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Princess of Wales Community Hospital - Minor Injuries Unit

Princess of Wales Community Hospital, Stourbridge Road, Bromsgrove, Worcestershire, B61 0BB

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Access Guide

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Getting To (Minor Injuries Unit)

  • The most accessible route from Main Entrance Blue Badge Bay Parking has steep ramps or slopes, uneven surfaces and a dropped kerb.
  • Access to the Minor Injuries Unit is via the Minor Injuries Unit Entrance.
  • There is not a drop-off point at this entrance.
  • the Minor Injuries Unit is located to the right of the Main Entrance.
  • View more information on getting to and around the hospital (opens new tab).

Parking (Main Entrance Blue Badge Bay Parking)

  • Parking View
    • The venue does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located outside the Main Entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 366cm x 532cm (12ft x 17ft 5in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Paying View
    • There are parking charges for the car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located just outside the Main Entrance.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • Free parking for Blue Badge holders is for 20 minutes only.
    • To see the parking charges please click here (opens new tab).
    • Payment machines are located just outside the Main Entrance.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is tarmac.
    • There is no tactile paving on dropped kerbs between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 32m (34yd 2ft) from the Main Entrance.

Entrance (Minor Injuries Unit Main Entrance)

  • This entrance is located to the right of the building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is an intercom at a height of 110cm.
  • The height of the hand sanitiser is 138cm.
  • There is a single automatic door at this entrance.
  • The door opens by sliding.
  • There is a push pad at a height of 112cm.
  • The width of the opening is 120cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is a push pad or push button to exit at a height of 107cm.
  • There is a second set of double automatic doors.
  • The second set of doors open towards you.
  • The push pad for the automatic doors is at a height of 94cm.
  • The width of the opening is 135cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a medium visual contrast.
  • There is a push pad or push button to exit at a height of 93cm.
  • There is step-free level access as you enter.

Department / Service (Minor Injuries Unit)

  • Location and Access View
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include manual doors and narrow walkways.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is background noise in this area.
    • Wayfinding and dementia-friendly signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • Lighting levels are adjustable.
  • Facilities and Services View
    • There are 8 consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Some seating is fixed.
    • There is a clearly signed portable hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • The following facilities are available for patients: a toilet with adaptations and a standard toilet.

Toilet and Changing Facilities (Minor Injuries Unit)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the rear of the seating area.
    • The toilet with adaptations has a left hand transfer space.
    • The shared step-free standard toilet facilities are located at the rear of the seating area.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the standard toilet in the seating area.

Reception (Minor Injuries Unit)

  • The reception is located on the right as you enter the Minor Injuries Unit.
  • The distance from the Minor Injuries Unit main entrance is 2m.
  • There is step-free level access to reception.
  • The height of the reception desk is 120cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 74cm.
  • The reception has glazed screens and patterned/distracting backgrounds.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Some seating is fixed.

Entrance (X-RAY - From MIU)

  • This entrance is located to the left of the reception desk.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • The height of the hand sanitiser is 137cm.
  • There are double manual doors at this entrance.
  • The doors open towards you.
  • The doors require effort to open.
  • The width of the opening is 160cm.
  • The doors have a high visual contrast.

Consultation / Medical Room (Plaster Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Plaster Room.
  • The room is located on the main corridor.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens inwards.
  • The door requires effort to open.
  • The width of the opening is 88cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 190cm.
  • Seating available in the room includes: chairs with armrests.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Consultation / Medical Room (Triage)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Triage.
  • The room is located on the left of the main corridor.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 137cm.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The door requires effort to open.
  • The width of the opening is 87cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable.

Consultation / Medical Room (Eye Examination Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Eye Examination Room.
  • The room is located on the left of the main corridor.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The door requires effort to open.
  • The width of the opening is 87cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests, chairs without armrests and height adjustable chairs.
  • Furniture available in the room includes: desks.
  • The furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable.

Consultation / Medical Room (Treatment Room 5)

  • There are 5 consultation/medical rooms available.
  • The room surveyed was; Treatment Room 5.
  • The room is located on the far left of the main corridor.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The door requires effort to open.
  • The width of the opening is 87cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 175cm.
  • Seating available in the room includes: chairs with armrests, chairs without armrests and stools.
  • Furniture available in the room includes: desks.
  • The furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the rear of the seating area.
    • The distance from the Minor Injuries Unit main entrance is 8m.
    • The most accessible route to the toilet has step-free level access and narrow walkways.
    • There is step-free level access into the facility.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The door requires effort to open.
    • The width of the door opening is 87cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 157cm (width) x 232cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 91cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 89cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 93cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 125cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a low visual contrast.
    • Lighting levels were even at the time of the survey.