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Hamptons - Newland Park

Gorelands Lane, Chalfont St Peter, Chalfont Saint Giles , Buckinghamshire, HP8 4AD

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Access Guide

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Generic (Alternative Services)

  • This branch and the business is committed to making the services they offer accessible to all customers. As well as in-person appointments at their office, they can adapt to your needs and requirements by using phone calls, email or video calls – whichever works best for you and your circumstances. If you’d rather see them face-to-face in your own home, they can always accommodate that too. In each branch a portable hearing loop is available on request with 48 hours notice. To find out more or if you have any further questions, please contact your local branch.

Branch Information

  • For contact details, opening times, and services available in this branch, please click here to visit the Newland Park branch page on their website (opens in a new tab).

Public Transport and Parking

  • There is not a bus stop within approximately 150m of the branch.
  • The nearest train station is Chorley Wood.
  • The branch has its own car park.
  • Branch Car Park View
    • The car park is located to the rear of the branch.
    • The car park type is open air/surface.
    • Parking is free for all users.
    • Clearly marked/signposted parent and child parking bays are not available.
    • The car park surface is tarmac.
    • The route from the car park to the entrance may not be accessible to a wheelchair user.

Approach (From Car Park to Entrance)

  • The surface of the approach is tarmac and block paving.
  • The approach surface is uneven in places.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a slight gradient and has no handrails.
    • The ramp/slope does not bypass the step(s).
  • Step(s) View
    • There is/are 2 unmarked step(s), with no handrails.
    • The height of the step(s) is/are not between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 14cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • Comments View
    • There is a doorway in the car park leading to the approach from the car park. This door is 100cm wide and is open during business hours.

Outside Access

  • This information is for the entrance located at the front of the building.
  • There is external signage.
  • There is stepped access at this entrance.
  • Entrance View
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does/do contrast visually with the immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult to open.
    • The width of the door opening is 83cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The exit push pad or push button is 110cm from floor level.
    • The door(s) is/are single width.
    • The width of the door opening is 96cm.
  • Step(s) View
    • The step(s) is/are located leading to entrance door.
    • There is/are 5 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The depth of the step(s) is/are between 30cm and 45cm.
    • There is not a/are not handrail(s) at the step(s).

Counter (Reception Desk)

  • The counter is located directly ahead as you enter the Marketing Suite.
  • The counter is approximately 4m from the entrance.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • Counter Features View
    • There are not screens, windows, TVs or mirrors in front of or behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is placed in front of a plain background.
    • The lighting levels at the counter are moderate to good.
    • The height of the counter is 77cm.
    • There is sufficient space to write or sign documents on the counter.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is not a hearing assistance system at the counter.

Marketing Suite Showroom

  • The Marketing Suite is arranged over two levels.
  • The dining and lounge furnishings are displayed on the upper level. The kitchen and bathroom fittings and furnishings are displayed on the lower level.

Inside the Branch

  • There is step-free access throughout the majority of the branch.
  • The type of flooring in the branch is carpet and wood.
  • There is some flooring in the branch which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are moderate to good.
  • There is a waiting area available in the branch.
  • There is not sufficient space for a wheelchair user to use the seating area.
  • Seating in the branch includes; sofas and armchairs.

Interactive Touch Screen Map/Planning Table

  • The interactive table is located directly ahead as you enter the suite.
  • It is 8m from the entrance. The table is 98cm high.
  • There are additional wall mounted interactive screens available in the marketing suite.

Meeting Room

  • The Private Meeting/Consultation room is located directly ahead as you enter the suite.
  • The room is clearly visible from the entrance.
  • There is not clear signage for the room (on or near the door).
  • Colleagues can provide assistance getting to the room.
  • There is step free access into the room.
  • Access into the Room View
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 88cm.
    • The colour contrast between the external door and wall is high.
    • The colour contrast between the internal door and wall is high.
  • Room Details View
    • There is not a hearing assistance system available for the room.
    • There is not fixed furniture within the room.
    • A height adjustable desk is not available.
    • The distance between the floor and the underside of the desk is 87cm.
    • There is not sufficient space for a wheelchair user to turn within the room.
    • There is a/are chair(s) with armrests on both sides within the room.
    • There are not screens, windows, TVs or mirrors in front of or behind the desk which could adversely affect the ability of someone to lip read.
    • There are no potential trip hazards within the room.
    • The colour contrast between the walls and floor is high.
    • The lighting levels are moderate to good.

Level Change (Access to Lower Level Showroom and Toilets)

  • There is a/are step(s) located to the right as you enter the Marketing Suite.
  • The step(s) is/are used to access the lower showroom area and standard toilets.
  • There is/are 7 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The depth of the step(s) is 28cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are moderate to good.

Toilet with Adaptations

  • There is not an/are not accessible toilet(s) for customer use.

Standard Toilet(s) (Lower Showroom)

  • Standard toilet facilities are available.
  • The female and male toilet facilities that were surveyed are located in the lower Marketing Suite area.
  • The female and male toilets are approximately 20m from the entrance.
  • There is stepped access into the female and male toilet(s).
  • There is pictorial signage on or near the toilet door.
  • There is not a lowered urinal in the male toilet(s).
  • The wash basin(s) tap type is sensor.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.