Access Guide
Summary
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Building
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- Services / Facilities within the building include; The College Library and Student Computer Suite. Resources include e-books, online databases, journals, course books, photocopiers, scanners, colour printing, and open access study facilities for individual and group study.
- The main entrance to the Learning Resource Centre (LRC) is via the B Block main entrance on the Lower Mall, which is accessed either by the Lower Mall entrance, or from The Mall, which is accessible from G Block (The Academy).
There is stepped access to the Learning Resource Centre (LRC) via the B Block main stairs.
There is level access via a lift to the Learning Resource Centre (LRC) via the B Block Lift on The Mall/Lower Mall.
The Learning Resource Centre (LRC) occupies the second floor of B Block and C Block.
Please see the separate guides for these buildings for further information on accessibility. - B Block link (new tab) - click here.
- C Block link (new tab) - click here.
- The Mall and Lower Mall link (new tab) - click here.
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Location of Toilet/Changing Facilities
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- Accessible toilet facilities are located on the link bridge next to C Block.
- There are no standard toilets in the Learning Resource Centre (LRC).
The nearest standard toilets are on the first floor in B Block.
Useful Information
- This service provides support for Students with specific needs including Learning Difficulties, Miscellaneous Disabilities, Dyslexia, Moderate Learning Difficulties, Dyspraxia, Dyscalculia and Autistic Spectrum Disorders.
- To see more information on Learning Support please click here (opens new tab).
- Telephone Number: Uxbridge: 01895 471132; Hayes: 01895 853651.
- Email: [email protected].
- Deaf Support offers an across college service in Hayes and Uxbridge to support Deaf and Hard of Hearing Students on mainstream courses.
The centre is staffed by a team of professional and qualified Communication Support Workers (CSW) who can support Students to ensure there is full access to the curriculum.
Support Workers are fully trained in British Sign Language (BSL) and will also provide note taking support. Deaf Support is located in Uxbridge: Room A010, extension x3308; and Hayes: Room L108, extension x3651. - To see more information on Deaf Support please click here (opens new tab).
- Telephone Number: 01895 853336 (Minicom).
- Email: [email protected].
- Information on how to apply for a course online or by post.
- To see more information on How To Apply please click here (opens new tab).
- Telephone Number: 01895 853333.
- Email: [email protected].
Opening Times (B Wing)
- Monday 08:30 - 18:00.
- Tuesday 08:30 - 18:00.
- Wednesday 08:30 - 18:00.
- Thursday 08:30 - 18:00.
- Friday 10:00 - 16:00.
- Saturday Closed.
- Sunday Closed.
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Comments
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- Term time only.
Entrance
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Entrance
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- This information is for the entrance located on the second floor in B Block.
- This entrance gives access to the Learning Resource Centre (LRC).
- The entrance area/door is clearly signed.
- This entrance is signed with 'LRC Opening Hours'.
- There is stepped access at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 165cm.
- There are security barriers at this entrance.
- The minimum width between the security barriers is 56cm.
- A key card is required to pass through the security barriers.
- The height of the key card reader is 85cm.
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 15+ step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 18cm.
- The depth of the step(s) is/are not between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- The lighting levels at the step(s) are moderate to good.
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Comments
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- The open single door width is 81cm.
- See Lift (B Block Lift) for level access (via lift) to the Learning Resource Centre (LRC).
- The open single door width is 81cm.
Lift (B Block Lift)
- The lift is located ahead and right from the Lower Mall entrance, or near The Mall exit to the right of the steps to the Lower Mall.
- Signs indicating the location of the lift are not available from the entrance.
- The lift is approximately 19m (20yd 2ft) from the Lower Mall entrance.
- The lift is a standard lift.
- A member of staff needs to be notified for use of the lift.
- The floors which are accessible by this lift are -1 (Lower Mall), 0 (The Mall), 1, 2 (LRC).
- The weight limit for the lift is 630kg.
- Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The visual contrast between the external lift controls and the control plate is low.
- The visual contrast between the external lift control plate and the wall is low.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 110cm x 148cm (3ft 7in x 4ft 10in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are low to moderate.
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Comments
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- A key card is required to access the lift.
- Key card access is allocated by Learning Support.
- The key card reader is 105cm above the floor.
- There is a separate entry and exit if accessing floor 0 (The Mall).
- This lift provides level access to the Learning Resource Centre (LRC) on the second floor.
Reception
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Reception
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- The reception point is located ahead from the entrance, past the security barriers.
- The reception point is approximately 3m (3yd 10in) from the Security Gate.
- The reception area/desk is clearly visible from the entrance.
- There is step-free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are no windows, TVs, glazed screens or mirrors at/behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are moderate to good.
- The height of the reception counter is 80cm.
- There is sufficient space to write or sign documents on the counter.
- There is a lowered section of the counter.
- The height of the lowered section at the counter is 75cm.
- There is sufficient space to write or sign documents on the lowered section of the counter.
- There is a clear knee recess beneath the counter.
- The counter is staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system at the reception point.
- There is no wayfinding signage available at/close to the reception.
- The type of flooring in the reception area is laminate.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The seats do not have armrests.
- There is sufficient space for a wheelchair user to use the waiting area.
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Comments
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- There is level access via a lift to the reception point from the B Block lift.
- Exit the lift to the right, and continue along to the reception point.
- The reception point is 10m (10yd 2ft) from the B Block lift.
- The waiting area/chairs available to the left of the reception desk are shown in photograph 6.
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- There is level access via a lift to the reception point from the B Block lift.
Ramp(s) or Slope(s) (Second Floor LRC Link)
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Ramped/Sloped Level Change 1
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- There is a ramp/slope located on the second floor.
- The ramp/slope is used to access services in the Learning Resource Centre (LRC) in B Block (LRC B Wing) and C Block (LRC C Wing).
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The lighting levels at the ramp/slope are good.
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Comments
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- There is a heavy manual single door with a locked leaf to access C Block (LRC C Wing) and the open door width is 88cm.
- Access to C Block (LRC C Wing) is shown in photographs 1 to 3 and there are heavy manual doors to access B Block (LRC B Wing).
- The doors are double with one door permanently held open and the open door width is 155cm.
- Access to B Block (LRC B Wing) is shown in photographs 4 to 6.
- There is a heavy manual single door with a locked leaf to access C Block (LRC C Wing) and the open door width is 88cm.
Lift (C Block Lift)
- The lift is located to the right after the entrance from the Lower Mall.
- The lift is clearly visible from the entrance.
- The lift is approximately 6m (6yd 1ft) from the entrance.
- The lift is a standard lift.
- A member of staff needs to be notified for use of the lift.
- The floors which are accessible by this lift are G, 1, 2 (LRC).
- The weight limit for the lift is 630kg.
- There are manual, heavy, single doors to access the lift lobby on the second floor.
- Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The visual contrast between the external lift controls and the control plate is low.
- The visual contrast between the external lift control plate and the wall is high.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 108cm x 148cm (3ft 7in x 4ft 10in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is a hearing loop system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are moderate to good.
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Comments
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- A key card is required to access the lift. Key card access is allocated by Learning Support.
- The key card reader is 107cm high.
- A key card is required to access the lift. Key card access is allocated by Learning Support.
Reception (C Wing)
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Reception
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- The reception point is located right out of the C Block lift, through the door, then left.
- The reception point is approximately 15m (16yd 1ft) from the lift.
- Clear signage for the reception area/desk is not visible from the lift.
- There is step-free access to the reception point, via lift.
- There is a clear unobstructed route to the reception point.
- There are no windows, TVs, glazed screens or mirrors at/behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are moderate to good.
- The height of the reception counter is 72cm.
- There is sufficient space to write or sign documents on the counter.
- There is not a lowered section of the counter.
- There is a clear knee recess beneath the counter.
- The counter is staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system at the reception point.
- There is no wayfinding signage available at/close to the reception.
- The type of flooring in the reception area is carpet.
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Reception Waiting Area
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- There is not a waiting area close to the reception point.
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Comments
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- Reception (C Wing) is 60m from the B Block lift.
Library
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Library Circulation
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- There is ramped/sloped access within the library.
- The type of flooring in the library is carpet, vinyl, wood and laminate.
- There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
- There are potential trip hazards within the room.
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Self Service Machines
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- There is not a/are no self service book borrow/return machine(s) available.
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Library Services
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- This library is able to provide material in the following formats: ebook and ejournal.
- Search for, reserve and renew books, and access e-books at the HCUC Library catalogue:http://koha.hcuc.ac.uk.
- There are reading/study desks available.
- The majority of the reading/study desk(s) are 72cm in height.
- There is a height adjustable desk available.
- The seats do not have armrests.
- Laptops are available to borrow from the library.
- For more information about borrowing laptops please click here.
- Auxiliary aids available in this library include: Large Key Keyboards.
- Learners are recommended to install the Microsoft Lens tablet/smartphone app.
Audio headsets are available on request.
For laptop loan, a password is required to access The Learning Centre (LRC) portal, enquire with staff. - The library does not have computers with accessible software.
- All desktop PC's are pre-installed with Microsoft Dictate and Microsoft ReadAloud software.
- A member of staff is available to provide assistance.
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Comments
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- Photographs 1 to 11 show the general layout in B Wing.
- Photographs 12 to 14 show some layout variations in C Wing.
- The height adjustable desk is located in C Wing (photograph 15) and does require manual adjustment.
- Photographs 1 to 11 show the general layout in B Wing.
Toilet with Adaptations (Left Hand Transfer Second Floor / LRC C Wing)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located on the right facing the C Block/LRC C Wing lift (left as you exit the lift).
- This accessible toilet is approximately 2m (2yd 7in) from the lift.
- There is step-free access into the accessible toilet, via lift.
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is not a radar key.
- The key can be obtained from college as part of induction or from Reception.
- There is pictorial signage on or near the toilet door.
- The visual contrast between the external door and wall is high.
- The door opens outwards.
- The door is light.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 88cm.
- The contrast between the internal door and wall is high.
- The door does not have a horizontal grab rail.
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Toilet Features
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- The dimensions of the accessible toilet are 193cm x 220cm (6ft 4in x 7ft 3in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The height of the light switch/pull cord is 95cm from floor level.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 125cm (4ft 1in).
- The transfer space is obstructed by a female sanitary bin and a waste disposal bin.
- There is a flush, however it is not on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is low.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and general waste (with no lid) disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat visual contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 100cm (3ft 3in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 70cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 108cm (3ft 7in).
- The contrast between the hand dryer and the wall is low.
Standard Toilet(s)
- Standard toilet facilities are not available.
- The nearest standard toilet(s) is/are located on the first floor in B Block.
