Access Guide
Overview
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About
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- The following is available here: a café, a grassed play area, parkland and a playground.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Hartlepool Station.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting Around
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- The following areas have step-free access via slopes: some walkways.
- Circulation routes around the site consist of: surfaced footpaths and trails.
- Resting areas are available along circulation routes.
- Wayfinding signage is not provided.
- Map boards are provided.
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Getting Help and Assistance
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- There is a water bowl available for assistance dogs.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- The toilets with adaptations are located in the Place in the Park.
- The transfer space varies between toilets with adaptations.
- Female and male step-free standard toilet facilities are located in the Place in the Park and opposite the bowling green.
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Changing Facilities
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- Parent and baby changing facilities are located in the Place in the Park and opposite the bowling green.
Parking
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Car Park
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- The car park is located off Park Avenue.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays have faded markings.
- The surveyed Blue Badge parking bay dimensions are 232cm (width) x 500cm (depth).
- There is a marked zone only at the rear.
- The width of the marked zone is 89cm.
- The nearest designated bay is 3m from the accessible entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
- This route has uneven surfaces.
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Charges and Restrictions
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- This car park is for Blue Badge holders only.
- Parking is free for all users.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Accessible Entrance
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Access Point
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- This access point is located on the right of the car park.
- The access point is not clearly signed.
- There is step-free level access at the access point.
- There is a single gate at this access point.
- The gate is permanently held open.
- The width of the opening is 306cm.
- The gate has a low colour contrast.
The Place in the Park
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Location and Access
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- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There is a single manual door.
- The door is permanently held open.
- The width of the opening is 99cm.
- There is a small lip on the threshold of the opening.
- The door has a high colour contrast.
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Order and Payment
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- This area has a counter where food and drink can be ordered.
- The service counter was surveyed.
- The counter is located round to the left as you enter.
- There is step-free level access to the counter.
- The height of the counter is 76cm.
- There is not a lowered section at the counter.
- The counter has screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 80cm.
- The payment machine is portable.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is available on request only.
- Menu types include: menu boards, countertop and handheld.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Seating Area
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- The seating area is both inside and outside.
- The outdoor seating area is covered.
- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor colour contrast varies between low and high.
- Seating available in this area includes: chairs without armrests and sofas.
- Some seating is fixed.
- Furniture available in this area includes: tables and coffee tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Outdoor Spaces
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About
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- The following is available in this area: a playground, a grassed play area, parkland, woodland, walkways and a café.
- Additional facilities in this area include: a bowling green.
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Getting Around
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- There are surfaced footpaths throughout.
- Surfaced footpaths consist of: concrete.
- The majority of the surfaced footpaths are wide enough for wheelchair users.
- Some footpaths have sections with potential obstacles such as: uneven surfaces.
- There are also unsurfaced paths/trails in limited areas.
- Path or trail surfaces consist of: compact earth.
- The majority of the unsurfaced footpaths are not wide enough for wheelchair users.
- Some paths/trails have sections with: uneven surfaces, gates and overgrown vegetation.
- There is no signage in this area.
- There are seats situated along the paths for people to rest.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via slopes: some walkways.
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Playground
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- The playground is accessed via a gate.
- The width of the opening is 126cm.
- Some of the play equipment is within easy reach for seated and standing users and users of different heights.
- The following play experiences are available: swinging, sliding, rocking, rotating and climbing.
- Routes around the play equipment are not firm and even.
- Routes around the play equipment are at least 150cm wide.
Toilet with Adaptations
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Location
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- The toilet surveyed is located in the Place in the Park, on the right of the counter.
- The distance from the Place in the Park entrance is 15m.
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Route
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- The most accessible route to the toilet has step-free level access.
- Doors are held open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is written text signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 87cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 145cm (width) x 185cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 79cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a medium colour contrast.
- The toilet seat is 46cm from the floor.
- The toilet seat has a low colour contrast.
- There is not a wall mounted toilet roll holder.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 77cm from the floor.
- There is a vertical grab rail on the left side of the wash basin.
- The wash basin grab rail has a medium colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 101cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium colour contrast.
- The hand dryer is 93cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 84cm.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
