Access Guide
Summary
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Building
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- Services / Facilities within the building include; Business Studios occupied by a variety of organisations.
- Longmead link (new tab) - click here.
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Location of Toilet/Changing Facilities
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- Accessible toilet facilities are located in the stairwell on the ground and first floors.
- Shared standard toilet facilities are located in the stairwell on the ground and first floors.
Getting Here
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By Road
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- Hayes Campus/Coldharbour Lane is located off A4020 Uxbridge Road / A312 The Parkway, which is 4km (2.5 miles) north of M4 Junction 3, or 5km (3 miles) south of A40 following signs for Heathrow/Hayes/Southall/Yeading.
- Staff and Visitor parking is off Coldharbour Lane, along College Way, turning off at Townfield Doctors Surgery. Blue Badge parking is off College Way, turning into Damson Drive.
- For more information on Google directions please click here (opens new tab).
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By Bus
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- There is not a bus stop within 150 metres of the campus.
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By Train
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- The nearest Railway Station is Hayes & Harlington.
- Hayes & Harlington, served by National Rail services out of London Paddington, is 2km (1.5 miles) from the campus.
- For more information on National Rail services please click here (opens new tab).
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By Underground
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- The nearest underground station is Northolt.
- Northolt Underground station, served by the Central Line, is 5km (3 miles) from the campus.
- For more information on Transport for London (TfL) Underground services please click here (opens new tab).
Useful Information
- This support is primarily available for those students with specific needs, learning difficulties and disabilities, including Dyslexia, moderate learning difficulties, Dyspraxia, Dyscalculia and Autistic spectrum disorders.
- To see more information on Learning Support please click here (opens new tab).
- Telephone Number: Uxbridge: 01895 471132; Hayes: 01895 853651.
- Email: [email protected].
- Deaf Support offers a cross College Service in Hayes and Uxbridge to support Deaf and Hard of Hearing Students on mainstream courses. The Centre is staffed by a team of professional and qualified Communication Support Workers (CSW) who can support you on your course and ensure you have full access to the curriculum. They are all fluent in British Sign Language (BSL) and will also provide note taking support. Deaf Support is located in Uxbridge: Room A010, extension x3308; and Hayes: Room L108, extension x3651.
- To see more information on Deaf Support please click here (opens new tab).
- Telephone Number: 01895 853336 (Minicom).
- Email: [email protected].
- Information on how to apply for a course online or by post.
- To see more information on How To Apply please click here (opens new tab).
- Telephone Number: 01895 853333.
- Email: [email protected].
Building Parking
- The building does not have its own dedicated parking.
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Site/Campus Car Parks
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- There is a site/campus car park for staff and visitors within approximately 200m.
- The name of the car park is Blue Badge and Staff.
- The car park is located to the left of Townfield Extension, off Damson Drive.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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Drop Off Point
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- There is not a designated drop off point.
Site/Campus Car Park (Blue Badge and Staff)
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Car Park
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- The car park is located to the left of Townfield Extension.
- The nearest building(s) to this car park is/are Townfield Extension / Business Development Units.
- The car park type is open air/surface.
- The car park surface is tarmac.
- Designated Blue Badge parking bays are available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 7 designated Blue Badge parking bay(s) within this car park.
- The dimensions of the designated parking bay(s) are 250cm x 470cm.
- The Blue Badge parking bays have a marked zone to both sides and rear.
- The marked zone is 130cm wide.
- The dimensions of the designated bays do not vary in size.
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Charges and Restrictions
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- This car park can be used by staff and Blue Badge holders.
- There are no parking charges that apply on the day.
- Signs are not provided to give information on parking charges/restrictions.
- There is not a payment machine at a convenient height for wheelchair users.
- Payment cannot be made by phone.
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Drop Off Point
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- There is not a designated drop off point in this car park.
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Car Park Access
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- There is step free access from this car park.
- Buildings are not clearly signposted from this car park.
- There is not a campus map available within the car park.
- The nearest designated bay is 8m (8yd 2ft) from the entrance to the Business Development Units (photograph 2).
- The nearest designated bay is 20m (21yd 2ft) from the entrance to the Townfield Extension (photograph 6).
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Comments
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- There is an access gate between the car park and the Townfield Extension (photographs 6 and 7).
- The access gate open width is 111cm.
Site/Campus Car Park (Staff and Visitor)
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Car Park
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- The car park is located to the right of The Campus, off College Way.
- The nearest building(s) to this car park is/are Townfield and More Energy Fitness Centre.
- The car park type is open air/surface.
- The car park does have a height restriction barrier.
- The maximum height is 200cm (6ft 7in).
- The car park surface is tarmac.
- Designated Blue Badge parking bays are not available.
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Charges and Restrictions
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- This car park can be used by permit holders.
- There are no parking charges that apply on the day.
- Signs are not provided to give information on parking charges/restrictions.
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Drop Off Point
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- There is not a designated drop off point in this car park.
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Car Park Access
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- There is not step free access from this car park.
- Buildings are not clearly signposted from this car park.
- There is not a campus map available within the car park.
Outside Access
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Entrance
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- This information is for the entrance located to the left of the building.
- This entrance gives access to the ground floor.
- The entrance area/door is not clearly signed.
- There is ramped/sloped or stepped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are heavy.
- The width of the door opening is 80cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are heavy.
- The width of the door opening is 80cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- A key card is required to pass through the security barriers.
- The height of the key card reader is 75cm.
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Ramp/Slope
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- The ramp/slope is located to the right of the entrance.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides of the ramp.
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 2 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The height of the step(s) is/are 16cm.
- The depth of the step(s) is/are between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the right going up the step(s).
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are not easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
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Comments
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- A key card is required to release the second set of doors.
Reception
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Reception
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- The reception point is located ahead from the entrance.
- The reception point is approximately 3m (3yd 10in) from the entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step-free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are no windows, TVs, glazed screens or mirrors at/behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is 121cm.
- There is sufficient space to write or sign documents on the counter.
- There is not a lowered section of the counter.
- The counter is not staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system at the reception point.
- There is no wayfinding signage available at/close to the reception.
- The type of flooring in the reception area is wood.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- There are seats with armrests on both sides.
- There is sufficient space for a wheelchair user to use the waiting area.
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Comments
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- There are bar stools 75cm high.
Getting Around
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Access
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- There is step-free access throughout the building .
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Circulation
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- There are no doors in corridors/walkways which have to be opened manually.
- The type of flooring in corridors/walkways is wood and vinyl.
- There is flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
- Handrails with a rounded or oval profile are not provided in corridors/walkways.
- There is high visual contrast between the walls and floor in all corridors/walkways.
- There are no seats/chairs at regular intervals.
- The lighting levels are good.
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Signage
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- Wayfinding signage is provided.
- The colour, design and typeface of signs is not consistent throughout the building.
- Dementia friendly signage is not provided.
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Safe Place(s)
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- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Audio
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- This venue does not play background music in communal areas.
- There is not a hearing assistance system in the communal areas of the building.
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Comments
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- There is a refuge on the first floor to the rear of the building in a corridor adjoining Longmead (photograph 9).
- The corridor is accessed through a fire door.
- The fire door is only released in the event of a fire alarm.
Other Floors
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Stairs
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- Stairs can be used to access other floors.
- The stairs are located to the right from the entrance and through a door.
- The stairs are approximately 15m from the entrance.
- Signs indicating the location of the stairs are clearly visible from the entrance.
- There are manual, heavy, single doors to enter and exit the stairwell on all floors.
- The floors which are accessible by the stairs are G, 1.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on the left going up.
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are provided on landings.
- The lighting levels at the steps are low to moderate.
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Comments
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- There is a refuge point on the first-floor landing as shown in the photographs.
- There is an additional refuge on the first floor to the rear of the building in a corridor adjoining Longmead.
- The corridor is accessed through a fire door.
- The fire door is only released in the event of a fire alarm.
Lift
- The lift is located to the right from the entrance and through a door.
- Signs indicating the location of the lift are clearly visible from the entrance.
- The lift is approximately 14m (15yd 11in) from the entrance.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The floors which are accessible by this lift are G, 1.
- The weight limit for the lift is 630kg.
- There are manual, heavy, single doors to access the lift lobby on all floors.
- Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The visual contrast between the external lift controls and the control plate is medium.
- The visual contrast between the external lift control plate and the wall is high.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 115cm x 132cm (3ft 9in x 4ft 4in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are low to moderate.
Toilet with Adaptations (Right Hand Transfer Ground Floor)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located to the right from the entrance and through a door.
- This accessible toilet is approximately 13m (14yd 8in) from the entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The visual contrast between the external door and wall is high.
- The door opens outwards.
- The door is light.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 86cm.
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The visual contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 133cm x 215cm (4ft 4in x 7ft 1in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 75cm (2ft 6in).
- The transfer space is obstructed by a female sanitary bin.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat visual contrast is high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 80cm (2ft 7in).
- The contrast between the toilet roll holder and the wall is low.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 77cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 92cm (3ft).
- The contrast between the hand dryer and the wall is high.
Toilet with Adaptations (Right Hand Transfer First Floor - Female)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located opposite the lift.
- This accessible toilet is approximately 3m (3yd 10in) from the lift.
- There is step-free access into the accessible toilet, via lift.
- This is a female toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The visual contrast between the external door and wall is high.
- The door opens outwards.
- The door is light.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 86cm.
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The visual contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 78cm (2ft 7in).
- The transfer space is obstructed by a female sanitary bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat visual contrast is high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 77cm (2ft 6in).
- The contrast between the toilet roll holder and the wall is low.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 83cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 92cm (3ft).
- The contrast between the hand dryer and the wall is high.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The shared toilet is located to the right from the entrance and through a door.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 14m from the entrance.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial and written text signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 89cm.
- The wash basin(s) tap type is push.
- Lighting levels are good.
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Comments
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- There are similar toilets on the first floor.
