Access Guide
Accommodation Overview
-
About
View
- There are 4 bedrooms in total.
- There is step-free level access to some of the bedrooms.
- Dogs are welcomed at this venue.
-
Parking and Public Transport
View
- The venue has its own car park.
- The nearest train station is Hereford.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
-
Getting In and Around
View
- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the first floor, access to the outdoor seating area and the hot tub.
- Access throughout may include uneven surfaces and manual doors.
- The ground floor and first floor can be accessed via stairs.
-
Getting Help and Assistance
View
- There is seating available.
- You can borrow or hire the following equipment: vibrating pillows, bath mats, raised toilet seats, shower chairs and mobility scooter charging facilities.
- Additional equipment which can be borrowed or hired includes: toilet frame, portable ramp, bed guard and easy care sheets with waterproof bed protector.
- Renting third party equipment (e.g. bed hoists or profiling beds) can be arranged through TPG, Hereford Disabled Aids or Mills Mobility Aids.
- Delivery can be arranged prior to arrival & collection following departure.
- View more information on borrowing or hiring equipment (opens new tab).
- The alternative formats documents can be provided in include: large print (on request).
- There is a water bowl available for assistance dogs.
Parking
-
Car Park
View
- The car park is located in front of the cottage.
- The car park is open air/surface.
- The car park surface consists of loose chippings.
- There are no designated Blue Badge parking bays available.
-
Charges and Restrictions
View
- Parking is free for all users.
-
Electric Vehicle Charging Points
View
- There are no electric vehicle charging points designated for Blue Badge holders.
- There is 1 electric vehicle charging point.
- The dimensions of the electric vehicle charging bay are 250cm (width) x 500cm (depth).
- The nozzle holster is not at a suitable height for a wheelchair user.
- Payment can be made via an app.
Entrance
- This entrance is located at the front of the cottage.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is ramped and stepped access at the entrance.
- The ramp does not bypass the step.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide.
- There is a handrail on the left going up.
- There is one step as you enter.
- There are no handrails for the step.
- The step is unmarked.
- The height of the step is not between 15cm and 18cm.
- The height of the step is 7cm.
- There is a key safe at a height of 135cm.
- There is a single manual door.
- The door opens away from you.
- The width of the opening is 81cm.
- The door has a low colour contrast.
Accessible Bedroom - Sycamore
-
Bedroom Access
View
- The bedroom surveyed is located to the left hand side, from the main entrance.
- The distance from the entrance door is 3m.
- The most accessible route to the bedroom has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into the bedroom.
- There is written text signage on or near the door.
- The door opens inwards and has a low colour contrast.
- The width of the opening is 81cm.
-
Bedroom Features
View
- The bedroom has a super king bed which can be split into two singles.
- The top of the mattress is 65cm from the floor.
- The space under the bed is 3cm from the floor.
- There is room for a wheelchair user to manoeuvre next to the bed.
- Seating available in the bedroom includes: a chair with armrests.
- Furniture available in the bedroom includes: a desk.
- The following is also available in this bedroom: bedside plug sockets, TV with subtitles and a flashing fire alarm.
- There is no emergency alarm.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
- This bedroom does not have an adjoining room.
- There is a coat hook on the back of the bedroom door, at a height of 105cm.
Bathroom with Adaptations
-
Location and Access
View
- The bathroom surveyed is located to the right hand side, off the corridor.
- The distance from the main entrance is 6m.
- The most accessible route to the bathroom room has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into the bathroom.
- There is not any signage on or near the door.
- The door opens inwards and has a low colour contrast.
- The width of the opening is 64cm.
- The door has a sliding bolt lock.
- Internally the door has a low colour contrast.
- There is not a grab rail on the internal door.
-
Dimensions and Features
View
- The dimensions of the bathroom are 250cm (width) x 268cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 75cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is no vertical grab rail for the toilet.
- There is no dropdown grab rail for the toilet.
- The toilet seat is 52cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 80cm from the floor.
- The wash basin has lever taps.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 90cm from the floor.
- There is a hand towel for drying hands.
- There is not a hand dryer.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The bathroom has a waste bin.
- There are multiple coat hooks.
- The coat hooks are 105cm and 191cm from the floor.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
- The bathroom has a shower cubicle.
- There is an adjustable shower head which can also be detached.
- The shower controls are twist turn mixer.
- There is a height-adjustable shower seat.
- There are 2 vertical grabrails in the shower.
- The height of the step into the shower cubicle is 14cm.
Utility Room
- The utility room is located off the main corridor.
- There is step-free level access into the utility room.
- There is a single manual door with a low visual contrast.
- The door opens away from you.
- The width of the opening is 71cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The flooring is patterned.
- The walls and floor have a high visual contrast.
- The work surface is 93cm from the floor.
- The sink is 93cm from the floor.
- A lowered sink is not available.
- The sink has a twist/turn tap.
- Facilities within the room include a washer dryer.
- The following machines are at a suitable height for a wheelchair user: washer dryer.
- Lighting levels were even at the time of the survey.
Kitchen
- The kitchen is located at the end of the corridor.
- There is step-free level access into the kitchen.
- There is a single manual door.
- The door opens away from you.
- The width of the opening is 72cm.
- There is a small lip on the threshold of the opening.
- The door has a high colour contrast.
- There is room for a wheelchair user to manoeuvre.
- Some flooring is shiny and patterned.
- The walls and floor have a high colour contrast.
- The work surface is 94cm from the floor.
- A lowered work surface is not available.
- Overhead and under counter cupboards are available.
- The hob is 94cm from the floor.
- A lowered hob is not available.
- The oven is at a suitable height for a wheelchair user.
- The sink is 92cm from the floor.
- A lowered sink is not available.
- The sink has a lever mixer tap.
- Facilities within the kitchen include a fridge freezer, a dishwasher, a microwave, a kettle and a toaster.
- The following appliances are at a suitable height for a wheelchair user: dishwasher.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- There is also an air fryer.
Lounge
- The lounge is located off the kitchen.
- There is step-free level access into the lounge.
- There is room for a wheelchair user to manoeuvre.
- Some flooring is shiny and patterned.
- The walls and floor colour contrast varies between low and high.
- Seating available in the lounge includes: sofas.
- Furniture available in the lounge includes: coffee tables.
- The clear height under the tables/desks is not suitable for wheelchair users.
- There is a TV with subtitles.
- Lighting levels were even at the time of the survey.
- There is a floor mat which could cause a trip hazard.
Dining Room/Lounge
- The dining room is located of the lounge.
- There is step-free level access into the dining room.
- The width of the doorway into the dining room/lounge is 90cm.
- Some flooring is shiny and patterned.
- The walls and floor have a high colour contrast.
- Seating available in this area includes: chairs without armrests and sofas.
- Furniture available in this area includes: tables.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- Lighting levels are adjustable.
Outdoor Seating Area
-
Location and Access
View
- Access to the outdoor seating area is located off the dining room/lounge.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is one step to this area.
- There are no handrails for the step.
- The step is unmarked.
- The height of the step is not between 15cm and 18cm.
- The height of the step is 6cm.
- There are double manual doors.
- The doors open away from you.
- The width of the opening is 170cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
-
Seating Area
View
- The seating area is partially covered.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and benches.
- Furniture available in this area includes: tables.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is not suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- There is stepped access to the hot tub.