wash basin, 122cm from the floor.
  • Lighting levels are good.
• Baby Changing Facilities View
  • Baby change facilities are available in the shared toilets.
  • There is a flip down baby change table available.
  • The height of the baby change table is 84cm.

You are on Changing Places. Skip to the next section.

Changing Places

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• Location and access View
  • The facility is located at the rear of the ground floor on the left.
  • The facility is approximately 42m (45yd 2ft) from the main entrance.
  • There is level access to the facility.
• Dimensions and features View
  • You do not need a key for the facility.
  • The dimensions of the facility are 240cm x 226cm (7ft 10in x 7ft 5in).
  • The facility changing bench is free standing.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 140cm (4ft 7in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers the changing bench and the toilet.
  • The sling is attached to the hoist by hook and loop.
  • The facility toilet has a transfer space on one side only.
  • The transfer space on the left as you face the toilet is 150cm (4ft 11in).
  • Wall mounted grab rails are available.
  • Drop down rails are provided.
  • As you face the toilet the drop down rail(s) is/are on the left.
  • The type of wash basin is fixed.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on the right.
  • Disposal facilities are available.
  • A privacy screen is not available.
  • Wide tear off paper roll is available.
  • The facility has a non slip floor.
  • A functioning emergency alarm is available.
  • It is a push button style alarm.
• Comments View
  • Grab rails are provided throughout the Changing Place facility.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Evelina London Children's Hospital link (new tab) - click here.

You are on Sunflower Lanyard Scheme). Skip to the next section.

Sunflower Lanyard Scheme)