Access Guide
Accommodation Overview
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About
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- Trevase Granary is an award-winning 5-star gold Visit England self-catering accommodation, in an 18th century traditional stone building.
- There are 8 bedrooms in total.
- There is step-free level access to some of the bedrooms.
- There are 2 bedrooms with adaptations.
- There is step-free level access to all bedrooms with adaptations.
- None of the bedrooms with adaptations have adjoining rooms.
- All bedrooms with adaptations have an ensuite with a wheel-in shower.
- Only assistance dogs are welcomed at this venue.
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Parking and Public Transport
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- The venue has its own car park.
- The nearest train station is Hereford.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free access via a portable ramp at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the main entrance and the games room.
- The following areas have stepped access: the first floor and the laundry room .
- Access throughout may include manual doors.
- The ground floor and the first floor can be accessed via a stair lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system.
- You can borrow or hire the following equipment: vibrating pillows, panic alarm, bath mats, raised toilet seats, shower chairs and commodes.
- Additional equipment which can be borrowed or hired includes: toilet frame, portable ramp, bed guard and easy care sheets with waterproof bed protector.
- Renting third party equipment (e.g. bed hoists or profiling beds) can be arranged through TPG, Hereford Disabled Aids or Mills Mobility Aids.
- Delivery can be arranged prior to arrival & collection following departure.
- View more information on borrowing or hiring equipment (opens new tab).
- The alternative formats documents can be provided in include: large print (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Parking
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Car Park
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- The car park is located to the right hand side of the accommodation.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are no designated Blue Badge parking bays available.
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Charges and Restrictions
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- This car park is for visitors only.
- Parking is free for all users.
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Electric Vehicle Charging Points
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- There are no electric vehicle charging points designated for Blue Badge holders.
- There are 2 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 500cm (width) x 300cm (depth).
- The nozzle holster is not at a suitable height for a wheelchair user.
- You do not need an online account to use the charging point.
- There is also a Tesla charging point.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located at the front of the accommodation, accessed via the covered walkway from the parking area.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a portable ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide.
- There is one step as you enter.
- There are no handrails for the step.
- The step is unmarked.
- The height of the step is not between 15cm and 18cm.
- The height of the step is 5cm.
- There is a key lock at a height of 98cm.
- There is a single manual door.
- The door opens away from you.
- The width of the opening is 97cm.
- The door has a medium colour contrast.
Bedroom and Ensuite with Adaptations (The Cider Room - Left Hand Transfer)
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Bedroom Access
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- The bedroom surveyed is located to the left hand side at the end of the corridor, from the main entrance.
- The distance from the main entrance is 6m.
- The most accessible route to the bedroom has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into the bedroom.
- There is written text signage on or near the door.
- Entry to the room is by a key lock.
- The height of the key lock is 116cm.
- The door opens inwards and has a high colour contrast.
- The width of the opening is 82cm.
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Bedroom Features
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- The bedroom has twin single beds.
- The top of the mattress is 62cm from the floor.
- The bed is height adjustable.
- The space under the bed is 30cm from the floor.
- There is room for a wheelchair user to manoeuvre next to the bed.
- Seating available in the bedroom includes: a chair with armrests and a chair without armrests.
- Furniture available in the bedroom includes: a desk.
- The following is also available in this bedroom: bedside plug sockets, TV with subtitles and a flashing fire alarm.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- Lighting levels are adjustable.
- This bedroom does not have an adjoining room.
- There are also two day beds in this room.
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Ensuite Access
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- There is step-free level access into the ensuite.
- The ensuite door opens outwards and has a high colour contrast.
- The width of the opening is 82cm.
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
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Ensuite Dimensions and Features
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- The dimensions of the ensuite are 310cm (width) x 300cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 210cm (from the side of the toilet pan).
- There is a push button flush for the toilet.
- The flush is on top of the cistern.
- There is no horizontal grab rail for the toilet.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium colour contrast.
- There is no dropdown grab rail for the toilet.
- The toilet seat is 50cm from the floor.
- The toilet seat has a low colour contrast.
- There is not a wall mounted toilet roll holder.
- The wash basin has a lever mixer tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- The wash basin is 84cm from the floor.
- There is a vertical grab rail on the left side of the wash basin.
- The wash basin grab rail has a medium colour contrast.
- There is a wash basin mounted soap dispenser.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a pedal bin.
- There are multiple coat hooks.
- The coat hooks are 105cm and 178cm from the floor.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- The ensuite has a wheel in shower.
- There is room for a wheelchair user to manoeuvre in the shower.
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a shower seat.
- The shower seat is 56cm from the floor.
- There are grab rails for the shower.
- The grab rails for the shower have a medium colour contrast.
- There are no dropdown rails for the shower.
- There is no emergency alarm.
- The shower seat and commode are height adjustable.
Stairs and Stair Lift to Access the First Floor
- The stairs surveyed are located in the hallway straight ahead, from the main entrance.
- The ground floor and first floor can be accessed by these stairs.
- There are 13 steps between floors.
- The steps have some clear markings and have a handrail on the right going up.
- The handrail is not easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 20cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Kitchen
- The kitchen is located to the right hand side, from the top of the stairs.
- There is step-free level access into the kitchen.
- There is a single manual door.
- The door opens away from you.
- The width of the opening is 82cm.
- There is a small lip on the threshold of the opening.
- The door has a high colour contrast.
- There is room for a wheelchair user to manoeuvre.
- Some flooring is shiny and patterned.
- The walls and floor have a high colour contrast.
- The work surface is 90cm from the floor.
- A lowered work surface is available.
- The lowered work surface has a knee recess.
- The lowered work surface is 79cm from the floor.
- Overhead and under counter cupboards are available.
- The hob is 90cm from the floor.
- A lowered hob is not available.
- The oven is at a suitable height for a wheelchair user.
- The sink is 90cm from the floor.
- A lowered sink is not available.
- The sink has lever taps.
- Seating available in the kitchen includes: stools.
- Facilities within the kitchen include a fridge, a freezer, a dishwasher, a microwave, a kettle, a toaster and easy grip cutlery.
- The following appliances are at a suitable height for a wheelchair user: dishwasher.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Dining Room/Lounge
- The dining room is located through the door to the far right hand side of the kitchen.
- There is step-free level access into the dining room.
- There is a single manual door.
- The door opens away from you.
- The width of the opening is 78cm.
- There is a small lip on the threshold of the opening.
- The door has a high colour contrast.
- There is room for a wheelchair user to manoeuvre.
- The flooring is shiny and patterned.
- The walls and floor have a high colour contrast.
- Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs and sofas.
- Furniture available in this area includes: tables and coffee tables.
- The surface height of the tables/desks is not suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable.
- The mat in the lounge area could cause a trip hazard.
Cloakroom
- The shared standard toilet facilities were surveyed.
- The toilet is located next to the dining room/lounge.
- The distance from the dining room/lounge is 1m.
- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into the toilet.
- There is not any signage on or near the door.
- The door opens inwards and has a high colour contrast.
- The width of the opening is 82cm.
- Internally the door has a high colour contrast.
- Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
- The wash basin has a lever mixer tap.
- Hand drying facilities include: a hand towel.
- Lighting levels were even at the time of the survey.
Cinema Room
- The room is located to the right hand side, from the top of the stairs.
- The distance from the top of the stairs is 7m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The width of the opening is 82cm.
- There is a small lip on the threshold of the opening.
- The door has a high colour contrast.
- There is step-free level access throughout the majority of areas.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: sofas.
- Furniture available in this room includes: coffee tables.
- There is not a hearing assistance system.
- Additional facilities/services include: a flashing fire alarm.
- There may be background noise in this room.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- Lighting levels are adjustable.
- There are steps to the upper tier seating.
Games Room and Hot Tub
- The room is located through the gates to the left hand side of the accommodation.
- The distance from the entrance to the accommodation is 25m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens towards you.
- There is an open extension leaf.
- The width of the opening is 75cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The flooring is patterned.
- The walls and floor colour contrast varies between low and high.
- Seating available in this room includes: chairs with armrests and high stools.
- Furniture available in this room includes: tables.
- The surface height of the tables/desks is not suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There is a portable hearing assistance system which is not clearly signed.
- The hearing assistance system could not be tested at the time of the survey.
- Additional facilities/services include: a flashing fire alarm, a television with subtitles and a wash basin.
- There is background noise in this room which varies depending on the function/event.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- Lighting levels are adjustable.
- There is also a kitchenette, a shower and toilet in this area.
Outdoor Seating Area
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Location and Access
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- The outdoor seating area is located outside of the games room.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to this area.
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Seating Area
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- The seating area is covered.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and benches.
- Furniture available in this area includes: tables.
- The surface height of the tables/desks is not suitable for wheelchair users.
- The clear height under the tables/desks is not suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- There is also a day bed in this area during summer months.
Laundry Room
- The utility room is located off the car park, at the side of the accommodation.
- There is stepped access into the utility room.
- There is 1 step with no handrails.
- The step is unmarked.
- The height of the step is not between 15cm and 18cm.
- The height of the highest step is 10cm.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 82cm.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- The flooring is patterned.
- The walls and floor have a medium visual contrast.
- The work surface is 90cm from the floor.
- Under counter cupboards are available.
- The sink is 90cm from the floor.
- The sink has a twist/turn tap.
- Facilities within the room include a washing machine and a tumble dryer.
- The following machines are at a suitable height for a wheelchair user: washing machine and tumble dryer.
- Lighting levels were even at the time of the survey.
