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The new name for DisabledGo

Pets at Home

Unit 2 High Point Retail Park, Marina Way, Hartlepool, TS24 0RN

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Accessibility Symbols

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Access Guide

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Key Access Review

  • Parking View
    • The venue shares a car park.
  • Outside Access View
    • There is step free access to the venue.
    • The door(s) is/are double, automatic (by sliding), with a clear opening width of over 75cm.
  • Inside Access View
    • There is step free access to the majority of the venue/service.
    • There is room to manoeuvre within the majority of the venue/service.
    • There is a seat/chair available.
    • There are documents available in large print on request.
    • There are documents available in Braille on request.
    • There is a hearing assistance system available.
    • Staff are trained to use the hearing assistance system.
  • Staff Information View
    • Staff receive disability awareness/equality training.
  • Inside Access View
    • There is a home service available.
  • Staff Information View
    • There is not a member of staff (generally on duty) trained in British/Irish Sign Language.