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Westquay South

Harbour Parade, Southampton, SO15 1QF

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Access Guide

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Overview

Parking (Multi-Storey Car Park)

  • Car Park View
    • The car park is located off Harbour Parade.
    • The car park is multi-storey.
    • The car park surface consists of concrete.
    • The height of the restriction barrier is 200cm.
    • There are 91 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 290cm (width) x 480cm (depth).
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • There is a marked zone to one side but not at the rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 47m from the level 2 multi-storey car park entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • This route has bollards.
  • Charges and Restrictions View
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located on level 1b, in front of the lifts.

Parking (Podium Car Park)

  • Car Park View
    • The car park is located off Harbour Parade.
    • The car park is underground.
    • The car park surface consists of concrete.
    • The height of the restriction barrier is 190cm.
    • There are 53 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 267cm (width) x 480cm (depth).
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • There is a marked zone to one side but not at the rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 1m from the car park exit.
    • The most accessible route from the Blue Badge parking has step-free level access.
  • Charges and Restrictions View
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • The toilets with adaptations are located on level 1, between the Podium car park and the lifts/stairs.
    • The transfer space varies between toilets with adaptations.
    • Female and male step-free standard toilet facilities are located either side of the toilets with adaptations.
  • Changing Facilities View
    • Parent and baby changing facilities are located within both toilets with adaptations.

Getting Inside

  • The approach to the building is step-free and level.
  • The most accessible entrance surveyed was the Level 2 Terrace entrance.
  • This entrance gives access to level 2 of Westquay South.
  • There is step-free level access at the most accessible entrance.
  • There is no main entrance for the building.
  • There are 3 other entrances.
  • 1 of the other entrances has step-free level access.
  • 1 of the other entrances has step-free level access via lift.
  • 1 of the other entrances has stepped access.

Entrance (Harbour Parade - Level 0)

  • This entrance is located on Harbour Parade, next to the Podium car park entrance on level 0.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors.
  • The doors are permanently held open.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The width of the opening is 79cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There is a second set of double automatic doors.
  • The doors are permanently held open.
  • The width of the opening is 175cm.
  • The doors have a low colour contrast.

Stairs (Harbour Parade Entrance)

  • The stairs are located in the lobby of the Harbour Parade entrance.
  • Level 0 to level 2 can be accessed by these stairs.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels vary due to the use of large glazed walls.

Lift (Level 1 - Terrace)

  • The lift surveyed is located on level 1 of the terrace.
  • The distance from the lower terrace is 1m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • Standard Lift View
    • Level 1 to level 4 can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 1275kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a low colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 110cm.
    • The internal dimensions of the lift are 144cm (width) x 195cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a low colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities, a visual floor indicator and an audible announcer.
    • The lift has a separate door to exit.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • There are other lifts available at this location which are of a similar size.

Entrance (Terrace - Level 2)

  • This entrance is located on level 2 of the terrace.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a single automatic door, which is push pad activated.
  • The height of the push pad is 88cm.
  • The door opens by sliding.
  • The width of the opening is 91cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low colour contrast.
  • There is a push pad or push button to exit at a height of 88cm.

Getting Around

  • Access View
    • There is step-free access between floors via lift.
    • There is step-free level access throughout all areas.
  • Circulation View
    • There are no doors to open along circulation routes.
    • There is a high colour contrast between the walls and floor along the majority of circulation routes.
    • Some flooring is shiny and patterned.
    • There is background noise.
    • Wayfinding signage is not provided.
    • Seating available in the walkways includes: armchairs, sofas, benches and high stools.
    • Lighting levels vary due to the use of large glazed walls.

Escalators

  • The escalators surveyed are located on level 2 next to the lifts.
  • The level 4 cinema can be accessed by escalator.
  • The steps are unmarked.
  • The foot (bottom) and head (top) of the escalators are not clearly marked.
  • Lighting levels vary due to the use of large glazed walls or windows.

Toilet with Adaptations (Level 1 - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located on level 1, between the Podium car park and the lift/stairwell.
    • The distance from the lift is 9m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • Doors are held open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 100cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a medium colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 160cm (width) x 266cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 89cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low colour contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a medium colour contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet has a padded backrest, but it is obstructed by the toilet lid.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 102cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 79cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a low colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 107cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 109cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 146cm from the floor.
    • The height of the baby change facility when in use is 84cm.
    • The walls and floor colour contrast varies between low and high.
    • Lighting levels were even at the time of the survey, with unshaded light sources.