Access Guide
Getting To The Hospital (Basingstoke and North Hampshire Main Hospital)
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By Road
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- Basingstoke and North Hampshire Hospital is located on the A340, Aldermaston Road in Basingstoke.
The hospital is signed from the Ring Road. - There are five car parks at the hospital which are well signed.
There is a main car park located on one side of the site with accessible car parks located at the main entrance, level A entrance, DTC entrance and the Sherborne entrance.
There are drop off points located at the main entrance and level A entrance.
The Blue Badge bays are well marked with additional signage at windscreen height.
Please allow extra time on arrival, as parking is sometimes difficult.
Public car parks are barrier controlled and a pay on exit scheme is in operation.
- Basingstoke and North Hampshire Hospital is located on the A340, Aldermaston Road in Basingstoke.
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By Bus
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- The Foundation Trust is serviced by regular buses from Basingstoke town centre.
The bus routes which stop here are numbers 2, 4 and the link service. - There is an onsite bus stop.
- There are bus stops located within the hospital campus.
- There are bus shelters with level access and seating for seven people.
An electronic screen informs you of the next six buses departing the bus stops. - There is a slight slope from the onsite bus stop to the main entrance.
There are dropped kerbs at the zebra crossing with tactile paving on either side.
The approximate distance from the onsite bus stop to the main entrance is 89 yards.
- The Foundation Trust is serviced by regular buses from Basingstoke town centre.
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By Train
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- The nearest train station is Basingstoke.
The station is 1.7 miles from Basingstoke and North Hampshire Hospital.
- The nearest train station is Basingstoke.
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Useful Links
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- Bus timetables.
- To view the web page described above click here (opens in new tab).
- Train timetables.
- To view the web page described above click here (opens in new tab).
- Basingstoke train station.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance (Basingstoke and North Hampshire Main Hospital)
- To see the hospital map please click here (opens new tab).
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located in the main hospital foyer.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 01256 486 766.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found around the hospital.
- Documents are available in an alternative format and can be provided to include: Braille on request and large print on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs and walking frames.
- To obtain mobility aids please contact the main hospital reception.
- Additional hospital services link (new tab) - click here.
Hospital Parking (Accessible Parking and Drop Off)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located in front of the main entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 11 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 470cm (7ft 7in x 15ft 5in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located on the left hand side of the hospital, outside the Therapy Department entrance.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does have tactile paving.
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Paying
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- There are not parking charges for the hospital car park.
- Parking is free for Blue Badge holders.
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 5m (5yd 1ft) from the main entrance.
Hospital Parking (Accessible Parking - A Level Entrance)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located outside the A level entrance, off Dinwoodie Drive.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 470cm (7ft 10in x 15ft 5in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are not parking charges for the hospital car park.
- Parking is free for Blue Badge holders.
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 13m (14yd 8in) from the A level entrance.
Hospital Parking (Main Hospital Visitor Parking)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located on the left hand side of the hospital, off Dinwoodie Drive.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 8 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 224cm x 458cm (7ft 4in x 15ft).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the payment machines in the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located throughout the car park.
- There is not a payment machine at a convenient height for wheelchair users.
- There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is not clearly visible from the car park.
- The route from the car park to the hospital entrance is not clearly signposted.
- The nearest designated Blue Badge parking bay is approximately 64m (69yd 2ft) from the A level entrance.
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Comments
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- There are steps on the route from the car park to main hospital entrance as shown in photographs 11 to 15.
Getting To (E4 - Rehabilitation)
- E4 - Rehabilitation is/are located on level E of the main hospital building.
- Access to E4 - Rehabilitation is via the main hospital entrance.
- Enter the hospital via the main entrance.
Proceed ahead and to the left, down the main corridor.
Continue down the corridor to the lift lobby.
Take the lift to level E.
Exit the lift, follow the corridor and take the first turning on the right.
The entrance to E4 - Rehabilitation is ahead. - There is step free access, via lift, to E4 - Rehabilitation.
- E4 - Rehabilitation is approximately 15m from the level E lifts.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the hospital.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is an intercom.
- The height of the intercom is 109cm (3ft 7in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 106cm (3ft 6in).
- There is not a door release button when exiting.
- Standard manual wheelchairs are available for people to borrow at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 120cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 155cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
Other Floors (Main Lift Lobby Stairs)
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Stairs
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- Signs indicating the location of the stairs are not clearly visible from the entrance.
- There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
- The floors which are accessible by stairs are level A, B, C, D, E, F and G.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are not clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are provided on landings.
- The lighting levels are good.
Lift (Main Lifts)
- There is a lift for public use.
- The lift is located ahead from the main entrance.
- Signs indicating the location of this lift are not clearly visible from the entrance.
- The lift is approximately 63m (68yd 2ft) from the main entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are level A, B, C, D, E, F and G.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is high.
- The colour contrast between the external lift control plate and the wall is high.
- The clear door width is 134cm (4ft 5in).
- The dimensions of the lift are 177cm x 185cm (5ft 10in x 6ft 1in).
- There are separate entry and exit doors in the lift.
- There is a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are not within 90cm - 120cm from the floor.
- The internal controls for the lift are within 100cm - 140cm from the floor.
- There is not a hearing assistance system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
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Comments
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- The separate exit doors in the lift are for staff only.
Ward (E4 - Rehabilitation)
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Ward Information
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- This is a/an rehabilitation ward.
- This is a shared ward.
- There is/are 3 bay(s) available.
- There is/are 4 side room(s) available.
- There is/are 25 bed(s) on this ward in total.
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Ward Access
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- There is a/are door(s) leading into the ward.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 174cm (5ft 9in).
- There is not a hand sanitiser.
- There is a door release button when exiting.
- The height of the door release button is 132cm (4ft 4in).
- There is level access throughout the ward.
- There is clear signage on the ward.
- The type of flooring is vinyl/laminate.
- The lighting levels are moderate to good.
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Reception/Nurses' Station
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- The height of the Nurses' Station desk is 73cm.
- There is not a hearing assistance system available at the desk.
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Relatives' Room
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- There is not a relatives' room for the ward.
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Ward Features and Patient Facilities
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- A hearing assistance system is not available on the ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is not available on the ward.
- There are washroom facilities for patients on the ward.
- There are toilet facilities for patients on the ward.
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Visitor Facilities
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- There are no accessible toilet facilities on the ward for visitors.
- Accessible toilet facilities for visitors are located along the floor E corridor.
- There are no standard toilet facilities on the ward for visitors.
- Standard toilet facilities for visitors are located along the floor E corridor.
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Visiting Times
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- There are set visiting times for the ward.
- Visiting times are 10:00 to 20:00.
- The visiting times are the same for each day.
Washroom (Bay 1 - Shower Room)
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Washroom Details
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- The washroom surveyed has a wheel in shower, a toilet and a wash basin.
- There is/are 1 washroom(s) of this type in the ward.
- There is/are also 1 washroom(s) which has/have a shower.
- The washroom surveyed is located off Bay 1.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is interchangeable between male and female.
- There is pictorial, written or text and dementia friendly signage on or near the washroom door.
- The washroom door(s) open(s) inwards and outwards.
- The door(s) is/are locked by a locking handle.
- The door is easy to open.
- The width of the door opening is 87cm (2ft 10in).
- The dimensions of the washroom are 297cm x 198cm (9ft 9in x 6ft 6in).
- The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is within reach and fully functional.
- There is not a red flashing fire alarm beacon within the washroom.
- There is a/are coat hook(s) 162cm from the floor.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 73cm.
- As you face the wash basin the wall-mounted grab rails are on both sides.
- The tap type is sensor. It is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 113cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 125cm.
- There is not a hand dryer.
- Disposal facilities are available.
- There is a/are clinical waste disposal units.
- The washroom has a non-slip floor.
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Toilet Details
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- The height of the toilet seat above floor level is 42cm (1ft 5in).
- The toilet has a lid obstructing the back rest/cistern/wall.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 115cm.
- There is a flush, however it is not on the transfer side.
- There is a dropdown rail on the transfer side.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The height of the toilet roll holder is 74cm.
- The shelf does not have the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 122cm.
- The shelf is not located where it is reachable.
- There is a colostomy changing shelf for standing users next to the toilet.
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Shower Details
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- There is a wheel in shower.
- The shower does have an unobstructed minimum turning space of 150cm x 150cm.
- The shower head is height adjustable.
- The shower control type is twist/turn.
- There is a flip-down/tip-up seat for the shower.
- The height of the flip-down/tip-up or fixed seat is 51cm (1ft 8in).
- There are wall-mounted grab rails available for the shower.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is high.
- The colour contrast between the internal washroom door and wall is high.
- The colour contrast between the dropdown rail(s) and wall is high.
- The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is high.
- The toilet seat colour contrast is low.
- The colour contrast between the shower wall-mounted grab rails and wall is high.
- The colour contrast between the washroom floor and walls is high.
- Lighting levels are good.
Standard Toilet(s) (Bay 3)
- Standard toilet facilities are available.
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Toilet Facilities
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- The interchangeable toilet is located along the ward corridor, on the left.
- There is step-free access into the toilet(s).
- There is pictorial and written text signage on or near the toilet door.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- The colour contrast between the internal toilet door(s) and wall(s) is high.
- The colour contrast between the walls and floor is medium.
- Toilet seats do not have a high colour contrast.
- An ambulant toilet cubicle is available.
- There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
- The colour contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is low.
- The ambulant toilet does not have vertical wall mounted grab rails.
- The height of the wash basin(s) is 90cm.
- The wash basin(s) tap type is twist/turn.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located above and to the right of the wash basin.
- Lighting levels are moderate to good.
- The grab rail to the right of the toilet is angled.
Location of Toilet/Changing Facilities (Main Hospital Building)
- Changing Places facilities are located on levels B and G.
- Accessible toilet facilities are located on levels B, C, D, E, F and G.
- Female and male standard toilet facilities are located on levels B, C, E and F.
- Shared standard toilet facilities are located on level D.
- Parent and baby changing facilities are located within the accessible toilet on level B (Main Corridor and Restaurant), C, D, E, F and G, and within the standard toilet on level B (Restaurant).
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Basingstoke and North Hampshire Main Hospital link (new tab) - click here.