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Maternity Hub

Andover War Memorial Hospital, Charlton Road, Andover, Hampshire, SP10 3LB

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Access Guide

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Getting To The Hospital (Andover War Memorial Hospital)

  • By Road View
    • From the east: Leave the A303 and follow the A3093 sign for Andover. At the first roundabout go straight on towards the town centre. At the second roundabout follow the sign for town centre onto Churchill Way. At the third roundabout follow town centre signs onto Northern Avenue. At the fourth roundabout signs direct you to Andover War Memorial Hospital, which is roughly half a mile further on Charlton Road. From the west: Leave the A303 and follow the A343 sign for Andover. At the first roundabout follow signs for the ring road (Portway Industrial Estate and Charlton). Signs for the ring road should also be followed at the second and third roundabouts. At the fourth roundabout signs will point the way to Andover War Memorial Hospital which is roughly half a mile further on Charlton Road on the right.
    • There are pay on exit parking areas for visitors. Parking is free for Blue Badge holders. Free parking is available for the following patients and visitors: •Patients attending for chemotherapy. •Patients/visitors attending every day after one week of attendance. •Outpatients who have been attending for more than two weeks and continue to attend at least twice a week with the same illness or condition. •Visitors to patients being cared for in the Intensive Care Unit or the neonatal unit. •Visitors to inpatients whose stay in hospital has been more than one week, providing they are visiting every day. •Visitors to inpatients whose stay in hospital has been more than two weeks, providing they are visiting at least twice per week. •Carers staying overnight with children who are inpatients. •Relatives or carers of patients who are receiving end of life care. If you think you are eligible for free parking, please inform the nurse in charge of the patient’s care.
  • By Bus View
    • The hospital is situated on bus route 4. The route is to the Hospital and Drove Estate.
    • There is not an onsite bus stop.
  • By Train View
    • Andover is located on the Salisbury to Basingstoke train line. If using the train from Winchester or Eastleigh, you may have to change at Basingstoke. From Andover station you may catch a number 8, 77 or 87 bus to the town centre and change to a K route service to get to the hospital. If walking or cycling from the station, turn left along Station Approach, keep left until you reach Charlton Road. Turn left and follow Charlton Road to the hospital (on your right). Distance is approximately a third of a mile/half a kilometre.
  • Useful Links View

Getting Help and Assistance (Andover War Memorial Hospital)

  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • There are not volunteers available for help and assistance at the hospital.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request and different languages on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact staff in the main outpatients department.

Hospital Parking (Blue Badge Bays - Front Hospital Entrance)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located in front of the main entrance and the Andover War Memorial Hospital entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 7 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 245cm x 500cm (8ft x 16ft 5in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 10m (10yd 2ft) from the main entrance.
  • Comments View
    • The nearest bay is 5m from the Andover War Memorial Hospital entrance.
    • This car park is limited to 20 minutes stay.
    • For longer periods, patients and visitors must use the visitor and patient car park via the main car park barrier entry.

Hospital Parking (Patient and Visitor Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located on the right hand side of the hospital when looking from the main road.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 245cm x 500cm (8ft x 16ft 5in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located immediately in front of the main entrance and in front of the outpatients entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does have tactile paving.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 75m (82yd 1in) from the hospital side entrance.
  • Comments View
    • The car park operates on a pay on exit basis via the use of an ANPR system.

Getting To (Maternity Hub)

  • The Maternity Hub is/are located on the ground floor of the main hospital building.
  • Access to the Maternity Hub is via the Outpatients entrance.
  • Enter via the Outpatients entrance and proceed ahead towards Outpatients reception.
    Turn left before the reception and proceed through the double doors.
    Proceed along the ramp on the right.
    At the top of the ramp turn right through the double doors.
    The entrance to the Maternity Hub will be straight ahead.
    To enter the Maternity Hub, ring the bell and a member of staff will open the doors.
  • There is ramped/sloped or stepped access to the Maternity Hub.
  • The Maternity Hub is approximately 25m from the Outpatients entrance.
  • There is a/are manual, double door(s) which may be difficult to open between the Outpatients entrance and the department/service.
  • There are not resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Outpatients Entrance)

  • Entrance Details View
    • This information is for the entrance located at the Outpatients department.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 107cm (3ft 6in).
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 180cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 180cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance door.
    • The ramp/slope gradient is slight.

Level Change (Outpatients Entrance to Main Corridor)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located beyond the Andover War Memorial Hospital entrance and reception.
  • The ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The width of the ramp/slope is 144cm (4ft 9in).
  • The lighting levels at the ramp/slope are good.
  • The ramp/slope does bypass the step(s).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located beyond the Andover War Memorial Hospital entrance and reception.
  • There is/are 3 step(s) to the area/service.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The lighting levels at the step(s) are good.

Entrance (From Maternity Ultrasound)

  • Entrance Details View
    • This information is for the entrance located from Maternity Ultrasound.
    • The entrance area/door is not clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 134cm (4ft 5in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 160cm.

Department / Service (Maternity Hub)

  • Department / Service Access View
    • The Maternity Hub is located on the ground floor of the main hospital building.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult to open.
    • The width of the door opening is 78cm.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 142cm (4ft 8in).
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 80cm (2ft 7in).
    • There is a door release button when exiting.
    • The height of the door release button is 120cm (3ft 11in).
    • There is level access throughout the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does not play background music.
    • The lighting levels are good.
  • Department / Service Facilities View
    • This department/service has; a waiting room/area and treatment rooms.
    • There are 3 consultation/treatment rooms in this department/service.
    • A hearing assistance system can be brought in from another department/service.
    • A mobile hoist is available from another department/service.
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located in Maternity Ultrasound.
    • There are not standard toilet facilities within this department/service.
    • Standard toilet facilities are located Maternity Ultrasound.

Waiting Room / Area (Maternity Hub)

  • There is a waiting room / area.
  • The waiting room / area is approximately 8m from the Maternity Hub entrance.
  • There is level access into the waiting room / area.
  • There is a/are door(s) into the waiting room / area.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) may be difficult to open.
  • The width of the door opening is 80cm (2ft 7in).
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • All chairs have armrests.
  • No tables are permanently fixed.
  • The surface height of the lowest table is 44cm.
  • The surface height of the highest table is 60cm.
  • The tables do contrast visually with the floor.
  • There is ample room for a wheelchair user to manoeuvre.
  • Announcements are in person.
  • The waiting room / area does have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

Consultation / Treatment Room (Postnatal Room 1)

  • There is / are 3 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Postnatal 1.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 78cm (2ft 7in).
  • The type of flooring is vinyl/laminate.
  • There is not room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist can be brought in from another department.
  • There is not sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is/are height adjustable.
  • All chairs have armrests available.
  • Some tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.

Consultation / Treatment Room (Postnatal Room 2)

  • There is / are 4 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Postnatal Room 2.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are easy to open.
  • The width of the door opening is 77cm (2ft 6in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist can be brought in from another department.
  • There is not sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • All chairs have armrests available.
  • No tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.

Location of Toilet/Changing Facilities

  • Accessible toilet facilities are located on the ground floor near to the Gym, and there is a shared accessible toilet in the corridor near to the Outpatients department.
  • Female and male standard toilet facilities are located on the ground floor corridor near to the Day Surgery department and near to Peaches Restaurant.
  • Shared standard toilet facilities are located on the corridor near to Out Patients reception, near the lift lobby on the first floor.
  • Male standard toilet facilities are located on the first floor near to the lift lobby.
  • Parent and baby changing facilities are located on the ground floor in the accessible toilet on the outpatients corridor.

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