You are on Getting To The Hospital (Basingstoke and North Hampshire Main Hospital). Skip to the next section.

Getting To The Hospital (Basingstoke and North Hampshire Main Hospital)

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• By Road View
  • Basingstoke and North Hampshire Hospital is located on the A340, Aldermaston Road in Basingstoke.
    The hospital is signed from the Ring Road.
  • There are five car parks at the hospital which are well signed.
    There is a main car park located on one side of the site with accessible car parks located at the main entrance, level A entrance, DTC entrance and the Sherborne entrance.
    There are drop off points located at the main entrance and level A entrance.
    The Blue Badge bays are well marked with additional signage at windscreen height.
    Please allow extra time on arrival, as parking is sometimes difficult.
    Public car parks are barrier controlled and a pay on exit scheme is in operation.
• By Bus View
  • The Foundation Trust is serviced by regular buses from Basingstoke town centre.
    The bus routes which stop here are numbers 2, 4 and the link service.
  • There is an onsite bus stop.
  • There are bus stops located within the hospital campus.
  • There are bus shelters with level access and seating for seven people.
    An electronic screen informs you of the next six buses departing the bus stops.
  • There is a slight slope from the onsite bus stop to the main entrance.
    There are dropped kerbs at the zebra crossing with tactile paving on either side.
    The approximate distance from the onsite bus stop to the main entrance is 89 yards.
• By Train View
  • The nearest train station is Basingstoke.
    The station is 1.7 miles from Basingstoke and North Hampshire Hospital.
• Useful Links View
  • Bus timetables.
  • To view the web page described above click here (opens in new tab).
  • Train timetables.
  • To view the web page described above click here (opens in new tab).
  • Basingstoke train station.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Basingstoke and North Hampshire Main Hospital). Skip to the next section.

Getting Help and Assistance (Basingstoke and North Hampshire Main Hospital)

• To see the hospital map please click here (opens new tab).
• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located in the main hospital foyer.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 01256 486 766.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found around the hospital.
• Documents are available in an alternative format and can be provided to include: Braille on request and large print on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs and walking frames.
• To obtain mobility aids please contact the main hospital reception.
• Additional hospital services link (new tab) - click here.

You are on Hospital Parking (Sherborne Building). Skip to the next section.

Hospital Parking (Sherborne Building)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located in front of the Sherborne building.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) markings are faded.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 231cm x 420cm (7ft 7in x 13ft 9in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines, by the Sherborne building main entrance.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located outside the Sherborne building main entrance.
  • There is not a payment machine at a convenient height for wheelchair users.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 15m (16yd 1ft) from the Sherborne building main entrance.

You are on Getting To (Cardiology Outpatients). Skip to the next section.

Getting To (Cardiology Outpatients)

• Cardiology Outpatients is/are located on level 1 in the Sherborne building.
• Access to Cardiology Outpatients is via the Sherborne building main entrance.
• Enter via the Sherborne building main entrance.
  Proceed ahead to the lift.
  Take the lift to level 1.
  Exit the lift and the Cardiology Outpatients department is located on the right hand side.
• There is step free access, via lift, to Cardiology Outpatients.
• Cardiology Outpatients is approximately 2m from the Sherborne building lift.
• There are resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Sherborne Building Main Entrance). Skip to the next section.

Outside Access (Sherborne Building Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the Sherborne Building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 116cm (3ft 10in).
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 141cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 152cm.
• Ramp/Slope Details View
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.

You are on Other Floors (Sherborne Building). Skip to the next section.

Other Floors (Sherborne Building)

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are floors LG, G, 1 and 2.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are good.

You are on Lift (Sherborne Building). Skip to the next section.

Lift (Sherborne Building)

• There is a lift for public use.
• The lift is located ahead and to the right from the Sherborne building main entrance.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 5m (5yd 1ft) from the Sherborne building main entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are floors LG, G, 1 and 2.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 125cm (4ft 1in).
• The dimensions of the lift are 158cm x 243cm (5ft 2in x 7ft 12in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are not within 90cm - 120cm from the floor.
• The lift controls are between 85cm and 110cm.
• There is not a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

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• Comments View
  • There are two identical lifts.

You are on Opening Times (Cardiology Outpatients). Skip to the next section.

Opening Times (Cardiology Outpatients)

• Access is by appointment only.

You are on Department / Service (Cardiology Outpatients). Skip to the next section.

Department / Service (Cardiology Outpatients)

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• Department / Service Access View
  • Cardiology Outpatients is located on level 1 of the Sherborne building.
  • There is a/are door(s) leading into the department/service.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 156cm.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 112cm (3ft 8in).
  • There is not a door release button when exiting.
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does not play background music.
  • The lighting levels are good.
• Department / Service Facilities View
  • This department/service has; a main reception, a waiting room/area, treatment rooms and standard toilet facilities.
  • There are 9 consultation/treatment rooms in this department/service.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is available from another department/service.
  • There are not accessible toilet facilities within the department/service.
  • Accessible toilet facilities are located on the ground floor of the Sherborne building.
  • There are standard toilet facilities within this department/service.

You are on Reception (Cardiology Reception). Skip to the next section.

Reception (Cardiology Reception)

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• Reception View
  • The reception point is located immediately ahead as you enter the department.
  • The reception point is approximately 15m (16yd 1ft) from the Cardiology Outpatients entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+).
  • There is not sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is not sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
• Reception Waiting Area View
  • There is not a waiting area close to the reception point.

You are on Waiting Room / Area (Cardiology Reception). Skip to the next section.

Waiting Room / Area (Cardiology Reception)

• There is a waiting room / area.
• The waiting room / area is approximately 4m from the Cardiology Reception.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• Some chairs with armrests are available.
• No tables are permanently fixed.
• The tables do contrast visually with the floor.
• There is ample room for a wheelchair user to manoeuvre.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is a television.
• Vending machines are not available.
• A water dispenser is available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Consultation / Treatment Room (Monitor Fitting Room). Skip to the next section.

Consultation / Treatment Room (Monitor Fitting Room)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Monitor Fitting Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 84cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (ECG Room). Skip to the next section.

Consultation / Treatment Room (ECG Room)

• There is / are 2 consultation / treatment room(s) available.
• The name / number of the room surveyed was; ECG Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 83cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are low to moderate.

You are on Consultation / Treatment Room (Echocardiography). Skip to the next section.

Consultation / Treatment Room (Echocardiography)

• There is / are 2 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Echocardiography Room 1.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are easy to open.
• The width of the door opening is 85cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

You are on Consultation / Treatment Room (Lung Function Lab). Skip to the next section.

Consultation / Treatment Room (Lung Function Lab)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Lung Function Lab.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) may be difficult to open.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

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• Comments View
  • The booth is accessed via a step.

You are on Consultation / Treatment Room (Examination Room). Skip to the next section.

Consultation / Treatment Room (Examination Room)

• There is / are 5 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Examination Room 5.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are easy to open.
• The width of the door opening is 77cm (2ft 6in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Laboratory). Skip to the next section.

Consultation / Treatment Room (Laboratory)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Laboratory 2.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 76cm (2ft 6in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located along the department corridor.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 5m from the department entrance.
  • There is pictorial and written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • The colour contrast between the internal toilet door(s) and wall(s) is good.
  • The colour contrast between the walls and floor is good.
  • Toilet seats do not have a good colour contrast.
  • An ambulant toilet cubicle is available.
  • The height of the wash basin(s) is 77cm.
  • The wash basin(s) tap type is twist/turn.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above the wash basin.
  • Lighting levels are good.
  • There is a diagonal wall mounted grab rail to the left of the toilet.
    The colour contrast between the grab rail and the wall is fair.

You are on Location of Toilet/Changing Facilities (Sherborne Building). Skip to the next section.

Location of Toilet/Changing Facilities (Sherborne Building)

• Accessible toilet facilities are located on the ground and second floor of the Sherborne building.
• Shared standard toilet facilities are located on the ground and second floor of the Sherborne building.
• Parent and baby changing facilities are located in the accessible toilets on the ground and second floor of the Sherborne building.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Sherborne Building link (new tab) - click here.
• Basingstoke and North Hampshire Main Hospital link (new tab) - click here.