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Hamptons - Maida Vale

7 Lauderdale Parade, Maida Vale, London, W9 1LU

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Access Guide

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Alternative Services

  • This branch and the business is committed to making the services they offer accessible to all customers.
  • As well as in-person appointments at their office, they can adapt to your needs and requirements by using phone calls, email or video calls – whichever works best for you and your circumstances.
  • If you’d rather see them face-to-face in your own home, they can always accommodate that too.
  • In each branch a portable hearing loop is available on request with 48 hours notice.
  • To find out more or if you have any further questions, please contact your local branch.

Branch Information

  • For contact details, opening times, and services available in this branch, please click here to visit the Maida Vale branch page on their website (opens in a new tab).
  • Help and Assistance View
    • There is not a colleague trained in British Sign Language.
    • The alternative formats documents can be provided in include; large print on request.

Public Transport and Parking

  • There is not a bus stop within approximately 150m of the branch.
  • The nearest train station is Queens Park.
  • The nearest underground tube station is Maida Vale.
  • The branch does not have its own car park.

Approach

  • The surface of the approach is tarmac and block paving.
  • The approach surface is uneven in places.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a slight gradient.

Outside Access

  • There is external signage.
  • There is ramped/sloped access at this entrance.
  • Entrance View
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does/do contrast visually with the immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 90cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located leading to and including the door threshold .
    • The gradient of the ramp/slope is slight.
    • There is not a level landing at the top of the ramp/slope.

Inside the Branch

  • There is step-free access throughout the branch.
  • The type of flooring in the branch is laminate.
  • The lighting levels are good.
  • There is a waiting area available in the branch.
  • There is not sufficient space for a wheelchair user to use the seating area.
  • Seating in the branch includes; armchairs.
  • Comments View
    • There is a table where customer interactions take place. The table height is 45cm.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) for customer use.
  • The nearest accessible toilet(s) is/are located Paddington Station, Platform 12, Praed Street W2 1HB.

Standard Toilet(s)

  • Standard toilet facilities are not available.