You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a trampoline park, a soft play area, a café and a party room.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Seaton Carew.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 1 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 505cm x 486cm (16ft 7in x 15ft 11in).
  • The nearest Blue Badge bay is 6m (6yd 1ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are dropped kerbs.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 181cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is steep.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 4m (4yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are medium.
• There is not a hearing assistance system.

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• Comments View
  • There is seating in the reception area.
  • The seats are fixed.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• This venue does play background music.
• Music is played throughout the building.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

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• Comments View
  • During the Jump Support sessions on a Wednesday morning the background music is turned down and all lighting effects are switched off.
  • Carers are free of charge during the Jump Support sessions.

You are on Briefing Room. Skip to the next section.

Briefing Room

• The briefing room is located on the ground floor, to the left as you enter the building.
• The briefing room is 10m from the main entrance.
• The doors open away from you (push).
• The doors are permanently held open.
• The doors are double.
• The clear door width is 159cm.
• There is room for a wheelchair user to manoeuvre in the briefing room.
• The briefing is a video briefing on the wall mounted TV screens.
• During support sessions the video briefing is not used and a separate autism friendly briefing is given.
• The doors to exit the briefing room open towards you (pull).
• The doors are heavy.
• The doors are double.
• The clear door width is 143cm.

You are on Trampoline Park. Skip to the next section.

Trampoline Park

• The trampoline park is located ahead as you enter the building, beyond the reception area.
• The trampoline park is 16m from the main entrance.
• The trampoline park is accessed by 6 clearly marked, medium height steps with handrails on both sides.
• The flooring in the trampoline park is a slightly springy carpet.
• The trampoline park contains obstacles, games and trampolines for various ages and abilities.
• Some of the trampolines and games areas are accessed by 1-2 deep steps without handrails.
• There is a large airbag which is accessed by 10 deep steps with handrails on both sides.
• There is a rock climbing wall, a climbing area and monkey rings to the centre of the trampoline park.
• There are football, basketball and dodgeball games.
• There is a slide.
• There are multiplayer games.
• There are priority tables and chairs from the café in the viewing area surrounding the trampoline park.
• There is a play area for children under 4 to the right hand side of the trampoline park.
• The play area has small trampolines, a large activity and soft play area and seating for parents to watch their children.
• Older children and adults are not permitted to use the trampolines or play in the play frame area.

You are on Party Room. Skip to the next section.

Party Room

• The party room is located on the ground floor, to the left as you enter the trampoline park area (shown in photographs 1-4).
• The party room is 16m from the main entrance.
• The doors to the party room are double.
• The doors are heavy.
• The doors open away from you (push).
• The clear door width is 144cm.
• There are tables, chairs and stools.
• The height of the tables is 73cm.
• The chairs and stools do not have armrests.
• There is an additional party room located on the first floor, to the left as you reach the top of the stairs (shown in photographs 5-8).
• The party room is 16m from the stairs.
• There is not level access to the party room.
• The door opens away from you (push).
• The door is heavy.
• The door is single.
• The clear door width is 75cm.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G and 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are the café and first floor party room.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the café.
• The café is located on the first floor.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 2m (2yd 7in) from the stairs.
• The standard height for tables is 72cm.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

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• Comments View
  • Full table service is available from the priority seating tables in the play area and surrounding the trampoline park.
  • The priority tables are clearly marked.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 7m (7yd 1ft) from the main entrance.
  • The accessible toilet is located to the right as you enter.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 146cm x 193cm (4ft 9in x 6ft 4in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 79cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 111cm (3ft 8in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the accessible toilet.
  • The height of the baby change table once extended is 104cm (3ft 5in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the centre right of the building as you enter.
  • The female and male toilets are approximately 13m (14yd 8in) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• Home visits / services are not available.