Access Guide
Getting Here
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By Road
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- Osborne Court is located on Osborne Road and can be accessed by Worcester Road and Malvern Road from Worcester. Worcester Road gives access to the centre of Malvern Link.
- Blue Badge parking spaces are available in front of the Osborne Court building.
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By Bus
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- The nearest bus stop is located either at Co-op or on Moorlands Road. The 44 service stops hat both. It may be easier to alight at Moorlands Road, as the route is downhill from there.
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By Train
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- The nearest train station is Malvern Link, it is approximately 0.4 miles (2 min drive) from Osborne Court.
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Useful Links
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- This is the link for the home page of West Midlands Railway, the service operators of Malvern Link Train Station.
- To view the web page described above click here (opens in new tab).
- This is the link for the home page of First Group, the operators of bus services around Malvern Link.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- A member of staff trained in BSL skills is not normally on duty.
- British Sign Language interpreters can be provided on request.
- Language interpreters can be provided on request.
- The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request and different languages on request.
- There is not a wheelchair to borrow to aid transferring around the building.
- Water bowls for assistance dogs are available.
- Home visits services are not available.
Parking
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Parking
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- The venue does have a dedicated car park.
- The car park is located at the front of the building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 1 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 600cm x 500cm (19ft 8in x 16ft 5in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- Standard parking bays are also located in front of Hydrotherapy and Sir Jules Thorn. There are also three bays between the two buildings reserved for those with mobility impairments.
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Paying
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- There are not parking charges for the car park.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The entrance is clearly visible from the car park.
- The surface on the approach to the entrance is tarmac.
- There is no tactile paving on dropped kerbs between the car park and the entrance.
- The nearest designated Blue Badge parking bay is approximately 14m (15yd 11in) from the Main Entrance.
Shared Section (Bus Stop(s) and Drop-off Point(s))
Outside Access (Sir Jules Thorn House 1 - Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 86cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are heavy.
- The width of the door opening is 67cm.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
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Comments
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- There is a door bell on the outer door which is 121cm high.
Ward (Side Rooms. 11)
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Ward Information
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- This is a/an Learning Disabilities - Children ward.
- This is a shared ward.
- There is/are 0 bay(s) available.
- There is/are 6 side room(s) available.
- There is/are 6 bed(s) on this ward in total.
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Ward Access
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- There is level access throughout the ward.
- There is no clear signage on the ward.
- The type of flooring is carpet.
- The lighting levels are varied.
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Example Side Room
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- There are no side rooms available with an accessible ensuite.
- The width of the door opening into the side room is over 75cm.
- The side room surveyed does have a ceiling track hoist.
- The hoist covers the bed and the toilet.
- There is sufficient space next to the bed for a mobile hoist to operate.
- There is not room for a wheelchair user to manoeuvre around the bed.
- Bedside storage is available.
- The colour contrast between the walls and the floor in the side room is good.
- The lighting levels in the side room are moderate to good.
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Ward Features and Patient Facilities
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- A hearing assistance system is not available on the ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is available on the ward.
- There are washroom facilities for patients on the ward.
- There are toilet facilities for patients on the ward.
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Visitor Facilities
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- There are no accessible toilet facilities on the ward for visitors.
- Accessible toilet facilities for visitors are located in the Osborne Court - Admin/Out Patient Block.
- There are no standard toilet facilities on the ward for visitors.
- Standard toilet facilities for visitors are located in the Osborne Court - Admin/Out Patient Block.
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Visiting Times
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- There are no set visiting times, please contact the ward in advance.
Room / Area (Lounge)
- There is / are 1 room(s) / area(s) available.
- The name / number of the room / area surveyed was; Lounge.
- The room / area is approximately 14m from the Sir Jules Thorn House 1 Main Entrance.
- There is level access to the room / area.
- There is a/are door(s) into the room / area.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 86cm (2ft 10in).
- The type of flooring is carpet and vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- A hoist is available.
- The hoist is powered overhead.
- A sling is available.
- The sling is attached by hook and loop.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- No tables are permanently fixed.
- The room / area does have background music playing.
- There is not a red flashing fire alarm beacon within the room / area.
- Lighting levels are moderate to good.
Room / Area (Sensory Room)
- There is / are 1 room(s) / area(s) available.
- The name / number of the room / area surveyed was; Sensory Room.
- The room / area is approximately 12m from the Sir Jules Thorn House 1 Main Entrance.
- There is level access to the room / area.
- There is a/are door(s) into the room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 87cm (2ft 10in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- Some tables are permanently fixed.
- The room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the room / area.
- Lighting levels are adjustable.
Washroom (Ward Toilet, Shower and Bath)
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Washroom Details
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- The washroom surveyed has a wheel in shower, a bath, a toilet and a wash basin.
- The washroom surveyed is located ahead from the Sir Jules Thorne House 1 MainEntrance.
- The washroom surveyed is approximately 20m from the Sir Jules Thorne House 1 Main Entrance.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is shared.
- There is pictorial, written or text and dementia friendly signage on or near the washroom door.
- The washroom door(s) open(s) inwards.
- The door(s) is/are locked by a twist lock.
- The door may be difficult to open.
- The width of the door opening is 86cm (2ft 10in).
- The dimensions of the washroom are 380cm x 311cm (12ft 6in x 10ft 2in).
- The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is not an emergency pull cord alarm.
- There is a red flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 77cm.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is lever. It is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 105cm.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The height of the towel dispenser is 112cm.
- There is not a hand dryer.
- Disposal facilities are available.
- There is a/are female sanitary, nappy/incontinence items bin and general waste (with lid) disposal units.
- The washroom has a non-slip floor.
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Toilet Details
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- The height of the toilet seat above floor level is 45cm (1ft 6in).
- The toilet has a lid obstructing the back rest/cistern/wall.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 76cm.
- There is a flush on the transfer side.
- There are dropdown rails on both sides of the toilet.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The height of the toilet roll holder is 71cm.
- There is not a shelf next to the toilet.
- There is not a colostomy changing shelf for standing users next to the toilet.
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Shower Details
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- There is a wheel in shower.
- The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
- The shower head is height adjustable.
- The shower control type is lever.
- There is a fixed seat for the shower.
- The height of the flip-down/tip-up or fixed seat is 40cm (1ft 4in).
- There are wall-mounted grab rails available for the shower.
- The shower tray is accessed via a shallow step.
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Bath Details
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- There is a bath.
- The height of the side of the bath from floor level is 71cm (2ft 4in).
- The bath is height adjustable.
- The bath tap type is lever. It is a mixer tap.
- There is a shower over/for the bath.
- The shower head is hand held.
- There are not wall-mounted grab rails available for the bath.
- A bath hoist is not available.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is good.
- The colour contrast between the internal washroom door and wall is good.
- The colour contrast between the dropdown rail(s) and wall is fair.
- The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is fair.
- The toilet seat colour contrast is poor.
- The colour contrast between the shower wall-mounted grab rails and wall is good.
- The colour contrast between the washroom floor and walls is good.
- Lighting levels are moderate to good.
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Comments
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- There is a ceiling tracking hoist that comes through from the adjoining room no. 2 and covers the toilet and bath.
Washroom (Toilet and Bath)
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Washroom Details
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- The washroom surveyed has a bath, a toilet and a wash basin.
- There is/are 1 washroom(s) of this type in the ward.
- The washroom surveyed is located ahead from the Sir Jules Thorne House 1 Main Entrance.
- The washroom surveyed is approximately 12m from the Sir Jules Thorne House 1 Main Entrance.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is shared.
- There is pictorial, written or text and dementia friendly signage on or near the washroom door.
- The washroom door(s) open(s) inwards.
- The door(s) is/are locked by a twist lock.
- The door may be difficult to open.
- The width of the door opening is 86cm (2ft 10in).
- The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is not an emergency pull cord alarm.
- There is a red flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 86cm.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is twist/turn. It is not a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 109cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 135cm.
- There is not a hand dryer.
- Disposal facilities are available.
- The washroom has a non-slip floor.
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Toilet Details
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- The height of the toilet seat above floor level is 46cm (1ft 6in).
- The toilet has a lid obstructing the back rest/cistern/wall.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 70cm.
- There is a flush on the transfer side.
- There is no dropdown rail for the toilet.
- There are no wall-mounted grab rails for the toilet.
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The height of the toilet roll holder is 77cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
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Bath Details
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- There is a bath.
- The height of the side of the bath from floor level is 55cm (1ft 10in).
- The bath is not height adjustable.
- The bath tap type is lever. It is not a mixer tap.
- There is not a shower over/for the bath.
- There are not wall-mounted grab rails available for the bath.
- A bath hoist is not available.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is good.
- The colour contrast between the internal washroom door and wall is good.
- The toilet seat colour contrast is poor.
- The colour contrast between the washroom floor and walls is good.
- Lighting levels are moderate to good.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Osborne Court - Admin/Outpatient Block link (new tab) - click here.