You are on Overview (Stonebow Unit - Building). Skip to the next section.

Overview (Stonebow Unit - Building)

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• About View
  • The Stonebow Unit is a secure mental health unit at the Hereford County Hospital.
  • Services available in the venue include: Mental Health Care.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • There is a drop-off point and a public car park nearby.
  • The nearest parking is located at the bus station.
  • View information on Hereford Bus Station Car Park (opens new tab) .
  • The nearest train station is Hereford.
  • The nearest bus station is Hereford.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout.
  • Access throughout may include automatic doors and manual doors.
  • The ground and first floor can be accessed via a standard lift.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • British Sign Language interpreters can be provided on request.
  • There is not a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.

You are on Toilet and Changing Facilities (Stonebow Unit). Skip to the next section.

Toilet and Changing Facilities (Stonebow Unit)

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located on the main corridor in the Stonebow Unit.
  • The transfer space varies between left and right in the toilets with adaptations.

You are on Parking (Stonebow Unit). Skip to the next section.

Parking (Stonebow Unit)

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• Car Park View
  • The car park is located in front of the Stonebow Unit.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 2 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 223cm (width) x 476cm (depth).
  • There is a marked zone to both sides and rear.
  • The width of the marked zone is 130cm.
  • The nearest designated bay is 25m from Stonebow Unit - Main Entrance.
  • The most accessible route from the Blue Badge parking has a slight ramp or slope and bollards.
  • There is no dropped kerb from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for Blue Badge holders and permit holders only.
  • Parking is free for all users.
  • Clearly presented parking signs are available.
• Electric Vehicle Charging Points View
  • There are 3 electric vehicle charging points.
  • The dimensions of the surveyed electric vehicle charging bay are 240cm (width) x 390cm (depth).
• Drop-off Point View
  • There is not a designated drop-off point available.
• Public Car Parks View
  • There is a public car park located off Commercial Road.
  • The name of the car park is Bus Station Car Park.
  • Designated Blue Badge parking bays are available in the car park.

You are on Entrance (Stonebow Unit - Main Entrance). Skip to the next section.

Entrance (Stonebow Unit - Main Entrance)

• This entrance is located at the front of the Stonebow Unit.
• The approach to the entrance has a bollard.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is a key pad at a height of 124cm.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 125cm.
• There is a small lip on the threshold of the opening.
• The doors have a high visual contrast.
• There is step-free level access as you enter.

You are on Entrance (Reception Lobby). Skip to the next section.

Entrance (Reception Lobby)

• This entrance is located in the Stonebow Unit entrance corridor.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There is an intercom at a height of 127cm.
• There are double manual doors at this entrance, however one door is locked or bolted.
• The locked door can be opened on request.
• The doors open towards you.
• The width of the opening is 80cm.
• The doors have a low visual contrast.
• There is a push pad or push button to exit at a height of 124cm.
• There is step-free level access as you enter.

You are on Reception (Stonebow Unit). Skip to the next section.

Reception (Stonebow Unit)

• The reception is located on the ground floor, in the entrance hall.
• The distance from the Reception Lobby Entrance is 4m.
• There is step-free level access to reception.
• The height of the reception desk is 110cm.
• There is a lowered section at the desk.
• The height of the lowered section is 73cm.
• The reception has glazed screens.
• There is background noise in this area.
• Lighting levels were even at the time of the survey.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests.
• Furniture available in this area includes: coffee tables.

You are on Entrance (Stonebow Unit - Main Corridor). Skip to the next section.

Entrance (Stonebow Unit - Main Corridor)

• This entrance is located to the right of reception.
• The entrance area is not clearly signed.
• There is step-free level access at the entrance.
• There is a single automatic door at this entrance.
• The door has a locked extension leaf.
• The locked extension leaf can be opened on request.
• The door opens towards you.
• The width of the opening is 97cm.
• There is a small lip on the threshold of the opening.
• The door has a low visual contrast.
• There is step-free level access as you enter.

You are on Getting Around (Stonebow Unit). Skip to the next section.

Getting Around (Stonebow Unit)

• There is step-free level access throughout all areas.
• Access throughout may include manual doors.
• Some flooring is shiny.
• There is a high visual contrast between the walls and floor in all areas.
• There is no (or very little) background noise.
• Wayfinding and dementia-friendly signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: chairs with armrests.
• Lighting levels vary due to the size of the space.

You are on Room (Family Room). Skip to the next section.

Room (Family Room)

• The room is located on the ground floor in the main unit corridor.
• The distance from the Stonebow Unit - Main Corridor entrance is 10m.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 70cm.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests, armchairs and sofas.
• Furniture available in the room includes: coffee tables.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.
• There is a baby change table in this room with a surface height of 90cm.

You are on Room (Tribunal Room). Skip to the next section.

Room (Tribunal Room)

• The room is located on the first floor corridor .
• The distance from the Stonebow Unit lift is 17m.
• The most accessible route to the room has step-free level access and a lift.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door has a locked extension leaf.
• The locked extension leaf can be opened on request.
• The door opens inwards.
• The door is easy to open.
• The width of the opening is 88cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: tables.
• Some tables are fixed.
• The surface heights are not suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• Lighting levels are adjustable.

You are on Room (Meeting Room 5). Skip to the next section.

Room (Meeting Room 5)

• The room is located ahead when exiting the Stonebow Unit lift on the first floor.
• The distance from the Stonebow Unit lift is 5m.
• The most accessible route to the room has step-free level access and a lift.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The door requires effort to open.
• The width of the opening is 88cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: desks.
• The desks are fixed.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• Lighting levels are adjustable.
• There are 6 additional similar meeting rooms on this floor .

You are on Consultation / Medical Room (Clinic Room). Skip to the next section.

Consultation / Medical Room (Clinic Room)

• There is 1 consultation/medical room available.
• The room surveyed was; Clinic Room.
• The room is located on the first floor corridor.
• The most accessible route to the room has step-free level access and a lift.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The door requires effort to open.
• The width of the opening is 88cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• The treatment table is free standing at a fixed height.
• The length of the treatment table is 188cm.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables.
• Some tables are fixed.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• Lighting levels are adjustable.

You are on Lift (Stonebow Unit). Skip to the next section.

Lift (Stonebow Unit)

• The lift surveyed is located in the main unit corridor.
• The distance from the Stonebow Unit - Main Corridor entrance is 6m.
• The most accessible route to the lift has step-free level access.
• The ground and first floors are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 135cm.
• The internal dimensions of the lift are 158cm (width) x 260cm (depth).
• The internal lift control buttons have a low visual contrast, Braille markings and tactile markings.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a hearing assistance alarm system.
• Lighting levels were even at the time of the survey.
• Reception must be informed to use this lift.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located in the main corridor opposite the family room.
  • The distance from the Stonebow Unit - Main Corridor entrance is 17m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial, written text and dementia friendly signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 86cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door .
• Dimensions and Features View
  • The dimensions of the cubicle are 190cm (width) x 256cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 124cm (from the side of the toilet pan).
  • There is a push button flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 100cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a push tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 94cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a high visual contrast.
  • The towel dispenser is 76cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin and a pedal bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located opposite the Jenny Lind Ward.
  • The distance from the Stonebow Unit - Main Corridor entrance is 28m.
  • The most accessible route to the toilet has step-free level access and manual doors.
  • There is step-free level access into the facility.
  • There is pictorial, written text and dementia friendly signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 86cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door .
• Dimensions and Features View
  • The dimensions of the cubicle are 200cm (width) x 246cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 134cm (from the side of the toilet pan).
  • There is a push button flush on the non-transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 98cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a push tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rail has a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 94cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a high visual contrast.
  • The towel dispenser is 76cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.