Access Guide
Getting Here
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By Road
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- Malvern Community Hospital is located on Worcester Road and can be accessed by the A449.
- Malvern Community Hospital has its own car park for staff and visitors with 10+ Blue Badge bays.
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By Bus
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- The nearest bus stop is located on Worcester Road with route 44 operating here.
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By Train
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- The nearest train station is Malvern Link which is approximately 0.1 miles away.
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Useful Links
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- The link below is for the bus provider near Malvern Community Hospital.
- To view the web page described above click here (opens in new tab).
- The links below are for the train providers at Malvern Link.
- To view the web page described above click here (opens in new tab).
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- A member of staff trained in BSL skills is not normally on duty.
- British Sign Language interpreters can be provided on request.
- Language interpreters can be provided on request.
- The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request and different languages on request.
- There is not a wheelchair to borrow to aid transferring around the building.
- Water bowls for assistance dogs are not available.
- Home visits services are not available.
- There is free patient Wi-Fi access at this venue.
Parking
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Parking
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- The venue does have a dedicated car park.
- The car park is located at the front of the building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does have a barrier control system.
- Controls at the barrier are within the range of 100cm to 110cm.
- The barrier controls/touchscreen can be reached from the car.
- The car park surface is block paving.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) markings are faded.
- There is/are 10+ designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 612cm x 364cm (20ft 1in x 11ft 11in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Paying
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- There are parking charges for the car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located throughout the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is not free for Blue Badge holders.
- To see the parking charges please click here (opens new tab).
- Payment machines are located at the Main Entrance.
- There is not a payment machine at a convenient height for wheelchair users.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The entrance is clearly visible from the car park.
- The surface on the approach to the entrance is block paving.
- There is no tactile paving on dropped kerbs between the car park and the entrance.
- The nearest designated Blue Badge parking bay is approximately 26m (28yd 1ft) from the Main Entrance.
Bus Stop(s) and Drop-off Point(s)
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Bus Stop(s)
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- There is not an onsite bus stop.
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Drop-off Point(s)
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- There is a/are clearly marked onsite drop-off point(s).
- Drop-off is located just outside the Main Entrance.
- The Main Entrance is located to the right of the drop-off, To access the Main Entrance take the ramp/slope on the right.
Getting To (Malvern Community Hospital - X-Ray)
- Malvern Community Hospital - X-Ray is/are located on the ground floor of Malvern Community Hospital.
- Access to Malvern Community Hospital - X-Ray is via the Main Entrance.
- Enter via the Main Entrance and the reception is located straight ahead. Turn right and continue straight, X-Ray is located straight ahead.
- There is step free access to Malvern Community Hospital - X-Ray.
- Malvern Community Hospital - X-Ray is approximately 15m from the Main Entrance.
- Wayfinding signage is provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped or stepped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The bell is not in a suitable position to allow wheelchair users to gain access.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 143cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 152cm.
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Ramp/Slope Details
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- The ramp/slope is located to the left of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides going up.
- The ramp/slope does bypass the step(s).
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Step Details
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- The step(s) is/are located to the left of the entrance.
- There is/are 4 step(s).
- The step(s) is/are not clearly marked.
- There is tactile paving at the top and bottom of the step(s).
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are between the recommended 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides going up.
Opening Times
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
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Comments
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- The department is closed from 12:30 to 13:30 for lunch.
Entrance (X-Ray)
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Entrance Details
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- This information is for the entrance located on the ground floor.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are permanently held open.
- The width of the door opening is 87cm.
Reception
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Reception
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- The reception point is located to the left of the X-Ray entrance.
- The reception point is approximately 2m (2yd 7in) from the X-Ray entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are not windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is low (76cm or lower).
- There is sufficient space to write or sign documents on the counter.
- There is not a clear knee recess beneath the low section of the desk.
- The counter is staffed.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- There is sufficient space for a wheelchair user to use the waiting area.
- There is bench seating and single seats without armrests.
Inside Access
- There is level access once inside.
- This venue does not play background music.
- Wayfinding signage is available.
- The type of flooring in walkways and corridors is vinyl/laminate.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are medium.
Waiting Room / Area (X-Ray)
- There is a waiting room / area.
- The waiting room / area is approximately 9m from the X-Ray entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is not a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- All chairs have armrests.
- No tables are permanently fixed.
- Announcements are in person.
- The waiting room / area does have background music playing.
- There is not a flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are medium.
Consultation / Treatment Room (Ultrasound)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Ultrasound.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 90cm (2ft 11in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is not available.
- There is sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- There are no chairs with armrests available.
- No tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are low.
Consultation / Treatment Room (X-Ray)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; X-Ray.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are heavy.
- The width of the door opening is 90cm (2ft 11in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is not available.
- There is sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- There are some chairs with armrests available.
- Some tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are low.
Standard Changing Room
- There is a/are standard changing room(s) available.
- The standard changing room(s) surveyed is/are located to the right on entering the department.
- The standard changing room(s) is/are approximately 2m (2yd 7in) from the X-Ray entrance.
- The standard changing room(s) is/are approximately 5m (5yd 1ft) from the reception desk.
- There is level access to the standard changing room(s).
Accessible Toilet(s) (Left Hand Transfer)
- There is an/are accessible toilet(s) within this venue designated for public use.
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Location and Access
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- The accessible toilet surveyed is not for the sole use of disabled people.
- This accessible toilet is located at the end of the X-Ray corridor.
- This accessible toilet is approximately 8m (8yd 2ft) from the X-Ray entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The door opens inwards.
- The door is locked by a twist lock.
- The door is heavy.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The dimensions of the accessible toilet are 173cm x 258cm (5ft 8in x 8ft 6in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 105cm (3ft 5in).
- There is a dropdown rail on the transfer side.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and general domestic waste disposal units.
- There is not a flashing fire alarm beacon within the toilet.
- There is a/are coat hook(s).
- The height of the coat hook is 143cm from the floor.
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Position of Fixtures
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- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a standard shelf within the accessible toilet.
- The shelf is not between 90cm and 100cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 96cm (3ft 2in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- The tap type is lever.
- There is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 100cm.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 106cm (3ft 6in).
- There is not a hand dryer.
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is good.
- The contrast between the walls and floor is good.
- The lighting levels are good.
Standard Toilet(s)
- Standard toilet facilities are not available.
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Comments
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- There are no standard toilets in the building.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Malvern Community Hospital Main Entrance link (new tab) - click here.