Access Guide
Introduction
- Services / facilities within the building include an art gallery with information point, cafe and box office facilities for the Town Hall Theatre.
- Related link Hartlepool Town Hall Theatre.
- Https://www.disabledgo.com/access-guide/hartlepool-borough-council/hartlepool-town-hall-theatre
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Hartlepool.
COVID-19 Information
- There are external queuing points.
- The external queuing points are clearly marked/signed.
- There are queuing points internally for the cafe.
- There is a member of staff available at the entrance.
- There is hand sanitiser available at the entrance.
- The hand sanitisers are wall mounted.
- There is a limited number of people allowed inside.
- There is a one-way system throughout.
- The one-way system is clearly marked/signed.
- There is clear signage inside to help with social distancing.
- There are protective clear screens located at tills/counters.
- Toilets are available.
Opening Hours
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Transport Interchange Car Park.
- The car park is located on Lynn Street.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located on Tower Street.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- The parking bays on Tower Street are marked for width only.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) automatically (towards you).
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 95cm from floor level.
- The door(s) is/are double width.
- The width of the door opening is 121cm.
- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 150cm.
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Ramp/Slope
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- The ramp/slope is located to the right as you face the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the right going up.
- The width of the ramp/slope is 104cm (3ft 5in).
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Comments
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- The original doors to the church are permanently held open.
- At the narrowest the doorway is 130cm wide.
- There is currently construction work taking place around the gallery, so some details may change as the work progresses.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played throughout the gallery.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are medium.
Museum
- Exhibits cannot be audio described.
- Tactile signage for exhibits is not available.
- The availability of tactile signage depends on exhibition.
- Braille signage for exhibits is available.
- The availability of Braille signage does not depend on exhibition.
- Touch tours are not available.
- The availability of touch tours depends on exhibition.
- Video tours are not available.
- There is not a wheelchair to borrow.
Eating and Drinking (Cafe)
- The following information is for the café.
- The café is located at the rear of the building.
- Full table service is available.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 18m (19yd 2ft) from the main entrance.
- The distance between the floor and the lowest table is 43cm (1ft 5in).
- The distance between the floor and the highest table is 71cm (2ft 4in).
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Accessible Toilet (Standard Male Toilets)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is tactile and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 12m (13yd 4in) from the main entrance.
- This accessible toilet is located in the standard male toilets.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is not a unisex toilet.
- There is a unisex accessible toilet available within the gallery.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 158cm x 174cm (5ft 2in x 5ft 9in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 92cm (3ft).
- There is no dropdown rail for the toilet.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is a/are non-infectious waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is a shelf within the accessible toilet.
- The shelf is higher than 95cm (3ft 1in).
- There is not a mirror.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 110cm (3ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is fair.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).
Accessible Toilet (Unisex)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial and tactile signage on or near the toilet door.
- This accessible toilet is approximately 18m (19yd 2ft) from the main entrance.
- This accessible toilet is located on the left hand side of the gallery, towards the centre of the gallery.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is heavy.
- The dimensions of the accessible toilet are 152cm x 201cm (4ft 12in x 6ft 7in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 87cm (2ft 10in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and general domestic waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 123cm (4ft).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is fair.
- The contrast between the internal door and wall is fair.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located in the main gallery, on the left hand side of the gallery.
- The female toilet(s) is/are approximately 14m (15yd 11in) from the main entrance.
- Inside the venue, there is level access to the female toilet(s).
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located in the main gallery, on the left hand side of the gallery.
- The male toilet(s) is/are approximately 12m (13yd 4in) from the main entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels are medium.
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Comments
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- The male standard toilet contains a urinal and sink.
- There is an accessible toilet within the standard male toilets.
Additional Info
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located on the grass areas outside the buiding.
- A member of staff trained in BSL skills is normally on duty.
- Staff are trained to BSL level (unknown at time of research).
- Home visits / services are not available.
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Comments
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- There is a wheel chair available to borrow.