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Older Person's Rapid Assessment Unit

Royal Hampshire County Hospital, Romsey Road, Winchester, Hampshire, SO22 5DG

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Access Guide

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Getting To The Hospital (Royal Hampshire County Hospital)

  • By Road View
    • The Royal Hampshire County Hospital is located on Romsey Road which is approximately a mile from Winchester City Centre.
    • There are a number of car parks on the hospital site. Patient parking is available in the following areas: •Butterfield Wing - Level 5 and 6 of the multi-storey car park. •Brinton Wing - Level 5 and 6 of the multi-storey car park. •Nightingale Wing - Queens Road (pay and display) or Level 5 and 6 of the multi-storey car park. •Burrell Wing - Maternity (pay and display) or Queens Road car park (pay and display) •Maternity - Maternity (pay and display) or Queens Road car park (pay and display) •Outpatients/ENT - Level 5 and 6 of the multi-storey car park. Due to high demand for parking on site, if you have a planned appointment or scheduled visiting time at the Hospital, we strongly recommend using park and ride. Blue Badge holders park for free (accept in the multi-storey car park). Please ensure you display your Blue Badge. Free parking is also available for the following patients and visitors at all three of our hospitals: •Patients attending for chemotherapy. •Patients/visitors attending every day after one week of attendance. •Outpatients who have been attending for more than two weeks and continue to attend at least twice a week with the same illness or condition. •Visitors to patients being cared for in the Intensive Care Unit or the neonatal unit. •Visitors to inpatients whose stay in hospital has been more than one week, providing they are visiting every day. •Visitors to inpatients whose stay in hospital has been more than two weeks, providing they are visiting at least twice per week. •Carers staying overnight with children who are inpatients. •Relatives or carers of patients who are receiving end of life care. If you think you are eligible for free parking, please inform the nurse in charge of the patient’s care.
  • By Bus View
    • The main bus station is situated opposite the Guildhall on the Broadway. You may also catch a bus from City Road/Rail station. You can also catch a Park and Ride bus which operates 6 days a week. There is no parking on Sundays. There are 780 spaces at Barfield and St Catherine’s, junction 10 and a further 864 spaces at South Winchester, junction 11. The Park and Ride bus route from Barfield and St Catherine’s stops at The Castle (Hampshire County Council’s headquarters), and then along Romsey Road to the hospital. Visitors who park in the South Winchester Park and Ride can take the bus back along the same route, stopping at the hospital and beyond to Barfield and St Catherine's.
  • By Train View
    • The nearest train station is Winchester which is 0.7 miles away.
  • Useful Links View

Getting Help and Assistance (Royal Hampshire County Hospital)

  • To see the hospital map please click here (opens new tab).
  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • There are not volunteers available for help and assistance at the hospital.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and Makaton on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact staff at the main hospital reception.

Hospital Parking (Visitors Multi-Storey Car Park - Level 6)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located at the rear of the Royal Hampshire County Hospital off Burma Road.
    • The car park type is open air/surface.
    • The car park does have a height restriction barrier.
    • The maximum height is 250cm (8ft 2in).
    • The car park does have a barrier control system.
    • The car park surface is tarmac.
    • There is not a/are not Blue Badge parking bay(s) available.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park and at the payment machines in the hospital building.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located inside the hospital building and at the front of the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is clearly signposted.
  • Comments View
    • There are 3 parent and child parking bays located at the front of the car park as shown in photograph 7.

Hospital Parking (Visitors Car Park - Queens Road)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located to the right hand side of the Royal Hampshire County Hospital off Queen's Road.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac and block paving.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 280cm x 540cm (9ft 2in x 17ft 9in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located close to the Blue Badge parking bays.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 22m (24yd 2in) from the Nightingale Wing and Burrell Wing - Level C entrance.

Hospital Parking (Butterfield Wing - Level C Entrance - Blue Badge Bays Only)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located at the front of the Royal Hampshire County Hospital off Romsey Road.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 227cm x 467cm (7ft 5in x 15ft 4in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are not parking charges for the hospital car park.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 14m (15yd 11in) from the Butterfield Wing - Level C entrance.

Outside Access (The Mount Ward Entrance)

  • Entrance Details View
    • This information is for the entrance located to the left of the Brinton Wing - Level B entrance.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 136cm (4ft 6in).
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 125cm (4ft 1in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 160cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 78cm.
  • Ramp/Slope Details View
    • The ramp/slope is located immediately before the first set of doors.
    • The ramp/slope gradient is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides going up the ramp.
    • The ramp/slope does not bypass the step(s).

Opening Times (Older Person's Rapid Assessment Unit)

  • Access is by appointment only.

Department / Service (Older Person's Rapid Assessment Unit)

  • Department / Service Access View
    • Older Person's Rapid Assessment Unit is located within the Mount Ward.
    • There is level access throughout the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does not play background music.
    • The lighting levels are good.
  • Department / Service Facilities View
    • This department/service has; a sub waiting area and consultation rooms.
    • There are 3 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is not available on the department/service.
    • There are accessible toilet facilities within the department/service.
    • There are not standard toilet facilities within this department/service.
    • Standard toilet facilities are located on level C of the Butterfield Wing.

Waiting Room / Area (Sub Waiting Area)

  • There is a waiting room / area.
  • The waiting room / area is approximately 8m from the Mount Ward entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is not a space for a wheelchair user to wait within the seating area.
  • All chairs are permanently fixed.
  • All chairs have armrests.
  • There is ample room for a wheelchair user to manoeuvre.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is not space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

Consultation / Treatment Room (Consulting Room)

  • There is / are 3 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Consulting Room 1.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 79cm (2ft 7in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • All chairs have armrests available.
  • All tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.
  • Comments View
    • There are 2 additional similar consultation rooms; however, Consulting Room 3 doesn't have a bed.

Accessible Toilet(s) (Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located along the Older Person’s Rapid Assessment Unit corridor.
    • This accessible toilet is approximately 9m from the Mount Ward entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is written text signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens inwards.
    • The door is easy to open.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 86cm (2ft 10in).
    • The contrast between the internal door and wall is good.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 218cm x 190cm (7ft 2in x 6ft 3in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 161cm.
    • The transfer space is obstructed by a waste disposal bin and storage items.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is poor.
    • There is not a/are not wall-mounted grab rail(s) available.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are nappy/incontinence items bin, general waste (with lid) and pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is a shelf within the accessible toilet.
    • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 90cm.
    • The shelf is located where it is reachable.
    • The toilet has a wall which acts as a backrest.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 83cm (2ft 9in).
    • The contrast between the toilet roll holder and the wall is poor.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 76cm (2ft 6in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 92cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 129cm (4ft 3in).
    • The contrast between the towel dispenser and the wall is fair.
    • There is not a hand dryer.
  • Comments View
    • The bin will obstruct a wheelchair user's access to the shelf, but can be moved.

Location of Toilet/Changing Facilities

  • Accessible toilet facilities are located on level C of the Butterfield Wing, level B of the Nightingale Wing, and level C of the Burrell Wing.
  • Female and male standard toilet facilities are located on level C of the Butterfield Wing and level B of the Nightingale Wing.
  • Parent and baby changing facilities are located in the accessible toilets in the Nightingale Wing and Burrell Wing, and in the standard toilets in the Nightingale Wing.

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