Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Hamptons - Surbiton

26 Claremont Road, Surbiton, Surrey, KT6 4RD

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Alternative Services

  • This branch and the business is committed to making the services they offer accessible to all customers.
  • As well as in-person appointments at their office, they can adapt to your needs and requirements by using phone calls, email or video calls – whichever works best for you and your circumstances.
  • If you’d rather see them face-to-face in your own home, they can always accommodate that too.
  • In each branch a portable hearing loop is available on request with 48 hours notice.
  • To find out more or if you have any further questions, please contact your local branch.

Branch Information

  • For contact details, opening times, and services available in this branch, please click here to visit the Surbiton branch page on their website (opens in a new tab).
  • This branch is located in/on a main shopping street/area.

Public Transport and Parking

  • There is a bus stop within approximately 150m of the branch.
  • The nearest train station is Surbiton.
  • The branch has its own car park.
  • Branch Car Park View
    • The car park is located to the rear of the branch.
    • The car park type is open air/surface.
    • Parking is free for all users.
    • Parking is free for Blue Badge holders.
    • Information is not provided at the entrance to the car park, to make it clear whether or not free parking is available to Blue Badge holders.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is not a/are not designated Blue Badge parking bay(s) available.
    • Clearly marked/signposted parent and child parking bays are not available.
    • The car park surface is concrete.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • There is a dropped kerb from the car park to the store.
    • The dropped kerb does not have tactile paving.
    • Customers do not have to cross a road between the car park and the branch.
    • The car park does not have a height restriction barrier.
  • On Street Parking View
    • Standard on street parking is available (within approximately 50m of the branch).
  • Public Car Parks View
    • Public parking is available within approximately 200m of the branch.
    • The public parking facilities located close to the branch include: Waitrose Surbiton.

Approach

  • The surface of the approach is stone/concrete tiles/paving slabs.
  • The approach surface is uneven in places.

Outside Access

  • This information is for the entrance located on the corner of the building.
  • There is external signage.
  • There is stepped access at this entrance.
  • Entrance View
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with the immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 82cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Step(s) View
    • The step(s) is/are located in front of the main entrance.
    • There is/are 1 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 12cm.

Inside the Branch

  • There is step-free access throughout the branch.
  • The type of flooring in the branch is carpet and wood.
  • There is some flooring in the branch which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are moderate to good.
  • There is a waiting area available in the branch.
  • There is sufficient space for a wheelchair user to use the seating area.
  • Seating in the branch includes; sofas and chairs with armrests.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) for customer use.

Standard Toilet(s)

  • Standard toilet facilities are not available.