You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the grounds include 2 amenity blocks, a lock office and a marina.

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• Comments View
  • The access symbols awarded refer to accessing the amenity blocks and walkways around the marina only.
  • Access to the pontoons is via a steep ramp.

You are on Opening Times. Skip to the next section.

Opening Times

• The venue is open 24hrs.

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• Comments View
  • The lock office is staffed 24 hours and assistance is available at all times.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Hartlepool.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • Parking is free for visitors to the Marina and Berth Holders. A parking pass is required which is issued from the lock office.
  • The car park is located on the north and south piers of the marina.
  • The car park type is open air/surface.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 359cm x 462cm (11ft 9in x 15ft 2in).
  • The nearest Blue Badge bay is 20m (21yd 2ft) from the north amenity block entrance.
  • The furthest Blue Badge bay is 230m (251yd 1ft) from the north amenity block entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The car park surface is block paving.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There are no Blue Badge bays on the South Pier.
  • The Blue Badge bays on the North Pier are spread throughout the car park, with 3 close to the north amenity block.

You are on Outside Access (North Amenity Block Main Entrance). Skip to the next section.

Outside Access (North Amenity Block Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the block, on the north pier.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are single width with a locked extension leaf.
  • The width of the door opening is 95cm.
• Comments View
  • The door is operated by key card to enter.
  • The height of the key card reader is 129cm.
  • The door is operated by sensor to exit.

You are on Outside Access (North Amenity Block Pontoon Entrance). Skip to the next section.

Outside Access (North Amenity Block Pontoon Entrance)

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• Entrance View
  • This information is for the entrance located at the rear of the block.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The width of the door opening is 130cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
• Comments View
  • This entrance has been surveyed from the pontoon entering the North Amenity Block.

You are on North Amenity Block Laundry Room. Skip to the next section.

North Amenity Block Laundry Room

• The laundry room is located to the rear right of the north amenity block, between the accessible toilet and pontoon entrance.
• The door to the room is single, opens away from you (push) and is heavy.
• The clear door width is 65cm.
• There is a coin operated washer.
• The height to the top of the controls is 101cm.
• The height to the coin slot is 109cm.
• There is a coin operated dryer.
• The height to the top of the controls is 98cm.
• The height to the coin slot is 109cm.

You are on Accessible Toilet (North Amenity Block). Skip to the next section.

Accessible Toilet (North Amenity Block)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 5m (5yd 1ft) from the north amenity block main entrance.
  • This accessible toilet is located to the rear of the of the venue.
  • There is not level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 145cm x 233cm (4ft 9in x 7ft 8in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 89cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not an emergency alarm.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and general domestic waste disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 169cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 43cm (1ft 5in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 101cm (3ft 4in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a low colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are moderate to good.
• Comments View
  • The accessible toilet is 2m from the pontoon entrance.

You are on Accessible Shower (North Amenity Block). Skip to the next section.

Accessible Shower (North Amenity Block)

• Accessible shower facilities are available.
• The accessible shower(s) surveyed is/are located within the accessible toilet cubicle.
• The facilities available in the accessible shower(s) include; an adjustable shower head and a flip-down seat.
• The height of the seat is 44cm (1ft 5in).
• Other facilities available include; a dropdown rail.
• There is not level access to the services from the accessible shower facilities.

You are on Level Change (North Amenity Block Accessible Toilet and Shower). Skip to the next section.

Level Change (North Amenity Block Accessible Toilet and Shower)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located halfway into the accessible toilet cubicle.
• The ramp/slope gradient is steep.

You are on Standard Toilet(s) (North Amenity Block). Skip to the next section.

Standard Toilet(s) (North Amenity Block)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the centre of the venue.
  • The female and male toilets are approximately 5m (5yd 1ft) from the north amenity block main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are moderate to good.
• Comments View
  • The female toilets are on the right hand side as you enter via the main entrance.
  • The male toilets are on the left hand side as you enter via the main entrance.

You are on Standard Shower (North Amenity Block). Skip to the next section.

Standard Shower (North Amenity Block)

• Shower facilities are available.
• The shower(s) surveyed is/are located in the standard female and male toilet areas.
• There is not level access to the shower facilities.
• The shower cubicle(s) / area is / are accessed via a shallow step.

You are on Outside Access (South Amenity Block Entrance). Skip to the next section.

Outside Access (South Amenity Block Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the south amenity block, in Britannia House on the south pier.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 75cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is steep.
• Comments View
  • Entry to the amenity block is by key fob.
  • The height of the reader is 139cm.
  • The height of the exit button is 123cm.

You are on South Amenity Block Laundry Room. Skip to the next section.

South Amenity Block Laundry Room

• The laundry room is located immediately ahead as you enter the south amenity block.
• The door opens away from you (push), is single and heavy.
• The clear door width is 77cm.
• There is a coin operated washer.
• The height to the top of the controls is 98cm.
• The height to the coin slot is 109cm.
• There is a coin operated dryer.
• The height to the top of the controls is 97cm.
• The height to the coin slot is 109cm.
• There is a small worktop.
• The height of the worktop is 95cm.

You are on Accessible Toilet (South Amenity Block Female). Skip to the next section.

Accessible Toilet (South Amenity Block Female)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is no signage on or near the toilet door.
  • This accessible toilet is approximately 4m (4yd 1ft) from the south amenity block entrance.
  • This accessible toilet is located within the female standard changing room.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is not a shared toilet.
  • This is a female toilet. There is a similar accessible toilet in the male standard changing room.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet door is 84cm (2ft 9in).
  • The door is light.
  • The dimensions of the accessible toilet are 135cm x 200cm (4ft 5in x 6ft 7in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 79cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is not a mixer tap.
  • There is not an emergency alarm.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is not a hand dryer.
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 101cm (3ft 4in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 75cm (2ft 6in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a low colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is poor.
  • The lighting levels are medium.

You are on Standard Changing Room (South Amenity Block - Female). Skip to the next section.

Standard Changing Room (South Amenity Block - Female)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 1m (3ft 3in) from the south amenity block entrance.
• The standard changing room(s) surveyed is/are located to the left as you enter.
• There is level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is not level access to the shower facilities.
• The shower cubicle(s) / area is / are accessed via a deep step.

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• Comments View
  • There are 4 shower cubicles.
  • There is a steep slope to access 1 of the shower cubicles.
  • There are similar male changing facilities to the right as you enter.

You are on Standard Toilet(s) (South Amenity Block). Skip to the next section.

Standard Toilet(s) (South Amenity Block)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located in the standard changing rooms.
  • The female and male toilets are approximately 1m (3ft 3in) from the south amenity block entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.

You are on Landside Walkways. Skip to the next section.

Landside Walkways

• The surface of the landside areas of the marina is block paving, concrete and tarmac.
• There are bollards between the car parking areas and some of the paths.
• The minimum width between the bollards is 126cm.
• The surface is uneven in places.
• There is a metalled walkway across the top of the lock gates for access between the north and south piers of the marina.
• The minimum width of the path across the lock gates is 119cm.
• There are gates which close automatically on the top of the lock gates when they are about to be opened.
• There is an audible alarm which sounds when the lock gates are about to be opened.
• There are bench seats along the piers overlooking the marina.

You are on Access Point (North Pontoon Access Gate). Skip to the next section.

Access Point (North Pontoon Access Gate)

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• Access Point View
  • This information is for the access point located behind the north amenity block, to the rear right of the building.
  • There is not an information board/map at this access point.
  • There is step-free access at this access point.
  • There is a gate which opens away from you (push).
  • The width of the gap is 110cm.
  • This gate is automatic and is operated by key card/key fob.
    The height of the reader is 129cm.

You are on Access Point (South Pontoon Access Gate). Skip to the next section.

Access Point (South Pontoon Access Gate)

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• Access Point View
  • This information is for the access point located in the south car park, opposite Britannia House.
  • There is not an information board/map at this access point.
  • There is step-free access at this access point.
  • There is a gate which opens away from you (push).
  • The gate is difficult to open.
  • The width of the gap is 129cm.
  • The height of the keycard reader is 154cm.

You are on Marina Pontoons. Skip to the next section.

Marina Pontoons

• The pontoons are accessed by a ramp from each pontoon entrance.
• The gradient of the ramp will vary depending on the height of the water in the marina.
• The ramps have handrails on both sides.
• The ramps are over 150cm wide.
• There is a crew lift at the foot of the north pontoon ramp.
• The lift is hydraulic.
• The lift is in a designated hoist bay, between berth 16 and the access ramp.
• The pontoons are wooden and are slippery when wet.
• The pontoons move with the movement of the water.
• The pontoons are over 150cm wide.
• The pontoons do not have handrails.
• Berths can be assigned according to requirements, please contact the marina in advance.
• There is a small lip at the top of the south pontoon ramp (shown in photograph 8).
• There are trollies to borrow on the south pontoons.
• Photographs 1 - 7 show the north pontoons.
• Photographs 8 - 14 show the south pontoons.

You are on Outside Access (Lock Office Entrance). Skip to the next section.

Outside Access (Lock Office Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the lock office, on the first floor.
  • There is stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The width of the door opening is 68cm.
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 14 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 19cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
• Comments View
  • The door frame creates an additional step in the doorway (shown in photograph 5).

You are on Reception (Lock Office). Skip to the next section.

Reception (Lock Office)

• The desk/counter is 2m (2yd 7in) from the lock office entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are medium.
• There is not a hearing assistance system.

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• Comments View
  • Staff will meet visitors and berth holders with mobility issues at the bottom of the steps to the entrance.
  • Please contact staff by radio or telephone on arrival.

You are on Inside Access (Lock Office). Skip to the next section.

Inside Access (Lock Office)

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• The lighting levels are medium.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.