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Victoria Leeds - Victoria Multi-storey Car Park

44 Victoria Gate, Leeds, LS2 7AS

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Access Guide

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Getting Here

Getting Help and Assistance

  • For the map of Victoria Leeds please click here (new tab).
  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • Staff receive deaf awareness training.
  • British Sign Language interpreters cannot be provided on request.
  • There is not an assistance dog toilet or toileting area at the venue/near by.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Parking

  • Parking View
    • The shopping centre does have its own parking facilities.
    • The car park is located at the rear of John Lewis.
    • The car park type is multi storey.
    • The car park does have a height restriction barrier.
    • The maximum height of the restriction barrier is 210cm (6ft 11in).
    • The car park does have a barrier control system.
    • Controls at the barrier are not within the range of 100cm to 110cm.
    • There is a touchscreen at the barrier.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 340cm x 480cm (11ft 2in x 15ft 9in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 50 Blue Badge bays and 18 Parent and Child bays across all levels.
    • Clearly marked/signposted parent and child parking bays are available.
    • All parking spaces are provided on a first come first served basis.
  • Paying View
    • There are parking charges for the car park.
    • Parking is not free for visitors of the venue.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • To see the parking charges please click here (opens new tab).
    • Payment machines are located payment machines are located next to exit / entrances on levels 0 - 1 and 6.
    • There is not a payment machine at a convenient height for wheelchair users.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is concrete.
    • There is not a road to cross between the car park and the entrance.
    • There is some tactile paving on dropped kerbs between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 6m (6yd 1ft) from the George Street entrance lift lobby.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Exit (George Street Ramped Exit)

  • Exit View
    • This information is for the exit located to the right of the vehicle exit, leading to George Street.
    • The exit area/door is not clearly signed internally.
    • The exit is ramped/sloped.
    • There is a canopy or recess which provides weather protection at this exit.
    • The exit door(s) does not/do not contrast visually with its immediate surroundings.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 103cm.
    • There is a small lip on the threshold of the exit, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located immediately beyond the exit.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
  • Comments View
    • There is also a very easy ramp without handrails just before this exit (shown in photographs 6 and 7).

Exit (George Street Stepped Exit)

  • Exit View
    • This information is for the exit located on level 0 in the stair / lift lobby.
    • The exit area/door is not clearly signed internally.
    • The exit is ramped/sloped and stepped.
    • There is not a canopy or recess which provides weather protection at this exit.
    • The exit door(s) does not/do not contrast visually with its immediate surroundings.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 182cm.
  • Ramp/Slope View
    • The ramp/slope is located immediately beyond the exit.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The ramp/slope does not bypass the step(s).
  • Step(s) View
    • The step(s) is/are located between the lift lobby exit door and the exit to George Street.
    • There is/are 2 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The going of the step(s) is/are not between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are good.

Exit (Eastgate Ramped Exit)

  • Exit View
    • This information is for the exit located on level 0 leading to Eastgate.
    • The exit area/door is not clearly signed internally.
    • The exit is ramped/sloped.
    • There is a canopy or recess which provides weather protection at this exit.
    • The exit door(s) does not/do not contrast visually with its immediate surroundings.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 180cm.
  • Ramp/Slope View
    • The ramp/slope is located on the walkway leading to the exit and immediately beyond the exit.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The lighting levels at the ramp/slope are good.

Exit (Eastgate Stairwell Exit)

  • Exit View
    • This information is for the exit located leading from the Eastgate entrance stairwell on level 0.
    • The exit area/door is not clearly signed internally.
    • The exit is ramped/sloped.
    • There is not a canopy or recess which provides weather protection at this exit.
    • The exit door(s) does not/do not contrast visually with its immediate surroundings.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 180cm.
  • Ramp/Slope View
    • The ramp/slope is located immediately beyond the exit.
    • The gradient of the ramp/slope is slight.

Other Floors (Eastgate Stairwell)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located in the lobby just off Eastgate.
    • The stairs are approximately 3m from the Eastgate stairwell lobby entrance.
    • The stairs are clearly visible from the entrance.
    • There are manual, heavy, single doors to enter and exit the stairwell from the first floor upwards.
    • There are 2 single manual doors to enter / exit the stairwell from the first floor upwards.
    • The floors which are accessible by stairs are G, 1, 2, 3, 4, 5, 7, 8 and 9.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.
  • Comments View
    • There is a similar stairway at the George Street end of the car park.

Lift (Eastgate Exit)

  • There is a lift for public use.
  • The lift is located in the car park at the Eastgate end, to the left just before the Eastgate Level 0 exit.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 4m (4yd 1ft) from the Eastgate ramped exit.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 and 11.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are not within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is fair.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 120cm (3ft 11in).
  • The dimensions of the lift are 136cm x 240cm (4ft 6in x 7ft 10in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are not within 90cm - 120cm from the floor.
  • The lift controls are within 86cm - 116cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.

Lift (George Street Lobby)

  • There is a lift for public use.
  • The lift is located in the stairs / lift lobby at the George Street side of the car park.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 6m (6yd 1ft) from the George Street ramped exit.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 and 11.
  • There are manual, heavy, single doors to access the lift lobby on all floors.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do not contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is fair.
  • The colour contrast between the external lift control plate and the wall is fair.
  • The clear door width is 120cm (3ft 11in).
  • The dimensions of the lift are 206cm x 158cm (6ft 9in x 5ft 2in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are not within 90cm - 120cm from the floor.
  • The lift controls are within 80cm - 117cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.
  • Comments View
    • There is a steep ramp to enter the lift on all levels (shown in photograph 3).

Getting to Victoria Gate From Victoria Car Park

  • There is level access to the Victoria Gate shopping centre via John Lewis.
  • The access to the John Lewis store is on level 1 of the car park.
  • There are 2 sets of double automatic doors to exit the car park into John Lewis (shown in photographs 1 and 2).
  • Carry on straight ahead and exit John Lewis.
  • You are now on the ground floor of the Victoria Gate shopping centre.
  • There is also a street route to the Victoria Gate Shopping Centre.
  • Leave the Victoria Multi-storey Car Park on Level 0 onto Eastgate (shown in photograph 3).
  • Turn left on to Eastgate (shown in photograph 4).
  • Follow the Eastgate pathway for approximately 40m and then turn left (shown in photograph 5).
  • There is an easy slope on the pathway.
  • The slope varies but has a maximum gradient of 3.4 degrees.
  • Once you have turned left, pass through the bollards. The minimum width between the bollards is 124cm.
  • The entrance to the Eastgate entrance of Victoria Gate shopping centre is ahead (shown in photograph 6).
  • The distance from the Floor 0 Eastgate Car Park exit to the Eastgate Shopping centre entrance is approximately 60m.
  • There is a similar route via the Level 0 George Street car park exit.
  • If you use this route there is a steep ramp to exit the car park.
  • The George Street route is by turning right out of the car park.
  • Turn right on to George Street.
  • After approximately 40m turn right and the George Street entrance is ahead.

Victoria Gate