Access Guide
Getting Here
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By Road
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- Victoria Leeds is located right in the heart of Leeds City Centre, just 7 minutes from the M621. From the M621 please follow signs towards the City Centre.
- Parking for Victoria Leeds is located within the city centre. There is 1 car park at Victoria Leeds. For directions to the Victoria Leeds Car Park please use the postcode: LS2 7AS.
- For more information on getting to Victoria Leeds please click here (opens new tab).
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By Bus
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- There is a bus stop within 150 metres of the shopping centre.
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By Train
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- The nearest Railway Station is Leeds.
- Leeds Victoria is a 10 minute walk from Leeds Train Station, which connects you to all major cities within the UK.
- For more information on National Rail services please click here (opens new tab).
Getting Help and Assistance
- For the map of Victoria Leeds please click here (new tab).
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
- There are not mobility aids available.
Parking
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Parking
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- The shopping centre does have its own parking facilities.
- The car park is located at the rear of John Lewis.
- The car park type is multi storey.
- The car park does have a height restriction barrier.
- The maximum height of the restriction barrier is 210cm (6ft 11in).
- The car park does have a barrier control system.
- Controls at the barrier are not within the range of 100cm to 110cm.
- There is a touchscreen at the barrier.
- The car park surface is tarmac.
- Clearly marked/signposted parent and child parking bays are available.
- All parking spaces are provided on a first come first served basis.
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Blue Badge Parking
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- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 340cm x 480cm (11ft 2in x 15ft 9in).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There are 50 Blue Badge bays and 18 Parent and Child bays across all levels.
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Paying
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- There are parking charges for the car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the payment machines in the car park.
- Payment term signs do make it clear if parking charges apply to Blue Badge holders.
- Payment machines are located payment machines are located next to exit / entrances on levels 0 - 1 and 6.
- There is not a payment machine at a convenient height for wheelchair users.
- To see the parking charges please click here (opens new tab).
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The entrance is clearly visible from the car park.
- The surface on the approach to the entrance is concrete.
- There is not a road to cross between the car park and the entrance.
- There is some tactile paving on dropped kerbs between the car park and the entrance.
- The nearest designated Blue Badge parking bay is approximately 6m (6yd 1ft) from the George Street entrance lift lobby.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
Exit (George Street Ramped Exit)
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Exit
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- This information is for the exit located to the right of the vehicle exit, leading to George Street.
- The exit area/door is not clearly signed internally.
- The exit is ramped/sloped.
- The exit door(s) does not/do not contrast visually with its immediate surroundings.
- There is a canopy or recess which provides weather protection at this exit.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 103cm.
- There is a small lip on the threshold of the exit, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located immediately beyond the exit.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
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Comments
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- There is also a very easy ramp without handrails just before this exit (shown in photographs 6 and 7).
Exit (George Street Stepped Exit)
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Exit
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- This information is for the exit located on level 0 in the stair / lift lobby.
- The exit area/door is not clearly signed internally.
- The exit is ramped/sloped and stepped.
- The exit door(s) does not/do not contrast visually with its immediate surroundings.
- There is not a canopy or recess which provides weather protection at this exit.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 182cm.
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Ramp/Slope
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- The ramp/slope is located immediately beyond the exit.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
- The ramp/slope does not bypass the step(s).
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Step(s)
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- The step(s) is/are located between the lift lobby exit door and the exit to George Street.
- There is/are 2 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The going of the step(s) is/are not between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides of the step(s).
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- The lighting levels at the step(s) are good.
Exit (Eastgate Ramped Exit)
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Exit
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- This information is for the exit located on level 0 leading to Eastgate.
- The exit area/door is not clearly signed internally.
- The exit is ramped/sloped.
- The exit door(s) does not/do not contrast visually with its immediate surroundings.
- There is a canopy or recess which provides weather protection at this exit.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 180cm.
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Ramp/Slope
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- The ramp/slope is located on the walkway leading to the exit and immediately beyond the exit.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
- The lighting levels at the ramp/slope are moderate to good.
Exit (Eastgate Stairwell Exit)
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Exit
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- This information is for the exit located leading from the Eastgate entrance stairwell on level 0.
- The exit area/door is not clearly signed internally.
- The exit is ramped/sloped.
- The exit door(s) does not/do not contrast visually with its immediate surroundings.
- There is not a canopy or recess which provides weather protection at this exit.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 180cm.
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Ramp/Slope
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- The ramp/slope is located immediately beyond the exit.
- The gradient of the ramp/slope is slight.
Other Floors (Eastgate Stairwell)
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Stairs
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- Stairs can be used to access other floors.
- The stairs are for public use.
- The stairs are located in the lobby just off Eastgate.
- The stairs are approximately 3m from the Eastgate stairwell lobby entrance.
- The stairs are clearly visible from the entrance.
- There are manual, single doors which may be difficult to open to enter and exit the stairwell from the first floor upwards.
- There are 2 single manual doors to enter / exit the stairwell from the first floor upwards.
- The floors which are accessible by stairs are G, 1, 2, 3, 4, 5, 7, 8 and 9.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are provided on landings.
- The lighting levels at the steps are good.
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Comments
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- There is a similar stairway at the George Street end of the car park.
Lift (Eastgate Exit)
- There is a lift for public use.
- The lift is located in the car park at the Eastgate end, to the left just before the Eastgate Level 0 exit.
- The lift is clearly visible from the entrance.
- The lift is approximately 4m (4yd 1ft) from the Eastgate ramped exit.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The floors which are accessible by this lift are G, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 and 11.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are not within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is fair.
- The colour contrast between the external lift control plate and the wall is good.
- The clear door width is 120cm (3ft 11in).
- The dimensions of the lift are 136cm x 240cm (4ft 6in x 7ft 10in).
- There are no separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are not within 90cm - 120cm from the floor.
- The lift controls are within 86cm - 116cm from the floor.
- There is not a hearing loop system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
- There is a/are similar lift(s) available.
Lift (George Street Lobby)
- There is a lift for public use.
- The lift is located in the stairs / lift lobby at the George Street side of the car park.
- Signs indicating the location of the lift are not available from the entrance.
- The lift is approximately 6m (6yd 1ft) from the George Street ramped exit.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The floors which are accessible by this lift are G, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 and 11.
- There are manual, single doors which may be difficult to open to access the lift lobby on all floors.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do not contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is fair.
- The colour contrast between the external lift control plate and the wall is fair.
- The clear door width is 120cm (3ft 11in).
- The dimensions of the lift are 206cm x 158cm (6ft 9in x 5ft 2in).
- There are no separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are not within 90cm - 120cm from the floor.
- The lift controls are within 80cm - 117cm from the floor.
- There is not a hearing loop system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
- There is a/are similar lift(s) available.
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Comments
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- There is a steep ramp to enter the lift on all levels (shown in photograph 3).
Getting to Victoria Gate From Victoria Car Park
- There is level access to the Victoria Gate shopping centre via John Lewis.
- The access to the John Lewis store is on level 1 of the car park.
- There are 2 sets of double automatic doors to exit the car park into John Lewis (shown in photographs 1 and 2).
- Carry on straight ahead and exit John Lewis.
- You are now on the ground floor of the Victoria Gate shopping centre.
- There is also a street route to the Victoria Gate Shopping Centre.
- Leave the Victoria Multi-storey Car Park on Level 0 onto Eastgate (shown in photograph 3).
- Turn left on to Eastgate (shown in photograph 4).
- Follow the Eastgate pathway for approximately 40m and then turn left (shown in photograph 5).
- There is an easy slope on the pathway.
- The slope varies but has a maximum gradient of 3.4 degrees.
- Once you have turned left, pass through the bollards. The minimum width between the bollards is 124cm.
- The entrance to the Eastgate entrance of Victoria Gate shopping centre is ahead (shown in photograph 6).
- The distance from the Floor 0 Eastgate Car Park exit to the Eastgate Shopping centre entrance is approximately 60m.
- There is a similar route via the Level 0 George Street car park exit.
- If you use this route there is a steep ramp to exit the car park.
- The George Street route is by turning right out of the car park.
- Turn right on to George Street.
- After approximately 40m turn right and the George Street entrance is ahead.