Access Guide
Summary
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Service
View
- Student Support and Learning Support are located on the left of The Mall after the entrance from G Block (The Academy).
Starbucks Café and the 's.mallshop' stationary counter are located on the right side of the Mall, after the exit to the courtyard on the right.
- Student Support and Learning Support are located on the left of The Mall after the entrance from G Block (The Academy).
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Building
View
- Services / Facilities within the building include; Learning Support and Student Support.
- There is also a Starbucks Café with seating, and the 's.mallshop' stationery counter.
- The Mall is usually accessed from G Block (The Academy).
The Mall is a central thoroughfare with entrances to South Block and The Exchange (Refectory), E Block, A Block, N Block and The Lower Mall.
Outside access to The Mall is via The Lower Mall entrance and requires an allocated key card which is allocated by Learning Support.
There is also access to a Courtyard from The Mall, which is between E Block and B Block. The Lower Mall gives access entrances to C Block and B Block / Learning Resource Centre (LRC). The Lower Mall also accesses the gym, the B Block BB rooms, and the sports hall (subject to access restrictions such as special events in the sports hall). Please see the separate guides for these buildings for further information on accessibility. - G Block (The Academy) link (new tab) - click here.
- South Block / The Exchange link (new tab) - click here.
- E Block link (new tab) - click here.
- A Block link (new tab) - click here.
- N Block link (new tab) - click here.
- B Block link (new tab) - click here.
- C Block link (new tab) - click here.
- Sports Hall link (new tab) - click here.
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Location of Toilet/Changing Facilities
View
- Accessible toilet facilities are located towards the end of The Mall, on the left before N Block and the security/exit barriers .
- Female standard toilet facilities are located on the left just after the G Block (The Academy) entrance, and also towards the end of The Mall, on the left before N Block and the security/exit barriers.
- Male standard toilet facilities are located towards the end of The Mall, on the left before N Block and the security/exit barriers.
Useful Information
- This service provides support for Students with specific needs including Learning Difficulties, Miscellaneous Disabilities, Dyslexia, Moderate Learning Difficulties, Dyspraxia, Dyscalculia and Autistic Spectrum Disorders.
- To see more information on Learning Support please click here (opens new tab).
- Telephone Number: Uxbridge: 01895 471132; Hayes: 01895 853651.
- Email: [email protected].
- Deaf Support offers an across college service in Hayes and Uxbridge to support Deaf and Hard of Hearing Students on mainstream courses.
The centre is staffed by a team of professional and qualified Communication Support Workers (CSW) who can support Students to ensure there is full access to the curriculum.
Support Workers are fully trained in British Sign Language (BSL) and will also provide note taking support. Deaf Support is located in Uxbridge: Room A010, extension x3308; and Hayes: Room L108, extension x3651. - To see more information on Deaf Support please click here (opens new tab).
- Telephone Number: 01895 853336 (Minicom).
- Email: [email protected].
- Information on how to apply for a course online or by post.
- To see more information on How To Apply please click here (opens new tab).
- Telephone Number: 01895 853333.
- Email: [email protected].
Building Parking
- The building does not have its own dedicated parking.
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Site/Campus Car Parks
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- There is a site/campus car park for staff and students within approximately 200m.
- The car park is located near to I Block.
Site/Campus Car Park (I Block)
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Car Park
View
- The car park is located off Gatting Way, before the entrance to Hillingdon Sports and Leisure Complex.
- The nearest building(s) to this car park is/are I Block, C Block and N Block.
- The car park does have a height restriction barrier.
- The maximum height is 190cm (6ft 3in).
- The car park surface is tarmac.
- Designated Blue Badge parking bays are available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 7 designated Blue Badge parking bay(s) within this car park.
- The dimensions of the designated parking bay(s) are 230cm x 470cm.
- The Blue Badge parking bays have a marked zone to both sides but not at the rear.
- The marked zone is 130cm wide.
- The dimensions of the designated bays do not vary in size.
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Charges and Restrictions
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- This car park can be used by anybody.
- Parking charges apply for non permit holders.
- Signs are provided to give information on parking charges/restrictions.
- Signs are clearly presented.
- Payment machines are located in front of the multi storey (elevated) parking section (photograph 4).
- There is a payment machine at a convenient height for wheelchair users.
- There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
- Payment can be made by phone.
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Drop Off Point
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- There is not a designated drop off point in this car park.
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Car Park Access
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- There is step free access from this car park.
- Buildings are not clearly signposted from this car park.
- There is not a campus map available within the car park.
- The nearest designated bay is 9m (9yd 2ft) from the entrances to I Block and C Block.
- The car park is open air/surface with a multi storey (elevated) section.
A key card is required to enter this car park at a height of 115cm.
The height restriction barrier is open during the day.
There is a vehicle ramp to the elevated section (photograph 5).
Pedestrian access to the elevated section is via steps (photographs 6 and 9).
There is covered parking beneath the elevated section (photograph 10).
Blue Badge parking is at the far end of the car park between I Block and C Block (photographs 14 and 15).
There is further parking to the left of C Block, next to the sports hall (photographs 16 to 18).
There is an additional Blue Badge parking bay to the left of C Block, next to the sports hall (photographs 16 and 17).
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Comments
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- Permit holders only (permits: [email protected]):
- Monday to Friday 08:00 - 17:15 (term time).
- Tariffs apply:
- Monday to Friday 17:15 - 22:00 (term time).
- Saturday to Sunday 08:00 - 22:00 (term time).
- Monday to Sunday 08:00 - 22:00 (non-term time).
- No parking:
- Monday to Sunday 22:00 - 08:00.
Outside Access (Lower Mall)
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Entrance
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- This information is for the entrance located to the left of The Mall exit and to the right of C Block (near I Block).
- This entrance gives access to The Lower Mall.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Disabled Access'.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- A key card is required for access at this entrance.
- The height of the key card reader is 90cm.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 190cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
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Comments
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- The key card reader to exit is 100cm above the floor.
- Key card access is allocated by Learning Support.
- The key card reader to exit is 100cm above the floor.
Entrance (G Block (The Academy))
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Entrance
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- This information is for the entrance located adjoining G Block (The Academy).
- This entrance gives access to The Mall.
- The entrance area/door is not clearly signed.
- There is ramped/sloped access at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 170cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the right going up.
- The lighting levels at the ramp/slope are moderate to good.
Getting Around
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Access
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- There is step-free access throughout the building via lift(s).
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Circulation
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- There are no doors in corridors/walkways which have to be opened manually.
- The type of flooring in corridors/walkways is carpet and tiles.
- There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
- There is high visual contrast between the walls and floor in all corridors/walkways.
- There are no seats/chairs at regular intervals.
- The lighting levels are good.
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Signage
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- Wayfinding signage is provided.
- Floor plans/maps are available.
- The colour, design and typeface of signs is not consistent throughout the building.
- Dementia friendly signage is not provided.
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Safe Place(s)
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- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Audio
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- This venue does not play background music in communal areas.
- There is not a hearing assistance system in the communal areas of the building.
Step(s) (Lower Mall)
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Stepped Level Change 1
View
- There is a/are step(s) located near the exit to The Mall and the B Block lift.
- The step(s) is/are used to access the Lower Mall, B Block, C Block and The Sports Hall.
- There is/are 6 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 17cm.
- The depth of the step(s) is/are between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- The lighting levels at the step(s) are good.
- There is a standard lift to overcome the step(s).
- Refer to Lift (B Block Lift).
Lift (B Block Lift)
- The lift is located ahead and right from the Lower Mall entrance, or near The Mall exit to the right of the steps to the Lower Mall.
- Signs indicating the location of the lift are not available from the entrance.
- The lift is approximately 19m (20yd 2ft) from the Lower Mall entrance.
- The lift is a standard lift.
- A member of staff needs to be notified for use of the lift.
- The floors which are accessible by this lift are -1 (Lower Mall), 0 (The Mall), 1, 2 (LRC).
- The weight limit for the lift is 630kg.
- Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The visual contrast between the external lift controls and the control plate is low.
- The visual contrast between the external lift control plate and the wall is low.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 110cm x 148cm (3ft 7in x 4ft 10in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are low to moderate.
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Comments
View
- A key card is required to access the lift.
- Key card access is allocated by Learning Support.
- The key card reader is 105cm above the floor.
- There is a separate entry and exit if accessing floor 0 (The Mall).
- This lift provides level access to the Learning Resource Centre (LRC) on the second floor.
Outside Access (Courtyard)
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Entrance
View
- This information is for the entrance located off The Courtyard between B Block and E Block.
- This entrance gives access to The Mall.
- The entrance area/door is not clearly signed.
- There is ramped/sloped and stepped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are heavy.
- The width of the door opening is 81cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located in front of the steps before the entrance.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
- The ramp/slope does not bypass the step(s).
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 5 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 16cm.
- The depth of the step(s) is/are not between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides of the step(s).
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
Courtyard
- There is an outside Courtyard off The Mall and The Courtyard is located on a steep slope.
- The Courtyard surface is concrete paving and grass.
- There are picnic tables with bench seats (photographs 3 and 4).
- The bench seats are 47cm above the floor and the picnic tables are 77cm above the floor.
- There is also an outdoor table tennis table (photograph 5).
Outside Access (The Mall Exit)
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Entrance
View
- This information is for the entrance located at the end of The Mall, near the B Block lift and Lower Mall.
- This entrance gives access to security barriers and doors to exit to The Mall.
- The entrance area/door is not clearly signed.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) automatically (away from you).
- The door(s) is/are double width.
- The width of the door opening is 190cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically (away from you).
- The door(s) is/are double width.
- The width of the door opening is 190cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There are security barriers at this entrance.
- The minimum width between the security barriers is 64cm.
- The width of the wider security barriers is 90cm.
- A key card is required to pass through the security barriers.
- The height of the key card reader is 95cm.
- The barriers do contrast visually with the flooring.
- The security barriers are in front of the exit doors.
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Ramp/Slope
View
- The ramp/slope is located after the second set of doors.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the left going up the ramp.
Entrance (Learning Support)
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Entrance
View
- This information is for the entrance located mid-way along The Mall, opposite the Starbucks seating area.
- This entrance gives access to Learning Support.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Learning Support'.
- There is step-free access at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically (away from you).
- There is a push pad/button to enter the main automatic doors.
- The entry push pad or push button is 120cm from floor level.
- The exit push pad or push button is 120cm from floor level.
- The door(s) is/are single width.
- The width of the door opening is 127cm.
Learning Support
- Learning Support services are available to Students under declared learning support assistance.
- A member of staff trained in BSL skills is normally on duty.
- There is a waiting area to the right of the entrance and there is ample space for a wheelchair user to manoeuvre.
- There are chairs without armrests and a sofa in the room waiting area.
- The seats are 44cm high.
- The sofa is 40cm high.
- There are desks and PC workstations available for student use.
- The student desks are 72cm high.
- There are one-to-one teaching rooms.
Entrance (Student Support)
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Entrance
View
- This information is for the entrance located mid-way along The Mall, opposite the doorway to The Courtyard.
- This entrance gives access to Student Support.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Student Support'.
- There is step-free access at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically (away from you).
- There is a push pad/button to enter the main automatic doors.
- The entry push pad or push button is 120cm from floor level.
- The exit push pad or push button is 80cm from floor level.
- The door(s) is/are single width.
- The width of the door opening is 126cm.
Student Support
- Student Support services include non-academic assistance such as Travel Information and special assistance such as Lifestyle, Personal and Health Consultation, and Financial Support.
- There is a waiting area to the left of the entrance but there is not ample space for a wheelchair user to manoeuvre.
- There are chairs without armrests in the waiting area and the seats are 44cm high.
- There is also a coffee table 45cm high.
- There are one-to-one consultation rooms.
Eating and Drinking (Starbucks)
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Location and Access
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- The following information is for the café.
- The café is located midway along The Mall.
- There is ramped/sloped access to the café.
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Service and Menus
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- Tables cannot be booked in advance.
- There is a counter where food and drink can be ordered.
- Staff can bring food and/or drinks to tables.
- Menu types include; written wall menus and menu boards.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does not play background music.
- There is not a hearing assistance system .
- There is a portable card machine available for payment.
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Service Counter(s)
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- The height of the counter is 91cm.
- The height of the lowered section at the counter is 77cm.
- There is not a clear knee recess beneath the low/lowered section of the counter.
- There is a moveable card machine available for payment.
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Tables and Seating
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- There is ample room for a wheelchair user to manoeuvre.
- There are some tables which are accessible to wheelchair users.
- The standard height for the underside of dining tables is 66cm.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- The type of flooring in this area is wood.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
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Comments
View
- The Café is 25m from the B Block lift and 40m from the G Block (The Academy) entrance.
Counter (s.smallshop)
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Counter
View
- The counter is located in The Mall, near the B Block lift.
- The counter is approximately 7m (7yd 1ft) from the B Block lift.
- Clear signage for the counter is not visible from the lift.
- There is step-free access to the counter, via lift.
- There is a clear unobstructed route to the counter.
- There are windows, TVs, glazed screens or mirrors at/behind the counter which could adversely affect the ability of someone to lip read.
- The counter is not placed in front of a background which is patterned.
- The lighting levels at the counter are moderate to good.
- The height of the counter is medium height (77cm - 109cm).
- There is a lowered section of the counter.
- The height of the lowered section at the counter is 72cm.
- There is not a clear knee recess beneath the low/lowered section of the counter.
- The counter is staffed.
- There is not a hearing assistance system at the counter.
- The type of flooring in this area is concrete.
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Comments
View
- This is a stationery shop.
Toilet with Adaptations (Left Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
View
- This accessible toilet is located opposite the B Block lift (The Mall Level 0).
- This accessible toilet is approximately 12m (13yd 4in) from the lift.
- There is step-free access into the accessible toilet, via lift.
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is not a radar key.
- The key can be obtained from the college as part of induction or ask at reception.
- There is pictorial signage on or near the toilet door.
- The visual contrast between the external door and wall is high.
- The door opens outwards.
- The door is light.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 87cm.
- The contrast between the internal door and wall is high.
- The door does not have a horizontal grab rail.
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Toilet Features
View
- The dimensions of the accessible toilet are 150cm x 190cm (4ft 11in x 6ft 3in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 76cm (2ft 6in).
- The transfer space is obstructed by a female sanitary bin and a waste disposal bin.
- There is a flush, however it is not on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is low.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and general waste (with no lid) disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
View
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat visual contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 75cm (2ft 6in).
- The contrast between the toilet roll holder and the wall is low.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 85cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 94cm (3ft 1in).
- The contrast between the hand dryer and the wall is low.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
View
- The female and male toilets are located opposite the B Block lift (Mall Level 0).
- The standard toilet(s) is/are approximately 12m from the lift.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The wash basin(s) tap type is twist/turn.
- Lighting levels are good.
- The standard male wash basins are 81cm high and the standard female wash basins are 82cm high.
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Toilet Facilities 2
View
- The female toilet is located near the G Block (The Academy) entrance.
- There is ramped/sloped access into the toilet(s).
- The standard toilet(s) is/are approximately 13m from the G Block (The Academy) entrance.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 87cm.
- The wash basin(s) tap type is push.
- Lighting levels are good.
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Comments
View
- The standard female toilets are shown in photographs 1 to 5.
- The standard male toilets are shown in photographs 6 to 13.
- The standard female toilets near the G Block (The Academy) entrance are shown in photographs 14 to 19.
- The standard female toilets are shown in photographs 1 to 5.
