You are on Getting To (Westgate Building - Orthopaedic Outpatients Department). Skip to the next section.

Getting To (Westgate Building - Orthopaedic Outpatients Department)

• The most accessible route from the Westgate Building car park has a slight ramp or slope and bollards.
• Access to the Orthopaedic Outpatients Department is via the Westgate Building entrance.
• There is not a drop-off point at this entrance.
• Westgate Building - Orthopaedic Outpatients Department is located at the rear of the hospital off Queens Road.
• View more information on getting to and around the hospital (opens new tab).

You are on Parking (Westgate Building Car Park). Skip to the next section.

Parking (Westgate Building Car Park)

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• Car Park View
  • The car park is located off Queens Road.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are no designated Blue Badge parking bays available.
• Charges and Restrictions View
  • This car park is for visitors and Blue Badge holders only.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Clearly presented parking signs are available.
  • Payment machines are located at the front of the car park.
  • There is a payment machine with controls at a suitable height for a wheelchair user.
  • There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
  • View information on parking policies/charges (opens new tab).
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance (Westgate Building Entrance). Skip to the next section.

Entrance (Westgate Building Entrance)

• This entrance is located at the front of the Westgate Building.
• The approach to the entrance has bollards.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a very easy slope at the entrance.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 145cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is a second set of double automatic doors.
• The second set of doors open by sliding.
• The push pad for the automatic doors is at a height of 90cm.
• The width of the opening is 145cm.
• The second set of doors have a high visual contrast.
• There is a push pad or push button to exit at a height of 87cm.
• There is step-free level access as you enter.

You are on Department / Service (Westgate Building - Orthopaedic Outpatients Department). Skip to the next section.

Department / Service (Westgate Building - Orthopaedic Outpatients Department)

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• Location and Access View
  • The Orthopaedic Outpatients Department is located within the Westgate Building.
  • There is step-free level access into this area.
• Getting Around View
  • There is step-free level access throughout.
  • Access throughout may include automatic doors.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • There is no (or very little) background noise in this area.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • Lighting levels vary due to the size of the space.
• Facilities and Services View
  • There are 10+ consultation/medical rooms available.
  • There is not a hearing assistance system.
  • The hoist is mobile.
  • The following facilities are available for patients: toilets with adaptations, a standard toilet and a changing places facility.

You are on Toilet and Changing Facilities (Westgate Building - Orthopaedic Outpatients Department). Skip to the next section.

Toilet and Changing Facilities (Westgate Building - Orthopaedic Outpatients Department)

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• Toilet Facilities View
  • There are 4 toilets with adaptations.
  • Toilets with adaptations are located in the reception area, along the OPD corridor and opposite the fractures subwait area.
  • The transfer space varies between left, right and no transfer space in the toilets with adaptations.
• Changing Places and Changing Facilities View
  • The Changing Places toilet facilities are located to the left from the Westgate Building entrance.
  • Parent and baby changing facilities are located to the right from the Westgate Building entrance.

You are on Reception (Orthopaedic Outpatients Department Reception). Skip to the next section.

Reception (Orthopaedic Outpatients Department Reception)

• The reception is located ahead from the Westgate Building entrance.
• The distance from the Westgate Building entrance is 2m.
• There is step-free level access to reception.
• The height of the reception desk is 101cm.
• There is a lowered section at the desk.
• The height of the lowered section is 76cm.
• The reception has glazed screens.
• There is not a hearing assistance system.
• The height of the touchscreen display ranges from 100cm to 127cm from the floor.
• There is no (or very little) background noise in this area.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs without armrests, sofas and bariatric chairs with armrests.
• Furniture available in this area includes: coffee tables.
• Some seating is fixed.

You are on Seating Area (OPD Subwait). Skip to the next section.

Seating Area (OPD Subwait)

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• Location and Access View
  • The OPD subwait is located to the left from the Westgate Building entrance.
  • The most accessible route has step-free level access and automatic doors.
  • There is step-free level access into this area.
  • The width of the opening is 220cm.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs with armrests, sofas and bariatric chairs with armrests.
  • There is no (or very little) background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Seating Area (Large Consult Subwait). Skip to the next section.

Seating Area (Large Consult Subwait)

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• Location and Access View
  • The large consult subwait is located to the left from the Westgate Building entrance.
  • The most accessible route has step-free level access and automatic doors.
  • There is step-free level access into this area.
  • The width of the opening is 123cm.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The flooring is shiny.
  • Seating available in this area includes: chairs without armrests, sofas and bariatric chairs with armrests.
  • Furniture available in this area includes: coffee tables.
  • Some chairs are fixed.
  • The surface height of the tables is not suitable for wheelchair users.
  • There is no (or very little) background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Seating Area (Fractures Subwait). Skip to the next section.

Seating Area (Fractures Subwait)

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• Location and Access View
  • The fractures subwait is located to the right from the Westgate Building entrance.
  • The most accessible route has step-free level access and automatic doors.
  • There is step-free level access into this area.
  • The width of the opening is 149cm.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The flooring is shiny.
  • Seating available in this area includes: chairs without armrests, sofas and bariatric chairs with armrests.
  • Furniture available in this area includes: coffee tables.
  • Some chairs are fixed.
  • The surface height of the tables is not suitable for wheelchair users.
  • There is no (or very little) background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Consultation / Medical Room (Fracture Bays). Skip to the next section.

Consultation / Medical Room (Fracture Bays)

• There are 4 consultation/medical rooms available.
• The room surveyed was; Fracture Bay 1.
• The room is located to the right from the Westgate Building entrance.
• The most accessible route to the room has step-free level access and automatic doors.
• There is written text and numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 82cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 180cm.
• Seating available in the room includes: chairs with armrests.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Seating Area (Plaster Room Waiting Area). Skip to the next section.

Seating Area (Plaster Room Waiting Area)

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• Location and Access View
  • The plaster room waiting area is located at the rear of the Westgate Building.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The flooring is shiny.
  • Seating available in this area includes: chairs without armrests.
  • There is no (or very little) background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Consultation / Medical Room (Plaster Room). Skip to the next section.

Consultation / Medical Room (Plaster Room)

• There is 1 consultation/medical room available.
• The room surveyed was; Plaster Room.
• The room is located at the rear of the Westgate Building.
• The most accessible route to the room has step-free level access and automatic doors.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door has a locked extension leaf.
• The locked extension leaf can be opened on request.
• The door is permanently held open.
• The width of the opening is 82cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 170cm.
• Seating available in the room includes: chairs with armrests.
• Furniture available in the room includes: desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.

You are on Consultation / Medical Room (Consult Rooms). Skip to the next section.

Consultation / Medical Room (Consult Rooms)

• There are 7 consultation/medical rooms available.
• The room surveyed was; Consult Room 1.
• The room is located to the left from the Westgate Building entrance.
• The most accessible route to the room has step-free level access and automatic doors.
• There is written text and numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 82cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 170cm.
• Seating available in the room includes: chairs with armrests.
• Furniture available in the room includes: desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Consultation / Medical Room (Treatment Room). Skip to the next section.

Consultation / Medical Room (Treatment Room)

• There is 1 consultation/medical room available.
• The room surveyed was; Treatment Room.
• The room is located to the left from the Westgate Building entrance.
• The most accessible route to the room has step-free level access and automatic doors.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door has a locked extension leaf.
• The locked extension leaf can be opened on request.
• The door opens inwards.
• The width of the opening is 82cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 170cm.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.

You are on Imaging Room (X-Ray). Skip to the next section.

Imaging Room (X-Ray)

• The room surveyed was; X-Ray.
• The room is located to the left from the Westgate Building entrance.
• The most accessible route to the room has step-free level access and automatic doors.

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• Changing Room View
  • There is step-free level access into the changing room.
  • The door opens inwards and has a high visual contrast.
  • The width of the opening is 82cm.
  • Internally the door has a high visual contrast.
  • There is a lever twist lock.
  • The dimensions of the changing room are 196cm (width) x 200cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There are no wall mounted grab rails.
  • There is a chair available.
  • The seat/chair is 49cm from the floor.
  • There is no assistance bell.
  • There is a push button emergency alarm.
  • There is a full length mirror.
  • There are no coat hooks.
  • The walls and floor have a medium visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
• Imaging Room View
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 82cm.
  • There is an entrance from the main corridor to the X-ray room.
  • The door is single with a locked leaf extension.
  • The door opens inwards.
  • The width of the opening is 78cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is wall mounted and height adjustable.
  • The length of the treatment table is 240cm.
  • Seating available in the room includes: chairs without armrests.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • Lighting levels are adjustable.

You are on Changing Places (Transfer Both Sides). Skip to the next section.

Changing Places (Transfer Both Sides)

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• Location and Access View
  • The Changing Places facility surveyed is located to the left from the Westgate Building entrance.
  • The Changing Places toilet is in addition to other toilet facilities.
  • The distance from the Westgate Building entrance is 2m.
  • The most accessible route to the Changing Places facility has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 83cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door.
  • The dimensions of the facility are 380cm (width) x 275cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
• Toilet Details View
  • There is lateral transfer space on both sides of the toilet, however they are obstructed.
  • The transfer space on the right as you face the toilet is 60cm.
  • The transfer space on the left as you face the toilet is 260cm.
  • There is a push button flush on the wall above the cistern.
  • There is no horizontal grab rail for the toilet.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a medium visual contrast.
  • There are dropdown rails on both sides of the toilet.
  • The dropdown rails have a medium visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder, which cannot be reached from the toilet seat.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 90cm from the floor.
• Changing Bench and Hoist Details View
  • The changing bench is wall mounted and height adjustable.
  • The length of the changing bench is 210cm.
  • The facility hoist is powered overhead and accesses all areas.
• Shower Details View
  • There is an adjustable shower head which can also be detached.
  • The shower controls are twist turn mixer.
  • There is no shower seat.
• Other Facilities View
  • There is a height adjustable wash basin.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a medium visual contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 95cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 90cm from the floor.
  • A wide paper roll dispenser is available.
  • The height of the wide paper roll dispenser is 89cm .
  • There is not a hand dryer.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a full length mirror.
  • There is a shelf, however there is an obstruction in front of it.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The facility has a sanitary bin and a pedal bin.
  • There are multiple coat hooks.
  • The coat hooks are 103cm and 138cm from the floor.
  • A privacy screen is available.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Toilet with Adaptations (Reception - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Reception - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the left from the Westgate Building entrance.
  • The distance from the Westgate Building entrance is 4m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 82cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 186cm (width) x 210cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 112cm (from the side of the toilet pan).
  • There is a push button flush on the wall above the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a medium visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a medium visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a medium visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 95cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 69cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a medium visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 90cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 135cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a full length mirror.
  • There is an unobstructed shelf.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a sanitary bin and a pedal bin.
  • There are multiple coat hooks.
  • The coat hooks are 111cm and 146cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Toilet with Adaptations (OPD - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (OPD - Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the left from the Westgate Building entrance.
  • The distance from the Westgate Building entrance is 8m.
  • The most accessible route to the toilet has step-free level access and automatic doors.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 82cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 187cm (width) x 210cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 120cm (from the side of the toilet pan).
  • There is a push button flush on the wall above the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a medium visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a medium visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a medium visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 95cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 69cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a medium visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 90cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 132cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a full length mirror.
  • There is an unobstructed shelf.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a sanitary bin and a pedal bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Parent and Baby Room / Feeding Room (Baby Change and Feeding Room). Skip to the next section.

Parent and Baby Room / Feeding Room (Baby Change and Feeding Room)

• The room surveyed is located to the right from the Westgate Building entrance.
• The distance from the Westgate Building entrance is 5m.
• The most accessible route to the room has step-free level access.
• There is step-free level access into the room.
• There is pictorial and written text signage on or near the door.
• The door opens inwards and has a high visual contrast.
• The width of the door opening is 80cm.
• Internally the door has a high visual contrast.
• The height of the baby change facility when in use is 96cm.
• There is a toilet, a wash basin, a paper towel dispenser, an emergency alarm and a mirror in the room.
• The wash basin has a lever mixer tap.
• The room has a pedal bin and a clinical waste bin.
• The walls and floor have a high visual contrast.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.