Access Guide
Getting To (Willows Blue)
- The most accessible route from the Blue Badge bays has slight ramps or slopes and a dropped kerb.
- Access to Willows Blue is via the Main Entrance .
- There is a drop-off point at this entrance.
- Willows Blue is located on the ground floor of the main hospital building.
- Willows Blue is approximately 60m from the Main Entrance.
- Enter the Main Entrance and continue beyond reception.
- Turn right towards the main corridor.
- Continue along the main corridor.
- The entrance to the Willows is on the left.
- Internally the most accessible route has step-free level access and doors permanently held open.
- Some flooring along the route is shiny.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The following toilet facilities are available along the route; standard toilets.
- View more information on getting to and around the hospital (opens new tab).
Parking (Blue Badge Bays)
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Parking
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- The venue does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located outside the Main Entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) markings are faded.
- There is/are 5 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 366cm x 489cm (12ft x 16ft 1in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Paying
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- There are not parking charges for the car park.
- To see the parking charges please click here (opens new tab).
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The entrance is clearly visible from the car park.
- The surface on the approach to the entrance is concrete.
- There is no tactile paving on dropped kerbs between the car park and the entrance.
- The nearest designated Blue Badge parking bay is approximately 5m (5yd 1ft) from the Main Entrance.
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located at the rear of the hospital site, at the front of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 132cm.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
Entrance (Willows Stroke Unit)
- This entrance is located on the ground floor of the main hospital building.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is a bell at a height of 150cm.
- The height of the hand sanitiser is 110cm.
- There is a single manual door at this entrance.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens towards you.
- The door requires effort to open.
- The width of the opening is 87cm.
- The door has a high visual contrast.
- There is a push pad or push button to exit at a height of 127cm.
- There is step-free level access as you enter.
Ward (Willows Blue)
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Ward Information
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- This is a stroke rehabilitation ward .
- This is a male only ward.
- There are 2 bays available.
- There is 1 side room available.
- There are 10 beds in total on the ward.
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Location and Access
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- There is written text signage on or near the door.
- There is step-free level access into this ward.
- There are double manual doors with a low visual contrast.
- The doors are permanently held open.
- The width of the opening is 176cm.
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Getting Around
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- There is step-free level access throughout.
- Access throughout may include doors permanently held open.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- There is background noise in this area.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
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Reception / Nurses' Station
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- The height of the desk is 73cm.
- There is not a lowered section at the desk.
- There is not a hearing assistance system.
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Facilities and Services
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- Seating available on the ward includes: chairs with armrests, chairs without armrests and armchairs.
- There is not a hearing assistance system.
- The hoist is mobile.
- There is not a relatives' room for the ward.
- The following facilities are available for patients: toilets with adaptations.
- The nearest toilet with adaptations for visitors is located on the main hospital corridor.
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Visiting Hours
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- There are set visiting times for the ward.
- Visiting times are 14:00 - 19:00.
Toilet and Changing Facilities (Willows Blue)
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located on the ward corridor .
- The toilets with adaptations have a transfer space on both sides.
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Washroom and Shower Facilities
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- The washroom facilities which have adaptations are located in each side room.
- The shower facilities which have adaptations are located on the ward corridor.
Kitchen (Patients Kitchen)
- The kitchen is located inside the dining/day room.
- There is step-free level access into the kitchen.
- There is a single manual door with a low visual contrast.
- The door is permanently held open.
- The width of the opening is 87cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a high visual contrast.
- The work surface is 91cm from the floor.
- A lowered work surface is available with a clear knee recess.
- The lowered work surface is 74cm from the floor.
- Overhead and under counter cupboards are available.
- The hob is 89cm from the floor.
- A lowered hob is not available.
- The oven is at a suitable height for a wheelchair user.
- The sink is 91cm from the floor.
- A lowered sink is not available.
- The sink has a twist/turn tap.
- Facilities within the kitchen include a fridge, a freezer, a dishwasher, a microwave, a kettle and a toaster.
- The following machines are at a suitable height for a wheelchair user: dishwasher.
- Seating available in the kitchen includes: chairs with armrests.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Room (Dining/Day Room)
- The room is located on the main ward corridor.
- The distance from the Willows Blue ward entrance is 14m.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a low visual contrast.
- The doors are permanently held open.
- The width of the opening is 174cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and armchairs.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- Additional facilities/services include: a television with subtitles.
- There is background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Bathroom with Adaptations (Shower Room)
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Location and Access
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- The bathroom surveyed is located on the Willows Blue ward corridor .
- The most accessible route to the bathroom has step-free level access and doors permanently held open.
- There is step-free level access into the bathroom.
- There is pictorial, written text and dementia friendly signage on or near the door.
- The door opens by sliding and has a high visual contrast.
- The door requires effort to open.
- The width of the door opening is 78cm.
- The door has no lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the bathroom are 191cm (width) x 265cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The wash basin has a twist/turn tap.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- There is not a towel dispenser.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The bathroom has a waste bin and a clinical waste bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- The bathroom has a wheel-in shower.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a shower seat.
- The shower seat is 46cm from the floor.
- There are grab rails for the shower.
- The shower grab rails have a high visual contrast.
- There is a pull cord emergency alarm for the shower within 10cm from the floor.
Toilet with Adaptations (Transfer Both Sides)
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Location and Access
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- The toilet surveyed is located off the main Willows Blue ward corridor .
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial, written text and dementia friendly signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 78cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 187cm (width) x 215cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is lateral transfer space on both sides of the toilet.
- The lateral transfer space on the left is 67cm (from the side of the toilet pan).
- The lateral transfer space on the right is 76cm (from the side of the toilet pan).
- There is a spatula flush on the right transfer side.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a low visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a low visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet roll holder is located on the dropdown rail.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 80cm from the floor.
- The wash basin has a twist/turn tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 128cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 109cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a pedal bin and a clinical waste bin.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
