Access Guide
Getting Here
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By Road
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- Tenbury Community Hospital is located on the A456 which leads east to Kidderminster and can be accessed from the A49 to the west.
- Blue Badge bays are available both in front of the main building and the Outpatients entrance. They are accessed via separate entrances.
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By Bus
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- The nearest bus stop is the 'Hospital Stop'. It is located on the A456 in front of Tenbury Community Hospital. The 291, 731, 758 and 825 services stop here.
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By Train
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- The nearest train station is Ludlow, it is approximately 10.4 miles (19 min drive) from Tenbury Community Hospital.
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Useful Links
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- This is the link for the home page of Arriva Trains Wales, the service operators of Ludlow Train Station.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- A member of staff trained in BSL skills is not normally on duty.
- British Sign Language interpreters can be provided on request.
- Language interpreters can be provided on request.
- The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request and different languages on request.
- There is not a wheelchair to borrow to aid transferring around the building.
- Water bowls for assistance dogs are not available.
- Home visits services are not available.
- There is free patient Wi-Fi access at this venue.
Parking (Main Entrance)
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Parking
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- The venue does have a dedicated car park.
- The car park is located in front of the Main Entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 2 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 365cm x 608cm (11ft 12in x 19ft 11in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is an additional car park for staff.
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Paying
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- There are not parking charges for the car park.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The entrance is clearly visible from the car park.
- The surface on the approach to the entrance is tarmac.
- There is no tactile paving on dropped kerbs between the car park and the entrance.
- The nearest designated Blue Badge parking bay is approximately 13m (14yd 8in) from the Main Entrance.
Getting To (Daycase Unit/Blood Infusion)
- Daycase Unit/Blood Infusion is/are located at the rear of Tenbury Community Hospital.
- Access to Daycase Unit/Blood Infusion is via the Daycase Unit/Blood Infusion.
- Enter via the Main Entrance turn right , continue ahead and turn left. Daycase Unit/Blood Infusion is located ahead and to the left.
- There is step free access to Daycase Unit/Blood Infusion.
- Daycase Unit/Blood Infusion is approximately 35m from the Main Entrance.
- There is a/are manual, heavy, single door(s) between the Main Entrance and the department/service.
- Wayfinding signage is provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 141cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- The door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 111cm.
Opening Times
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
Entrance (Daycase Unit/Blood Infusion)
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Entrance Details
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- This information is for the entrance located at the rear of the hospital.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a hand sanitiser.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are heavy.
- The width of the door opening is 87cm.
Inside Access
- There is level access once inside.
- There is a hearing assistance system.
- The system is a portable loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Wayfinding signage is not available.
- The type of flooring in walkways and corridors is vinyl/laminate.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are varied.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is approximately 2m from the Daycase Unit/Blood Infusion entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is not a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- Some chairs with armrests are available.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is a flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are low to moderate.
Consultation / Treatment Room (Ultrasound)
- There is / are 2 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Ultrasound.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 85cm (2ft 9in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist can be brought in from another department.
- There is not sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- There are no chairs with armrests available.
- No tables are permanently fixed.
- The room does not have background music playing.
- There is a flashing fire alarm beacon within the room.
- Lighting levels are medium.
Room / Area (Relatives)
- There is / are 1 room(s) / area(s) available.
- The name / number of the room / area surveyed was; Relatives.
- There is level access to the room / area.
- There is a/are door(s) into the room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 87cm (2ft 10in).
- The type of flooring is vinyl/laminate.
- There is not room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- All chairs have armrests available.
- No tables are permanently fixed.
- The room / area does not have background music playing.
- There is a flashing fire alarm beacon within the room / area.
- Lighting levels are bright.
Washroom (Shower)
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Washroom Details
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- The washroom surveyed has a wheel in shower and a wash basin.
- There is step free access to the washroom surveyed once inside the department.
- This washroom is interchangeable between male and female.
- There is no additional signage on or near the washroom door.
- The washroom door(s) open(s) outwards.
- The door(s) is/are locked by a twist lock.
- The door(s) is/are light to open.
- The width of the door opening is 91cm (2ft 12in).
- The dimensions of the washroom are 178cm x 286cm (5ft 10in x 9ft 5in).
- The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is within reach and fully functional.
- There is not a flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The height of the wash basin is 80cm.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is twist/turn. It is not a mixer tap.
- There is a soap dispenser.
- The height of the soap dispenser is 90cm.
- There is a towel dispenser.
- The height of the towel dispenser is 128cm.
- There is not a hand dryer.
- Disposal facilities are available.
- The washroom has a non-slip floor.
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Shower Details
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- There is a wheel in shower.
- The shower head is height adjustable.
- The shower control type is twist/turn.
- There is no seat for the shower.
- There are wall-mounted grab rails available.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is good.
- The colour contrast between the internal washroom door and wall is good.
- The colour contrast between the dropdown rail(s) and wall is good.
- The colour contrast between the shower wall-mounted grab rails and wall is good.
- The colour contrast between the washroom floor and walls is good.
- Lighting levels are bright.
Accessible Toilet(s) (Right Hand Transfer)
- There is an/are accessible toilet(s) within this venue designated for public use.
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Location and Access
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- The accessible toilet surveyed is not for the sole use of disabled people.
- This accessible toilet is located to the corridor on the left on entering the department.
- This accessible toilet is approximately 16m (17yd 1ft) from the Daycase Unit/Blood Infusion entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The door opens outwards.
- The door is locked by a twist lock.
- The door is heavy.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The dimensions of the accessible toilet are 168cm x 208cm (5ft 6in x 6ft 10in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 87cm (2ft 10in).
- There is a dropdown rail on the transfer side.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- The height of the light switch/pull cord is 132cm from floor level.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary disposal units.
- There is not a flashing fire alarm beacon within the toilet.
- There is a/are coat hook(s).
- The height of the coat hook is 170cm from the floor.
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Position of Fixtures
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- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a standard shelf within the accessible toilet.
- The shelf is not between 90cm and 100cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 96cm (3ft 2in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The height of the wash basin is 70cm (2ft 4in).
- The tap type is lever.
- There is a mixer tap.
- There is a soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 107cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 100cm (3ft 3in).
- There is not a hand dryer.
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the dropdown rail(s) and wall is fair.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is good.
- The lighting levels are good.
Standard Toilet(s)
- Standard toilet facilities are not available.
Related Access Guides
- To view other access guides that are related to this one please use the links below.
- Tenbury Community Hospital - Main Building link (new tab) - click here.