Access Guide
Getting To The Hospital (Royal Hampshire County Hospital)
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By Road
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- The Royal Hampshire County Hospital is located on Romsey Road which is approximately a mile from Winchester City Centre.
- There are a number of car parks on the hospital site. Patient parking is available in the following areas: •Butterfield Wing - Level 5 and 6 of the multi-storey car park. •Brinton Wing - Level 5 and 6 of the multi-storey car park. •Nightingale Wing - Queens Road (pay and display) or Level 5 and 6 of the multi-storey car park. •Burrell Wing - Maternity (pay and display) or Queens Road car park (pay and display) •Maternity - Maternity (pay and display) or Queens Road car park (pay and display) •Outpatients/ENT - Level 5 and 6 of the multi-storey car park. Due to high demand for parking on site, if you have a planned appointment or scheduled visiting time at the Hospital, we strongly recommend using park and ride. Blue Badge holders park for free (accept in the multi-storey car park). Please ensure you display your Blue Badge. Free parking is also available for the following patients and visitors at all three of our hospitals: •Patients attending for chemotherapy. •Patients/visitors attending every day after one week of attendance. •Outpatients who have been attending for more than two weeks and continue to attend at least twice a week with the same illness or condition. •Visitors to patients being cared for in the Intensive Care Unit or the neonatal unit. •Visitors to inpatients whose stay in hospital has been more than one week, providing they are visiting every day. •Visitors to inpatients whose stay in hospital has been more than two weeks, providing they are visiting at least twice per week. •Carers staying overnight with children who are inpatients. •Relatives or carers of patients who are receiving end of life care. If you think you are eligible for free parking, please inform the nurse in charge of the patient’s care.
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By Bus
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- The main bus station is situated opposite the Guildhall on the Broadway. You may also catch a bus from City Road/Rail station. You can also catch a Park and Ride bus which operates 6 days a week. There is no parking on Sundays. There are 780 spaces at Barfield and St Catherine’s, junction 10 and a further 864 spaces at South Winchester, junction 11. The Park and Ride bus route from Barfield and St Catherine’s stops at The Castle (Hampshire County Council’s headquarters), and then along Romsey Road to the hospital. Visitors who park in the South Winchester Park and Ride can take the bus back along the same route, stopping at the hospital and beyond to Barfield and St Catherine's.
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By Train
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- The nearest train station is Winchester which is 0.7 miles away.
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Useful Links
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- Please see the link below for up to date Stage Coach bus time tables.
- To view the web page described above click here (opens in new tab).
- Please see the link below for more information about Park and Ride services.
- To view the web page described above click here (opens in new tab).
- Please see the link below for up to date National Rail train time tables.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance (Royal Hampshire County Hospital)
- To see the hospital map please click here (opens new tab).
- There is not a Patient Advice and Liaison Service (PALS) at the hospital.
- There are not volunteers available for help and assistance at the hospital.
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and Makaton on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs.
- To obtain mobility aids please contact staff at the main hospital reception.
Hospital Parking (Butterfield Wing - Level C Entrance - Blue Badge Bays Only)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located at the front of the Royal Hampshire County Hospital off Romsey Road.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 227cm x 467cm (7ft 5in x 15ft 4in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are not parking charges for the hospital car park.
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 14m (15yd 11in) from the Butterfield Wing - Level C entrance.
Hospital Parking (Visitors Multi-Storey Car Park - Level 6)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located at the rear of the Royal Hampshire County Hospital off Burma Road.
- The car park type is open air/surface.
- The car park does have a height restriction barrier.
- The maximum height is 250cm (8ft 2in).
- The car park does have a barrier control system.
- The car park surface is tarmac.
- There is not a/are not Blue Badge parking bay(s) available.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the payment machines in the car park and at the payment machines in the hospital building.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located inside the hospital building and at the front of the car park.
- There is not a payment machine at a convenient height for wheelchair users.
- There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is not clearly visible from the car park.
- The route from the car park to the hospital entrance is clearly signposted.
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Comments
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- There are 3 parent and child parking bays located at the front of the car park as shown in photograph 7.
Hospital Parking (Visitors Multi-Storey Car Park - Level 5)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located at the rear of the Royal Hampshire County Hospital off Burma Road.
- The car park type is multi storey.
- The car park does have a height restriction barrier.
- The maximum height is 210cm (6ft 11in).
- The car park does have a barrier control system.
- The car park surface is concrete.
- There is not a/are not Blue Badge parking bay(s) available.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the payment machines in the car park and at the payment machines in the hospital building.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located inside the hospital building and at the front of the car park.
- There is not a payment machine at a convenient height for wheelchair users.
- There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is not clearly visible from the car park.
- The route from the car park to the hospital entrance is clearly signposted.
Getting To (Nick Jonas Day Ward)
- The Nick Jonas Ward is/are located on level C of the Butterfield Wing.
- Access to the Nick Jonas Ward is via the Butterfield Wing - level C entrance.
- Enter via the Butterfield Wing - level C entrance and go straight on through two sets of double doors.
Take the first left turning and the Nick Jonas Ward will be straight ahead. - There is ramped/sloped access to the Nick Jonas Ward.
- The Nick Jonas Ward is approximately 27m from the Butterfield Wing - level C entrance.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Outside Access (Butterfield Wing - Level C)
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Entrance Details
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- This information is for the entrance located at the front of the Royal Hampshire County Hospital.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 95cm (3ft 1in).
- There is a door release button when exiting.
- The height of the door release button is 71cm (2ft 4in).
- Standard manual wheelchairs are available for people to borrow at this entrance.
- The main door(s) open(s) automatically (away from you).
- The door(s) is/are double width.
- The width of the door opening is 165cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
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Ramp/Slope Details
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- The ramp/slope is located beyond the entrance.
- The ramp/slope gradient is slight.
Level Change (Nick Jonas Day Ward - Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located on approach to the Nick Jonas Day Ward.
- The ramp/slope is slight.
- The lighting levels at the ramp/slope are moderate to good.
Department / Service (Nick Jonas Day Ward)
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Department / Service Access
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- The Nick Jonas Day Ward is located on level C of the Butterfield Wing.
- There is a/are door(s) leading into the department/service.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 156cm.
- There is a hand sanitiser.
- The height of the hand sanitiser is 122cm (4ft).
- There is not a door release button when exiting.
- There is level access throughout the department/service.
- There is clear signage on the department/service.
- The type of flooring is vinyl/laminate.
- There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
- The department/service does not play background music.
- The lighting levels are good.
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Department / Service Facilities
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- This department/service has; a main reception, a waiting room/area, consultation rooms, a treatment room and accessible toilet facilities for everyone.
- There are 7 consultation/treatment rooms in this department/service.
- A hearing assistance system is not available in the department/service.
- A mobile hoist is not available on the department/service.
- There are accessible toilet facilities within the department/service.
- There are not standard toilet facilities within this department/service.
- Standard toilet facilities are located on level C of the Butterfield Wing.
Reception (Main Reception)
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Reception
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- The reception point is located along the Nick Jonas Ward corridor, before the treatment bay.
- The reception point is approximately 22m (24yd 2in) from the Nick Jonas Ward entrance.
- Clear signage for the reception area/desk is not visible from the entrance.
- There is step free access to the reception point.
- There is not a clear unobstructed route to the reception point.
- There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is high (110cm+).
- There is sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- The counter is staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is not sufficient space for a wheelchair user to use the waiting area.
- There are seats with armrests on both sides.
- No tables are permanently fixed.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are available.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
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Comments
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- There are disposal bins blocking the access to the lowered section of the reception desk.
Consultation / Treatment Room (Consultation Room)
- There is / are 7 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Room 4.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are easy to open.
- The width of the door opening is 79cm (2ft 7in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is not available.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are no chairs with armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Consultation / Treatment Room (Acute Oncology Service)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Acute Oncology Service.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are permanently held open.
- The width of the door opening is 81cm (2ft 8in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is not available.
- There is a chair.
- No chairs are permanently fixed.
- Some chairs are height adjustable.
- All chairs have armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are moderate to good.
Consultation / Treatment Room (Line Care Room)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Line Care Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are permanently held open.
- The width of the door opening is 78cm (2ft 7in).
- The type of flooring is vinyl/laminate.
- There is not room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- Some chairs are height adjustable.
- All chairs have armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Consultation / Treatment Room (Treatment Bay)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Treatment Bay.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are permanently held open.
- The width of the door opening is 79cm (2ft 7in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- All chairs have armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room does have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Day Room / Lounge Area (Quiet Room)
- There is a day room/lounge area.
- The day room/lounge area is approximately 18m from the Nick Jonas Ward entrance.
- There is level access into the day room/lounge area.
- The day room/lounge area is always open.
- There is a/are door(s) into the day room/lounge area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are permanently held open.
- The width of the door opening is 77cm (2ft 6in).
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to manoeuvre.
- There are seats with armrests on both sides.
- No chairs are permanently fixed.
- No tables are permanently fixed.
- The distance between the floor and the lowest table is 43cm (1ft 5in).
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- There is not a television.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Toilet with Adaptations (Transfer Both Sides)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located along the Nick Jonas Ward corridor, before the reception area.
- This accessible toilet is approximately 21m from the Nick Jonas Ward entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 87cm (2ft 10in).
- The contrast between the internal door and wall is high.
- The door does not have a horizontal grab rail.
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Toilet Features
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- The dimensions of the accessible toilet are 175cm x 220cm (5ft 9in x 7ft 3in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space on the left is 65cm.
- The lateral transfer space on the right is 74cm.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There are dropdown rails on both sides of the toilet.
- The contrast between the dropdown rail(s) and wall is low.
- There is not a/are not wall-mounted grab rail(s) available.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are pedal bin disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a wall which acts as a backrest.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 80cm (2ft 7in).
- The contrast between the toilet roll holder and the wall is low.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 80cm (2ft 7in).
- There are no vertical wall-mounted grab rails at the wash basin.
- The wash basin tap type is lever.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 130cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 141cm (4ft 8in).
- The contrast between the towel dispenser and the wall is medium.
- There is not a hand dryer.
Location of Toilet/Changing Facilities
- Accessible toilet facilities are located on level C of the Butterfield Wing, level B of the Nightingale Wing, and level C of the Burrell Wing.
- Female and male standard toilet facilities are located on level C of the Butterfield Wing and level B of the Nightingale Wing.
- Parent and baby changing facilities are located in the accessible toilets in the Nightingale Wing and Burrell Wing, and in the standard toilets in the Nightingale Wing.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Royal Hampshire County Hospital link (new tab) - click here.