Access Guide
Branch Information
- For contact details, opening times, and services available in this branch, please click here to visit the Hamptons Brighton and Hove branch page on their website (opens in a new tab).
- This branch is located in/on a main shopping street/area.
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Help and Assistance
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- There is not a colleague trained in British Sign Language.
- There is not a/are not hearing assistance system(s) available.
Public Transport and Parking
- There is a bus stop within approximately 150m of the branch.
- The nearest train station is Hove.
- The branch does not have its own car park.
- There are no parking facilities available at the branch.
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Public Car Parks
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- Public parking is available within approximately 200m of the branch.
- The public parking facilities located close to the branch include: Norton Road Car Park.
Approach
- The surface of the approach is tarmac.
- The approach surface is uneven in places.
- There is step-free access on the approach.
Outside Access
- This information is for the entrance located at the corner of the shop front.
- There is external signage.
- There is step-free access at this entrance.
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Entrance
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- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with the immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width but one door is locked.
- The door(s) may be difficult to open.
- The width of the door opening is 93cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Inside the Branch
- There is step-free access throughout the branch.
- The type of flooring in the branch is carpet and wood.
- The lighting levels are moderate to good.
- There is a waiting area available in the branch.
- There is sufficient space for a wheelchair user to use the seating area.
- Seating in the branch includes; chairs with no armrests and stools.
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Comments
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- Tables in the waiting area are used for customer interactions.
- The surface height of the tables is 75cm.
Meeting Room
- The meeting room is located to the left from the main entrance .
- The room is clearly visible from the entrance.
- There is not clear signage for the room (on or near the door).
- Colleagues can provide assistance getting to the room.
- The corridor/walkway leading to the room is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- There is step free access into the room.
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Access into the Room
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- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are permanently held open.
- The width of the door opening is 85cm.
- The colour contrast between the external door and wall is poor.
- The colour contrast between the internal door and wall is poor.
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Room Details
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- There is not a hearing assistance system available for the room.
- There is fixed furniture within the room.
- A height adjustable desk is not available.
- The distance between the floor and the underside of the desk is 73cm.
- There is not sufficient space for a wheelchair user to turn within the room.
- There are no chairs with armrests on both sides within the room.
- There are screens, windows, TVs or mirrors in front of or behind the desk which could adversely affect the ability of someone to lip read.
- The desk is not placed in front of a plain background.
- There are no potential trip hazards within the room.
- The colour contrast between the walls and floor is good.
- The lighting levels are moderate to good.
Accessible Toilet(s) (Left Hand Transfer)
- There is an/are accessible toilet(s) for customer use.
- The accessible toilet is within a staff area, please speak to a member of staff if you require the use of this facility.
- This accessible toilet is located at the back of the branch.
- This accessible toilet is approximately 10m from the branch entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
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Features and Dimensions
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- A key is not required for the accessible toilet.
- There is tactile, pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is poor.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 89cm.
- The contrast between the internal door and wall is poor.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is poor.
- The dimensions of the accessible toilet are 145cm x 220cm.
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is poor.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm from floor) when surveyed.
- There is not a flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 163cm from the floor.
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Position of Fixtures
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- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the left.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the walls and floor is good.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is a shelf next to the toilet.
- The shelf is not between 90cm and 100cm.
- The shelf has the minimum dimensions of 12.5cm x 40cm.
- The shelf is not located where it is reachable.
- The toilet has a lid.
- The height of the toilet seat above floor level is 46cm.
- There is a toilet roll holder.
- The toilet seat colour contrast is poor.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm.
- The height of the toilet roll holder is 80cm.
- The contrast between the toilet roll holder and the wall is poor.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm.
- The height of the wash basin is 73cm.
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
- The wash basin tap type is lever.
- There is a mixer tap.
- Taps do not have clear markings to indicate hot and cold settings.
- There is a soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 76cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm.
- The height of the towel dispenser is 150cm.
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm.
- The height of the hand dryer is 117cm.
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Comments
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- The accessible toilet is also the female standard toilet.
- There is a second wash basin in the accessible toilet.
- The height of the wash basin is 82cm.
- Taps are push, with a handheld soap dispenser.
Standard Toilet(s)
- Standard toilet facilities are available.
- The male toilet facilities that were surveyed are located at the rear of the branch.
- The male toilet(s) is/are approximately 10m from the main entrance.
- There is step-free access into the male toilet(s).
- There is tactile and pictorial signage on or near the toilet door.
- There is not a lowered urinal.
- An ambulant toilet with wall-mounted grab rails is not available.
- There is not a lowered wash basin.
- The wash basin(s) tap type is push.
- There is not a flashing fire alarm beacon within the toilets.
- Lighting levels are good.