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Hamptons - Oxford

257 Banbury Road, Oxford, Oxfordshire, OX2 7HN

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Access Guide

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Alternative Services

  • This branch and the business is committed to making the services they offer accessible to all customers.
  • As well as in-person appointments at their office, they can adapt to your needs and requirements by using phone calls, email or video calls – whichever works best for you and your circumstances.
  • If you’d rather see them face-to-face in your own home, they can always accommodate that too.
  • In each branch a portable hearing loop is available on request with 48 hours notice.
  • To find out more or if you have any further questions, please contact your local branch.

Branch Information

  • For contact details, opening times, and services available in this branch, please click here to visit the Hamptons Oxford branch page on their website (opens in a new tab).
  • This branch is located in/on a main shopping street/area.
  • Help and Assistance View
    • There is not a colleague trained in British Sign Language.
    • The alternative formats documents can be provided in include; Braille on request, large print on request, different languages on request and audio on request.

Public Transport and Parking

  • There is a bus stop within approximately 150m of the branch.
  • The nearest train station is Oxford Parkway.
  • The branch does not have its own car park.
  • There are no parking facilities available at the branch.
  • On Street Parking View
    • Clearly signed and/or marked on street Blue Badge parking bays are available.
    • The on street Blue Badge parking bay(s) is/are located on Banbury Road.
    • Standard on street parking is available (within approximately 50m of the branch).
  • Public Car Parks View
    • Public parking is available within approximately 200m of the branch.
    • The public parking facilities located close to the branch include: Diamond Place.

Approach (Banbury Road)

  • The surface of the approach is stone/concrete tiles and block paving.
  • The approach surface is uneven in places.
  • There is step-free access on the approach.

Outside Access

  • This information is for the entrance located on Banbury Road.
  • There is external signage.
  • There is step-free access at this entrance.
  • Entrance View
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with the immediate surroundings.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 100cm (3ft 3in).
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 73cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Inside the Branch

  • There is step-free access throughout the branch.
  • The type of flooring in the branch is carpet and laminate.
  • There is some flooring in the branch which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
  • There is a waiting area available in the branch.
  • There is not sufficient space for a wheelchair user to use the seating area.
  • Seating in the branch includes; chairs with armrests.
  • Comments View
    • There is a table used for customer interactions, the surface height of the table is 40cm.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) for customer use.

Standard Toilet(s)

  • Standard toilet facilities are not available.