Access Guide
Overview
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About
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- There are no toilet facilities.
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
- The nearest train station is Hartlepool Station.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Travelodge (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The most accessible entrance is the main entrance.
- There is step-free level access throughout all areas.
- There are manual doors along circulation routes.
- Floors 1 to 4 can be accessed via a standard lift.
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Getting Help and Assistance
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- Seating is available.
- There is a fixed hearing assistance system.
- You can borrow or hire the following equipment: a deaf alert system and vibrating pillows.
- There is not a water bowl available for assistance dogs.
Parking
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Car Park
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- The car park is located opposite the hotel.
- The car park is open air/surface.
- The car park surface consists of tarmac and block paving.
- There are 3 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 243cm (width) x 486cm (depth).
- The hatched/marked zones vary between bays.
- The nearest designated bay is 25m from the entrance.
- The most accessible route from the Blue Badge parking has a slight slope.
- The Blue Badge bays are located at the rear of the hotel.
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Charges and Restrictions
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- Parking is free for all users.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located at the front of the hotel.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope or ramp at the entrance.
- There is an intercom at a height of 96cm.
- There is a key fob/card reader at a height of 104cm.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 97cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- The entrance is locked between 10pm and 6am. To enter the hotel between these times you must scan your key card or use the intercom to talk to reception.
Reception
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Location
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- The reception is located ahead as you enter.
- The distance from the entrance is 5m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 112cm.
- There is not a lowered section at the desk.
- The reception has screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is a clearly signed fixed hearing assistance system.
- There is background noise in this area.
- Some flooring is patterned.
- Lighting levels vary due to the use of large glazed walls.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: benches.
Getting Around
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Access
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- There is step-free access between floors via lift.
- There is step-free level access throughout walkways.
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Circulation
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- There are manual doors along circulation routes.
- There is a high colour contrast between the walls and floor along circulation routes.
- Some flooring is patterned.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Lighting levels were even at the time of the survey.
Bedroom and Ensuite with Adaptations (Room 101)
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Bedroom Access
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- The bedroom surveyed is located on the first floor, opposite the door to the corridor.
- The distance from the lift is 8m.
- The most accessible route to the bedroom has step-free level access.
- There are manual doors along the most accessible route.
- There is step-free level access into the bedroom.
- There is numbered signage on or near the door.
- Entry to the room is by a key card reader.
- The height of the key card reader is 113cm.
- The door opens inwards and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 86cm.
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Bedroom Features
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- The bedroom has a king bed.
- The top of the mattress is 52cm from the floor.
- The space under the bed is 14cm from the floor.
- There is room for a wheelchair user to manoeuvre next to the bed.
- Seating available in the bedroom includes: a chair without armrests and an armchair.
- Furniture available in the bedroom includes: a desk.
- The following is also available in this bedroom: TV with subtitles and a flashing fire alarm.
- There is a push button emergency alarm.
- Lighting levels were even at the time of the survey.
- This bedroom does not have an adjoining room.
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Ensuite Access
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- There is step-free level access into the ensuite.
- The ensuite door opens outwards and has a medium colour contrast.
- The door is easy to open.
- The width of the opening is 88cm.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a medium colour contrast.
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Ensuite Dimensions and Features
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- The dimensions of the ensuite are 227cm (width) x 216cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 139cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 70cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 92cm from the floor.
- There is no emergency alarm.
- There is a mirror.
- There is an unobstructed shelf.
- The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a pedal bin.
- There are multiple coat hooks.
- The coat hooks are 100cm and 141cm from the floor.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
- The ensuite has a wheel in shower.
- There is room for a wheelchair user to manoeuvre in the shower.
- There is an adjustable shower head which can also be detached.
- The shower controls are twist turn mixer.
- There is a flip-down shower seat.
- The shower seat is 49cm from the floor.
- There are grab rails for the shower.
- The grab rails for the shower have a high colour contrast.
- There is a dropdown rail for the shower.
- The dropdown rail for the shower has a high colour contrast.
- There is a pull cord emergency alarm for the shower within 10cm from the floor.
Lift
- The lift surveyed is located ahead as you enter.
- The distance from the entrance is 16m.
- The most accessible route to the lift has step-free level access.
- There are manual doors along the most accessible route.
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Standard Lift
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- The ground floor and floors 1 to 4 can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 630kg.
- The external lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 79cm.
- The internal dimensions of the lift are 109cm (width) x 144cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a high colour contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and a mirror to aid reversing.
- Lighting levels were low at the time of the survey.
- There are other lifts available at this location which are of a similar size.
Stairs
- The stairs are located ahead as you enter.
- The ground floor and floors 1 to 4 can be accessed by these stairs.
- There is a single manual door to access the stairwell.
- There are handrails on both sides, which are within reach.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
