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Mecca Bingo

The Lanyard, Warrior Retail Park, Hartlepool, TS24 0XS

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Hartlepool.

COVID-19 Information

  • There are external queuing points.
  • The external queuing points are clearly marked/signed.
  • There are separate doors for entering and exiting.
  • There is not a member of staff available at the entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are wall mounted.
  • There is a limited number of people allowed inside.
  • There is a one-way system throughout.
  • The one-way system is clearly marked/signed.
  • There is clear signage inside to help with social distancing.
  • Toilets are available.

Opening Hours

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the front and side of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 325cm x 482cm (10ft 8in x 15ft 10in).
    • The nearest Blue Badge bay is 9m (9yd 2ft) from the main entrance.
    • The furthest Blue Badge bay is 27m (29yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • There are bollards between the car park and the main entrance.
    • The minimum width between the bollards is 109cm.
    • There is a lowered kerb surrounding the building.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is step-free access at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 150cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 162cm.

Reception

  • The desk/counter is 4m (4yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.

Counter (Book Sales)

  • The counter is 21m (22yd 2ft) from the main entrance.
  • There is level access to the counter from the entrance.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 117cm (3ft 10in).
  • There is not a lowered section.
  • The height of the counter is high (110cm+).
  • There is not a hearing assistance system.
  • Lighting levels are medium.
  • Comments View
    • The Book Sales counter is located to the centre left of the building as you enter, to the left hand side of the Bingo Hall and in front of the lounge.
    • Mecca Max tablets are available to collect to the right of the Book Sales Counter, these are touchscreen tablets which can be zoomed in and which can be set to auto-dab.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does play background music.
  • Music is played in the concourse and lounge.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Eating and Drinking (Lounge)

  • The following information is for the bar.
  • The bar is located to the rear left of the building as you enter.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 28m (30yd 1ft) from the main entrance.
  • The distance between the floor and the lowest table is 67cm (2ft 2in).
  • The distance between the floor and the highest table is 111cm (3ft 8in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is a modern bar menu.

Bingo Hall

  • There are 3 entrances to the bingo hall.
  • All entrances are similar.
  • The entrance surveyed was the closest to the main entrance.
  • The bingo hall is located to the rear of the building as you enter.
  • The entrance surveyed is located to the left as you enter, between the reception and book sales counter.
  • The other entrances are located to the rear left of the building, on the right hand side of the lounge.
  • The entrance surveyed is 12m from the main entrance.
  • The doors open away from you (push).
  • The doors are double.
  • The doors are permanently held open.
  • The clear door width is 182cm.
  • There are priority tables throughout the bingo hall.
  • The priority tables have moveable seats which can be removed for wheelchair users.
  • The nearest table to the entrance surveyed is 2m from the entrance.
  • The tables are fixed.
  • Some of the chairs are fixed.
  • Some of the chairs have armrests.
  • Some of the tables are shaped and have fixed swivel chairs.
  • The height of the tables is 69cm.
  • There is ample room for a wheelchair user to manoeuvre throughout the bingo hall.
  • There is level access throughout the bingo hall.
  • There are large TV screens at the rear of the hall.
  • There is a bar at the rear right of the bingo hall as you enter.
  • The bar offers the same service and food as the lounge.
  • There is not a low section of the bar.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 29m (31yd 2ft) from the main entrance.
    • This accessible toilet is located in the bingo hall, to the front right as you enter via the first bingo hall entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 128cm x 192cm (4ft 2in x 6ft 4in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 73cm (2ft 5in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are general domestic waste, waste paper pedal bin and open waste paper bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is not a mirror.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 107cm (3ft 6in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located to the rear left of the building as you enter, in the lounge.
    • The female toilet(s) is/are approximately 44m (48yd 4in) from the main entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels are medium.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located to the rear left of the building as you enter, in the lounge.
    • The male toilet(s) is/are approximately 46m (50yd 11in) from the main entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels are medium.
  • Comments View
    • There are additional standard toilets to the front right of the bingo hall.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located on the grass to the left hand side of the building.
  • A member of staff trained in BSL skills is not normally on duty.
  • Home visits / services are not available.