Access Guide
Introduction
- Services / facilities within the building include The HMS Trincomalee.
- Services / facilities within the grounds include the National Museum of the Royal Navy Hartlepool and the Quayside Coffee Shop.
- The National Museum of the Royal Navy Hartlepool link (new tab) - click here.
- Quayside Coffee Shop link (new tab) - click here.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Hartlepool.
Parking
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is free for all users.
- The car park is located in front of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 8 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 348cm x 531cm (11ft 5in x 17ft 5in).
- The nearest Blue Badge bay is 18m (19yd 2ft) from the museum entrance.
- The furthest Blue Badge bay is 24m (26yd 9in) from the museum entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The car park surface is block paving.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
-
Drop-off Point
View
- There is not a designated drop off point.
Outside Access (Museum Entrance)
-
Entrance
View
- This information is for the entrance located at the front of the building.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically (towards you).
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 90cm from floor level.
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 86cm.
- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 90cm from floor level.
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 80cm.
-
Ramp/Slope
View
- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
Counter (Gift Shop and Ticket Sales)
- The counter is 5m (5yd 1ft) from the entrance.
- There is level access to the counter from the entrance.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the counter.
- The height of the counter is 97cm (3ft 2in).
- There is a lowered section.
- The height of the lowered section of the counter is 78cm.
- Lighting levels are medium.
-
Comments
View
- This counter is used for ticket sales for the different attractions and also for gift shop sales.
Outside Access (Gift Shop and Tickets Sales to Historic Quay and Courtyard)
-
Entrance
View
- This information is for the entrance located at the rear of the gift shop.
- There is step-free access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The width of the door opening is 93cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Outside Access (Starboard Side)
-
Entrance
View
- This information is for the entrance located at the centre of HMS Trincomalee, on the starboard (right) side.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The width of the door opening is 82cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
-
Ramp/Slope
View
- The ramp/slope is located leading to the gangway, on the gangway and in the doorway.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- The width of the ramp/slope is 100cm (3ft 3in).
-
Comments
View
- There is a gate to access this side of the ship.
- The gate opens away from you (push), is light and has a clear width of 78cm.
- The door is 133cm in height.
- There are handrails on both sides of the majority of the ramp.
- There are no handrails on the lower part of the ramp.
- The steps shown in photograph 1 are blocked by netting and are not in use.
Outside Access (Port Side)
-
Entrance
View
- This information is for the entrance located at the centre of HMS Trincomalee, on the port (left) side of the ship.
- There is ramped/sloped and stepped access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The width of the door opening is 82cm.
-
Ramp/Slope
View
- The ramp/slope is located in the doorway.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
- The width of the ramp/slope is 89cm (2ft 11in).
- The lighting levels at the ramp/slope are moderate to good.
- The ramp/slope does not bypass the step(s).
-
Step(s)
View
- The step(s) is/are located on the approach gantry.
- There is/are 2 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 25cm.
- There is not a/are not handrail(s) at the step(s).
-
Comments
View
- The doorway is 140cm in height.
Inside Access
- There is not level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the lower decks of the ship.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Level Change (Decks)
- There is a ramp/slope to access this area/service.
- The ramp/slope gradient is slight.
Other Floors
-
Steps
View
- The floors which are accessible by stairs are Lower Deck, Mid Deck, Upper Deck.
- There are 10 steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is not a landing.
- The lighting levels are moderate to good.
-
Comments
View
- These steps are on an extremely steep angle.
Lift (Lower Deck to Mid Deck Platform Lift)
- There is a lift for public use.
- The lift is located to the centre of the ship.
- The lift is a platform lift.
- The floors which are accessible by this lift are Lower Deck, to Mid Deck.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 6m (6yd 1ft) from the ramped entrance.
- Staff do need to be notified for use of the lift.
- The clear door width is 89cm (2ft 11in).
- The dimensions of the lift are 85cm x 125cm (2ft 9in x 4ft 1in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting level in the lift is moderate to good.
-
Comments
View
- There is a steep ramp to enter/exit the lift.
Lift (Mid Deck to Lower Deck Platform Lift)
- There is a lift for public use.
- The lift is located on the mid deck, to the left as you enter via the starboard side.
- The lift is a platform lift.
- The floors which are accessible by this lift are Mid Deck to Lower Deck.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 8m (8yd 2ft) from the starboard entrance.
- Staff do need to be notified for use of the lift.
- The clear door width is 84cm (2ft 9in).
- The dimensions of the lift are 88cm x 124cm (2ft 11in x 4ft 1in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting level in the lift is low to moderate.
-
Comments
View
- There is a steep ramp to access the lift on the Lower Deck.
Accessible Toilet
- Accessible toilet facilities are not available.
-
Comments
View
- The nearest accessible toilets are located in the gift shop area of the main museum.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are not available.
-
Comments
View
- The nearest standard toilets are located in the gift shop area of the main museum.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.