You are on Getting To The Hospital (Basingstoke and North Hampshire Main Hospital). Skip to the next section.

Getting To The Hospital (Basingstoke and North Hampshire Main Hospital)

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• By Road View
  • Basingstoke and North Hampshire Hospital is located on the A340, Aldermaston Road in Basingstoke.
    The hospital is signed from the Ring Road.
  • There are five car parks at the hospital which are well signed.
    There is a main car park located on one side of the site with accessible car parks located at the main entrance, level A entrance, DTC entrance and the Sherborne entrance.
    There are drop off points located at the main entrance and level A entrance.
    The Blue Badge bays are well marked with additional signage at windscreen height.
    Please allow extra time on arrival, as parking is sometimes difficult.
    Public car parks are barrier controlled and a pay on exit scheme is in operation.
• By Bus View
  • The Foundation Trust is serviced by regular buses from Basingstoke town centre.
    The bus routes which stop here are numbers 2, 4 and the link service.
  • There is an onsite bus stop.
  • There are bus stops located within the hospital campus.
  • There are bus shelters with level access and seating for seven people.
    An electronic screen informs you of the next six buses departing the bus stops.
  • There is a slight slope from the onsite bus stop to the main entrance.
    There are dropped kerbs at the zebra crossing with tactile paving on either side.
    The approximate distance from the onsite bus stop to the main entrance is 89 yards.
• By Train View
  • The nearest train station is Basingstoke.
    The station is 1.7 miles from Basingstoke and North Hampshire Hospital.
• Useful Links View
  • Bus timetables.
  • To view the web page described above click here (opens in new tab).
  • Train timetables.
  • To view the web page described above click here (opens in new tab).
  • Basingstoke train station.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Basingstoke and North Hampshire Main Hospital). Skip to the next section.

Getting Help and Assistance (Basingstoke and North Hampshire Main Hospital)

• To see the hospital map please click here (opens new tab).
• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located in the main hospital foyer.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 01256 486 766.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found around the hospital.
• Documents are available in an alternative format and can be provided to include: Braille on request and large print on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs and walking frames.
• To obtain mobility aids please contact the main hospital reception.
• Additional hospital services link (new tab) - click here.

You are on Hospital Parking (Sherborne Building). Skip to the next section.

Hospital Parking (Sherborne Building)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located in front of the Sherborne building.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) markings are faded.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 231cm x 420cm (7ft 7in x 13ft 9in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines, by the Sherborne building main entrance.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located outside the Sherborne building main entrance.
  • There is not a payment machine at a convenient height for wheelchair users.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 15m (16yd 1ft) from the Sherborne building main entrance.

You are on Getting To (Antenatal Clinic and Maternity Day Assessment). Skip to the next section.

Getting To (Antenatal Clinic and Maternity Day Assessment)

• The Antenatal Clinic and Maternity Day Assessment department is/are located on the ground floor of the Sherborne building.
• Access to the Antenatal Clinic and Maternity Day Assessment department is via the Sherborne building main entrance.
• Enter via the Sherborne building main entrance and turn immediately left.
  Follow the corridor ahead and round to the right.
  Continue down the corridor and the Antenatal Clinic and Maternity Day Assessment department is ahead.
• There is step free access to the Antenatal Clinic and Maternity Day Assessment department.
• The Antenatal Clinic and Maternity Day Assessment department is approximately 40m from the Sherborne building main entrance.
• There are not resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

You are on Outside Access (Sherborne Building Main Entrance). Skip to the next section.

Outside Access (Sherborne Building Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the Sherborne Building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 116cm (3ft 10in).
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 141cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 152cm.
• Ramp/Slope Details View
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.

You are on Opening Times (Antenatal Clinic and Maternity Day Assessment). Skip to the next section.

Opening Times (Antenatal Clinic and Maternity Day Assessment)

• Access is by appointment only.

You are on Department / Service (Antenatal Clinic and Maternity Day Assessment). Skip to the next section.

Department / Service (Antenatal Clinic and Maternity Day Assessment)

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• Department / Service Access View
  • The Antenatal Clinic and Maternity Day Assessment department is located on the ground floor of the Sherborne building.
  • There is not a/are not door(s) leading into the department/service.
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in the department/service which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The department/service does not play background music.
  • The lighting levels are good.
• Department / Service Facilities View
  • This department/service has; a main reception, sub receptions, a waiting room/area, consultation rooms and accessible toilet facilities for everyone.
  • There are 6 consultation/treatment rooms in this department/service.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is not available on the department/service.
  • There are accessible toilet facilities within the department/service.
  • There are not standard toilet facilities within this department/service.
  • Standard toilet facilities are located on the corridor leading to the Antenatal Clinic and Maternity Day Assessment department.

You are on Reception (Antenatal Clinic). Skip to the next section.

Reception (Antenatal Clinic)

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• Reception View
  • The reception point is located ahead from the department entrance.
  • The reception point is approximately 3m (3yd 10in) from the department entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.

You are on Reception (Day Assessment Unit). Skip to the next section.

Reception (Day Assessment Unit)

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• Reception View
  • The reception point is located past the Antenatal Clinic reception and on the left.
  • The reception point is approximately 10m (10yd 2ft) from the Antenatal Clinic reception.
  • Clear signage for the reception area/desk is visible from the entrance.
  • There is step free access to the reception point.
  • There is not a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
• Comments View
  • The door to the Day Assessment Unit reception is single with a locked extension leaf.
  • The door opens away from you (push), and is permanently open.
  • The door opening width is 86cm.
  • After calling at the Day Assessment Unit reception, patients wait in the shared waiting area.

You are on Waiting Room / Area (Antenatal Clinic and Day Assessment Unit). Skip to the next section.

Waiting Room / Area (Antenatal Clinic and Day Assessment Unit)

• There is a waiting room / area.
• The waiting room / area is approximately 2m from the department entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• Some chairs with armrests are available.
• There is ample room for a wheelchair user to manoeuvre.
• Announcements are in person.
• The waiting room / area does have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is a television.
• Subtitles are available.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Consultation / Treatment Room (Phlebotomy). Skip to the next section.

Consultation / Treatment Room (Phlebotomy)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Phlebotomy.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 82cm (2ft 8in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• Some chairs are height adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Consulting Room 3 - Maternity). Skip to the next section.

Consultation / Treatment Room (Consulting Room 3 - Maternity)

• There is / are 3 consultation / treatment room(s) available.
• The name / number of the room surveyed was; 3.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are easy to open.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Consultation Room 5 - Gynaecology). Skip to the next section.

Consultation / Treatment Room (Consultation Room 5 - Gynaecology)

• There is / are 2 consultation / treatment room(s) available.
• The name / number of the room surveyed was; 5.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are easy to open.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Imaging Room (Ultrasound Room 1). Skip to the next section.

Imaging Room (Ultrasound Room 1)

• This section describes the ultrasound Room(s), located at the end of the department corridor, on the left.
• There is / are 3 ultrasound Room(s) available.
• The name / number of the room surveyed was; 1.
• This room is not accessed via a changing room.

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• Imaging Room View
  • There is step free access into the imaging room.
  • The imaging room is approximately 30m from the reception.
  • The imaging room is approximately 30m from the main waiting area.
  • The door opens inwards.
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are easy to open.
  • A member of staff is available to assist with opening the door if required.
  • The width of the door is 85cm.
  • There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
  • The type of flooring is vinyl/laminate.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is no hoist available.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the imaging room.
  • The lighting levels in the imaging room are moderate to good.

You are on Room / Area (Quiet Room). Skip to the next section.

Room / Area (Quiet Room)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Quiet Room.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 82cm (2ft 8in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are good.

You are on Accessible Toilet(s) (Left Hand Transfer - Visitors' Toilet). Skip to the next section.

Accessible Toilet(s) (Left Hand Transfer - Visitors' Toilet)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located past the Antenatal Clinic reception and on the right.
  • This accessible toilet is approximately 10m from the Antenatal Clinic reception.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 87cm (2ft 10in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 176cm x 201cm (5ft 9in x 6ft 7in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The height of the light switch/pull cord is 68cm from floor level.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 194cm.
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is poor.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and pedal bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 99cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 96cm (3ft 2in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 86cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 107cm (3ft 6in).
  • The contrast between the towel dispenser and the wall is poor.
  • There is not a hand dryer.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 89cm.

You are on Location of Toilet/Changing Facilities (Sherborne Building). Skip to the next section.

Location of Toilet/Changing Facilities (Sherborne Building)

• Accessible toilet facilities are located on the ground and second floor of the Sherborne building.
• Shared standard toilet facilities are located on the ground and second floor of the Sherborne building.
• Parent and baby changing facilities are located in the accessible toilets on the ground and second floor of the Sherborne building.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Basingstoke and North Hampshire Main Hospital link (new tab) - click here.
• Sherborne Building link (new tab) - click here.