Access Guide
Overview
-
About
View
- There are no toilet facilities.
- View information on opening times.
-
Parking and Public Transport
View
- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Gainford Street Car Park.
- View information on Gainford Street Car Park (opens new tab).
- There is on-street standard parking.
- The nearest train station is Hartlepool Station.
- This station has step-free access.
- The nearest bus station is Hartlepool Interchange.
- This bus station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
-
Getting In and Around
View
- There is stepped access at the most accessible entrance.
- The most accessible entrance is the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
- Access throughout may include narrow walkways.
-
Getting Help and Assistance
View
- Seating is available.
- There is not a hearing assistance system.
- There is not a water bowl available for assistance dogs.
Parking
-
Public Parking
View
- On-street standard parking is available.
- There is a public car park located on Gainford Street.
- The name of the car park is Gainford Street Car Park.
- Designated Blue Badge parking bays are available in the car park.
- Electric vehicle charging points are not available in the car park.
Shop
-
Access to the Shop
View
- The most accessible route has a step.
- There are no doors to open along the most accessible route.
- There is one step into the shop.
- There are no handrails for the step.
- The step is clearly marked.
- The step has tactile markings at the top.
- The height of the step is not between 15cm and 18cm.
- The height of the step is 8cm.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 82cm.
- There is a small lip on the threshold of the opening.
- The door has a high colour contrast.
-
Shop
View
- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- The majority of product aisle widths are under 120cm.
- There may be background noise.
- Lighting levels were even at the time of the survey.
- A chair can be provided for a customer if needed.
-
Payment Counters and Checkouts
View
- The payment counter is located ahead as you enter.
- Signage is not provided for the counter.
- The height of the counter is 89cm.
- There is not a lowered section at the counter.
- The card payment machine is at a height of 89cm.
- The payment machine is moveable.
- There is not a hearing assistance system.
- Lighting levels were even at the time of the survey.