Access Guide
Getting To The Hospital (Basingstoke and North Hampshire Main Hospital)
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By Road
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- Basingstoke and North Hampshire Hospital is located on the A340, Aldermaston Road in Basingstoke.
The hospital is signed from the Ring Road. - There are five car parks at the hospital which are well signed.
There is a main car park located on one side of the site with accessible car parks located at the main entrance, level A entrance, DTC entrance and the Sherborne entrance.
There are drop off points located at the main entrance and level A entrance.
The Blue Badge bays are well marked with additional signage at windscreen height.
Please allow extra time on arrival, as parking is sometimes difficult.
Public car parks are barrier controlled and a pay on exit scheme is in operation.
- Basingstoke and North Hampshire Hospital is located on the A340, Aldermaston Road in Basingstoke.
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By Bus
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- The Foundation Trust is serviced by regular buses from Basingstoke town centre.
The bus routes which stop here are numbers 2, 4 and the link service. - There is an onsite bus stop.
- There are bus stops located within the hospital campus.
- There are bus shelters with level access and seating for seven people.
An electronic screen informs you of the next six buses departing the bus stops. - There is a slight slope from the onsite bus stop to the main entrance.
There are dropped kerbs at the zebra crossing with tactile paving on either side.
The approximate distance from the onsite bus stop to the main entrance is 89 yards.
- The Foundation Trust is serviced by regular buses from Basingstoke town centre.
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By Train
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- The nearest train station is Basingstoke.
The station is 1.7 miles from Basingstoke and North Hampshire Hospital.
- The nearest train station is Basingstoke.
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Useful Links
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- Bus timetables.
- To view the web page described above click here (opens in new tab).
- Train timetables.
- To view the web page described above click here (opens in new tab).
- Basingstoke train station.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance (Basingstoke and North Hampshire Main Hospital)
- To see the hospital map please click here (opens new tab).
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located in the main hospital foyer.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 01256 486 766.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found around the hospital.
- Documents are available in an alternative format and can be provided to include: Braille on request and large print on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs and walking frames.
- To obtain mobility aids please contact the main hospital reception.
- Additional hospital services link (new tab) - click here.
Hospital Parking (Accessible Parking - A Level Entrance)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located outside the A level entrance, off Dinwoodie Drive.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 470cm (7ft 10in x 15ft 5in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are not parking charges for the hospital car park.
- Parking is free for Blue Badge holders.
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 13m (14yd 8in) from the A level entrance.
Hospital Parking (Accessible Parking and Drop Off)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located in front of the main entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 11 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 470cm (7ft 7in x 15ft 5in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located on the left hand side of the hospital, outside the Therapy Department entrance.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does have tactile paving.
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Paying
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- There are not parking charges for the hospital car park.
- Parking is free for Blue Badge holders.
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 5m (5yd 1ft) from the main entrance.
Hospital Parking (Main Hospital Visitor Parking)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located on the left hand side of the hospital, off Dinwoodie Drive.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 8 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 224cm x 458cm (7ft 4in x 15ft).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the payment machines in the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located throughout the car park.
- There is not a payment machine at a convenient height for wheelchair users.
- There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is not clearly visible from the car park.
- The route from the car park to the hospital entrance is not clearly signposted.
- The nearest designated Blue Badge parking bay is approximately 64m (69yd 2ft) from the A level entrance.
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Comments
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- There are steps on the route from the car park to main hospital entrance as shown in photographs 11 to 15.
Getting To (The Ultrasound Suite)
- The Ultrasound Suite is/are located on level B of the main hospital building.
- Access to the Ultrasound Suite is via the main hospital entrance.
- Enter the hospital via the main entrance.
Proceed ahead and to the left, down the main corridor.
Go past the waiting area and through the open double doors.
Take the first corridor on the left and then the first corridor on the right.
The Ultrasound Suite is then immediately on the right. - There is step free access to the Ultrasound Suite.
- The Ultrasound Suite is approximately 60m from the main hospital entrance.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the hospital.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is an intercom.
- The height of the intercom is 109cm (3ft 7in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 106cm (3ft 6in).
- There is not a door release button when exiting.
- Standard manual wheelchairs are available for people to borrow at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 120cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 155cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
Opening Times (Ultrasound Suite)
- Monday 07:40 - 16:00.
- Tuesday 07:40 - 16:00.
- Wednesday 07:40 - 16:00.
- Thursday 07:40 - 16:00.
- Friday 07:40 - 16:00.
- Saturday Closed.
- Sunday Closed.
Department / Service (Ultrasound Suite)
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Department / Service Access
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- The Ultrasound Suite is located on level B of the main hospital building.
- There is a/are door(s) leading into the department/service.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 164cm.
- There is a hand sanitiser.
- The height of the hand sanitiser is 130cm (4ft 3in).
- There is a door release button when exiting.
- The height of the door release button is 130cm (4ft 3in).
- There is level access throughout the department/service.
- There is clear signage on the department/service.
- The type of flooring is vinyl/laminate.
- There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
- The department/service does not play background music.
- The lighting levels are good.
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Department / Service Facilities
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- This department/service has; a main reception, a waiting room/area, consultation rooms, accessible toilet facilities for everyone and standard toilet facilities.
- There are 5 consultation/treatment rooms in this department/service.
- A hearing assistance system is not available in the department/service.
- A mobile hoist is available from another department/service.
- There are accessible toilet facilities within the department/service.
- There are standard toilet facilities within this department/service.
Reception (Ultrasound Suite)
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Reception
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- The reception point is located immediately on the right as you enter the department.
- The reception point is approximately 2m (2yd 7in) from the entrance to the Ultrasound Suite.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is medium height (77cm - 109cm).
- There is not sufficient space to write or sign documents on the counter.
- There is not a low section of the counter (76cm or below) available.
- The counter is staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is not sufficient space for a wheelchair user to use the waiting area.
- There are seats with armrests on both sides.
- No tables are permanently fixed.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Imaging Room (Consultation Room 2)
- This section describes the ultrasound Room(s), located on the main corridor of the department.
- There is / are 5 ultrasound Room(s) available.
- The name / number of the room surveyed was; 2.
- This room is not accessed via a changing room.
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Imaging Room
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- There is step free access into the imaging room.
- The imaging room is approximately 9m from the reception.
- The imaging room is approximately 9m from the main waiting area.
- The door opens inwards.
- The door is not push pad activated.
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are easy to open.
- A member of staff is available to assist with opening the door if required.
- The width of the door is 88cm.
- There is not sufficient space for a wheelchair user to manoeuvre within the imaging room.
- The type of flooring is vinyl/laminate.
- There is a bed / couch.
- The bed / couch is adjustable.
- A mobile hoist can be brought in from another department.
- There is not sufficient space next to the bed/couch for a mobile hoist to operate.
- The room does not have background music playing.
- There is a red flashing fire alarm beacon within the imaging room.
- The lighting levels in the imaging room are adjustable.
Imaging Room (Consultation Room 4)
- This section describes the ultrasound Room(s), located on the main corridor of the department.
- There is / are 5 ultrasound Room(s) available.
- The name / number of the room surveyed was; Consultation Room 4.
- This room is not accessed via a changing room.
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Imaging Room
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- There is step free access into the imaging room.
- The imaging room is approximately 12m from the reception.
- The imaging room is approximately 12m from the main waiting area.
- The door opens inwards.
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are easy to open.
- A member of staff is available to assist with opening the door if required.
- The width of the door is 90cm.
- There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
- The type of flooring is vinyl/laminate.
- There is a bed / couch.
- The bed / couch is adjustable.
- A mobile hoist can be brought in from another department.
- There is sufficient space next to the bed/couch for a mobile hoist to operate.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the imaging room.
- The lighting levels in the imaging room are adjustable.
Toilet with Adaptations (Left Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located on the main corridor of the department.
- This accessible toilet is approximately 4m from the Ultrasound Suite entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is written text signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens inwards.
- The door is easy to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 88cm (2ft 11in).
- The contrast between the internal door and wall is high.
- The door does not have a horizontal grab rail.
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Toilet Features
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- The dimensions of the accessible toilet are 141cm x 212cm (4ft 8in x 6ft 11in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 62cm.
- The transfer space is obstructed by a sanitary bin.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a sensor flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and general waste (with lid) disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 128cm and 168cm from the floor.
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Additional Fixtures
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- There is not a mirror.
- There is not a shelf within the accessible toilet.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 88cm (2ft 11in).
- The contrast between the toilet roll holder and the wall is medium.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 80cm (2ft 7in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 96cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 112cm (3ft 8in).
- The contrast between the towel dispenser and the wall is medium.
- There is not a hand dryer.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The shared toilet is located on the main corridor of the department.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 5m from the Ultrasound Suite entrance.
- There is written text signage on or near the toilet door.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- The colour contrast between the internal toilet door(s) and wall(s) is high.
- The colour contrast between the walls and floor is high.
- Toilet seats do not have a high colour contrast.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 86cm.
- The wash basin(s) tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located next to the wash basin.
- Lighting levels are good.
Location of Toilet/Changing Facilities (Main Hospital Building)
- Changing Places facilities are located on levels B and G.
- Accessible toilet facilities are located on levels B, C, D, E, F and G.
- Female and male standard toilet facilities are located on levels B, C, E and F.
- Shared standard toilet facilities are located on level D.
- Parent and baby changing facilities are located within the accessible toilet on level B (Main Corridor and Restaurant), C, D, E, F and G, and within the standard toilet on level B (Restaurant).
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Basingstoke and North Hampshire Main Hospital link (new tab) - click here.