Access Guide
Getting To (Hampshire Orthopaedic Centre - Embley Ward)
- The most accessible route from the Burrell Wing and Florence Portal House car park has a slight ramp or slope, a dropped kerb with tactile paving, bollards and a pedestrian crossing.
- Access to the Hampshire Orthopaedic Centre - Embley Ward is via the Burrell Wing - Ground Level entrance.
- There is not a drop-off point at this entrance.
- The Hampshire Orthopaedic Centre - Embley Ward is located on level C of the Burrell Wing.
- The Hampshire Orthopaedic Centre - Embley Ward is approximately 11m from the The Hampshire Orthopaedic Centre entrance.
- Enter via the Burrell Wing - Ground Level entrance and follow the corridor until you reach the lift lobby.
- Take the lift up to level C.
- As you exit the lift, the entrance to the Hampshire Orthopaedic Centre is on the right hand side.
- Go through the entrance and check-in at the reception desk.
- The entrance to Embley Ward is directly ahead.
- Internally the most accessible route has step-free level access, a lift, manual doors and doors permanently held open.
- Some flooring along the route is shiny.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- View more information on getting to and around the hospital (opens new tab).
Hospital Parking (Burrell Wing and Florence Portal House Car Park)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located at the rear of the Royal Hampshire County Hospital off Queen's Road.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 6 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 222cm x 432cm (7ft 3in x 14ft 2in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located in front of Florence Portal House entrance.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does not have tactile paving.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the payment machines in the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located at the side of the car park.
- There is a payment machine at a convenient height for wheelchair users.
- There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 10m (10yd 2ft) from the Florence Portal House Main entrance.
Outside Access (Burrell Wing - Ground Level)
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Entrance Details
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- This information is for the entrance located off Queen's Road, opposite Florence Portal House.
- There is not a drop-off point at this entrance.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There are bollards outside this entrance.
- The minimum width between the bollards/wall is 155cm.
- The bollard(s) has/have a high visual contrast to prevent them being hazardous to visually impaired people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 123cm (4ft).
- There is not a door release button when exiting.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 170cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 161cm.
Lift (Burrell Wing)
- There is a lift for public use.
- The lift is located ahead from the Burrell Wing - Ground Level entrance.
- Signs indicating the location of this lift are not clearly visible from the entrance.
- The lift is approximately 10m (10yd 2ft) from the Burrell Wing - Ground Level entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are GL, B, C and D.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The visual contrast between the external lift controls and the control plate is low.
- The visual contrast between the external lift control plate and the wall is high.
- The clear door width is 129cm (4ft 3in).
- The dimensions of the lift are 170cm x 264cm (5ft 7in x 8ft 8in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing assistance system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
Entrance (Hampshire Orthopaedic Centre Entrance)
- This entrance is located on level C of Burrell Wing.
- The entrance area is clearly signed.
- There is step-free access via a very easy ramp at the entrance.
- There is an intercom at a height of 135cm.
- The height of the hand sanitiser is 130cm.
- There are double manual doors at this entrance.
- The doors open towards you.
- The width of the opening is 156cm.
- The doors have a high visual contrast.
- There is a push pad or push button to exit at a height of 110cm.
- There is step-free level access as you enter.
Ward (Hampshire Orthopaedic Centre - Embley Ward)
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Ward Information
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- This is an orthopaedic ward.
- This is a shared ward.
- There are 2 bays available.
- There are 10 side rooms available.
- There are 18 beds in total on the ward.
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Location and Access
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- There is written text signage on or near the door.
- There is step-free level access into this ward.
- There are double manual doors with a high visual contrast.
- The doors open both ways.
- The width of the opening is 160cm.
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Getting Around
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- There is step-free level access throughout.
- Some flooring is shiny and patterned.
- The walls and floor have a high visual contrast.
- There is no (or very little) background noise in this area.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- Lighting levels vary due to the size of the space.
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Reception / Nurses' Station
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- The height of the desk is 110cm.
- There is not a lowered section at the desk.
- The desk has a television.
- There is not a hearing assistance system.
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Facilities and Services
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- Seating available on the ward includes: chairs with armrests and chairs without armrests.
- There is not a hearing assistance system.
- There is not a relatives' room for the ward.
- The following facilities are available for patients: a toilet with adaptations and washrooms.
- The nearest toilet with adaptations for visitors is located next to the Hampshire Orthopaedic Centre reception desk.
Toilet and Changing Facilities (Embley Ward)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located along the corridor in the Embley Ward.
- The toilet with adaptations has no transfer space available.
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Washroom and Shower Facilities
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- The washroom facilities which have adaptations are located within the bays and bedrooms.
Reception (Hampshire Orthopaedic Centre Reception)
- The reception is located ahead from the Hampshire Orthopaedic Centre entrance.
- The distance from the Hampshire Orthopaedic Centre entrance is 5m.
- There is step-free level access to reception.
- The height of the reception desk is 110cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has a television.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Some flooring is shiny and patterned.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests, chairs without armrests and sofas.
- Furniture available in this area includes: coffee tables.
Room (Austen Room)
- The room is located to the left from the Hampshire Orthopaedic Centre entrance.
- The distance from the Hampshire Orthopaedic Centre entrance is 9m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens inwards.
- The width of the opening is 80cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: tables and height adjustable tables.
- Some surface heights are suitable for wheelchair users.
- The clear underside space of some surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a television with subtitles.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Consultation / Medical Room (Therapies)
- There is 1 consultation/medical room available.
- The room surveyed was; Therapies.
- The room is located to the left from the Hampshire Orthopaedic Centre entrance.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens inwards.
- The width of the opening is 82cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 180cm.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Bedroom and Ensuite with Adaptations (Bedroom 1)
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Bedroom Access
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- The bedroom surveyed is located at the end of the Embley Ward corridor.
- The most accessible route to the bedroom has step-free level access.
- There is step-free level access into the bedroom.
- There is written text and numbered signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 82cm.
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Bedroom Features
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- There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
- The following is available in this bedroom: a chair without armrests, a height adjustable bed and bedside plug sockets.
- There is a push button emergency alarm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- This bedroom does not have an adjoining room.
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Ensuite Access
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- There is step-free level access into the ensuite.
- The ensuite door opens outwards and has a high visual contrast.
- The width of the door opening to the ensuite is 80cm.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
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Ensuite Dimensions and Features
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- The dimensions of the ensuite are 178cm (width) x 204cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 73cm (from the side of the toilet pan).
- There is a push button flush on the wall above the cistern.
- There is no horizontal grab rail for the toilet.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 100cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 69cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 92cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The ensuite has a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- The ensuite has a wheel-in shower.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- The shower seat is 50cm from the floor.
- There are dropdown rails for the shower.
- The shower dropdown rails have a high visual contrast.
- There is a pull cord emergency alarm for the shower within 10cm from the floor.
Bathroom with Adaptations (A Bay)
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Location and Access
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- The bathroom surveyed is located within A Bay.
- The most accessible route to the bathroom has step-free level access and doors permanently held open.
- There is step-free level access into the bathroom.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 80cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
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Dimensions and Features
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- The dimensions of the bathroom are 280cm (width) x 180cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 145cm (from the side of the toilet pan).
- There is a push button flush on the wall above the cistern.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 109cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 69cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 94cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 134cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The bathroom has a sanitary bin and a pedal bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- The bathroom has a wheel-in shower.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- The shower seat is 48cm from the floor.
- There are dropdown rails for the shower.
- The shower dropdown rails have a high visual contrast.
- There is a pull cord emergency alarm for the shower within 10cm from the floor.
Toilet with Adaptations (Embley Ward - No Lateral Transfer)
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Location and Access
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- The toilet surveyed is located next to the nurses station.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 82cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 130cm (width) x 158cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not a lateral transfer space next to the toilet.
- There is a push button flush on the wall above the cistern.
- There is a horizontal grab rail on the right as you face the toilet.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the right as you face the toilet.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the left as you face the toilet.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 109cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 80cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 124cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 134cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
