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Access Guide

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Accommodation Overview

  • About View
    • Trevase Granary is an award-winning 5-star gold Visit England self-catering accommodation, in an 18th century traditional stone building.
    • There are 8 bedrooms in total.
    • There is step-free level access to some of the bedrooms.
    • There are 2 bedrooms with adaptations.
    • There is step-free level access to all bedrooms with adaptations.
    • None of the bedrooms with adaptations have adjoining rooms.
    • All bedrooms with adaptations have an ensuite with a wheel-in shower.
    • Only assistance dogs are welcomed at this venue.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via a portable ramp at the most accessible entrance.
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via ramps or slopes: the main entrance and the games room.
    • The following areas have stepped access: the first floor and the laundry room .
    • Access throughout may include manual doors.
    • The ground floor and the first floor can be accessed via a stair lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is a portable hearing assistance system.
    • You can borrow or hire the following equipment: vibrating pillows, panic alarm, bath mats, raised toilet seats, shower chairs and commodes.
    • Additional equipment which can be borrowed or hired includes: toilet frame, portable ramp, bed guard and easy care sheets with waterproof bed protector.
    • Renting third party equipment (e.g. bed hoists or profiling beds) can be arranged through TPG, Hereford Disabled Aids or Mills Mobility Aids.
    • Delivery can be arranged prior to arrival & collection following departure.
    • View more information on borrowing or hiring equipment (opens new tab).
    • The alternative formats documents can be provided in include: large print (on request).
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.

Parking

  • Car Park View
    • The car park is located to the right hand side of the accommodation.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are no designated Blue Badge parking bays available.
  • Charges and Restrictions View
    • This car park is for visitors only.
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • There are no electric vehicle charging points designated for Blue Badge holders.
    • There are 2 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 500cm (width) x 300cm (depth).
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • You do not need an online account to use the charging point.
    • There is also a Tesla charging point.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance

  • This entrance is located at the front of the accommodation, accessed via the covered walkway from the parking area.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a portable ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide.
  • There is one step as you enter.
  • There are no handrails for the step.
  • The step is unmarked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the step is 5cm.
  • There is a key lock at a height of 98cm.
  • There is a single manual door.
  • The door opens away from you.
  • The width of the opening is 97cm.
  • The door has a medium colour contrast.

Bedroom and Ensuite with Adaptations (The Cider Room - Left Hand Transfer)

  • Bedroom Access View
    • The bedroom surveyed is located to the left hand side at the end of the corridor, from the main entrance.
    • The distance from the main entrance is 6m.
    • The most accessible route to the bedroom has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into the bedroom.
    • There is written text signage on or near the door.
    • Entry to the room is by a key lock.
    • The height of the key lock is 116cm.
    • The door opens inwards and has a high colour contrast.
    • The width of the opening is 82cm.
  • Bedroom Features View
    • The bedroom has twin single beds.
    • The top of the mattress is 62cm from the floor.
    • The bed is height adjustable.
    • The space under the bed is 30cm from the floor.
    • There is room for a wheelchair user to manoeuvre next to the bed.
    • Seating available in the bedroom includes: a chair with armrests and a chair without armrests.
    • Furniture available in the bedroom includes: a desk.
    • The following is also available in this bedroom: bedside plug sockets, TV with subtitles and a flashing fire alarm.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
    • Lighting levels are adjustable.
    • This bedroom does not have an adjoining room.
    • There are also two day beds in this room.
  • Ensuite Access View
    • There is step-free level access into the ensuite.
    • The ensuite door opens outwards and has a high colour contrast.
    • The width of the opening is 82cm.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Ensuite Dimensions and Features View
    • The dimensions of the ensuite are 310cm (width) x 300cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 210cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on top of the cistern.
    • There is no horizontal grab rail for the toilet.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium colour contrast.
    • There is no dropdown grab rail for the toilet.
    • The toilet seat is 50cm from the floor.
    • The toilet seat has a low colour contrast.
    • There is not a wall mounted toilet roll holder.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 84cm from the floor.
    • There is a vertical grab rail on the left side of the wash basin.
    • The wash basin grab rail has a medium colour contrast.
    • There is a wash basin mounted soap dispenser.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 105cm and 178cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • The ensuite has a wheel in shower.
    • There is room for a wheelchair user to manoeuvre in the shower.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is a shower seat.
    • The shower seat is 56cm from the floor.
    • There are grab rails for the shower.
    • The grab rails for the shower have a medium colour contrast.
    • There are no dropdown rails for the shower.
    • There is no emergency alarm.
    • The shower seat and commode are height adjustable.

Stairs and Stair Lift to Access the First Floor

  • The stairs surveyed are located in the hallway straight ahead, from the main entrance.
  • The ground floor and first floor can be accessed by these stairs.
  • There are 13 steps between floors.
  • The steps have some clear markings and have a handrail on the right going up.
  • The handrail is not easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 20cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Kitchen

  • The kitchen is located to the right hand side, from the top of the stairs.
  • There is step-free level access into the kitchen.
  • There is a single manual door.
  • The door opens away from you.
  • The width of the opening is 82cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high colour contrast.
  • There is room for a wheelchair user to manoeuvre.
  • Some flooring is shiny and patterned.
  • The walls and floor have a high colour contrast.
  • The work surface is 90cm from the floor.
  • A lowered work surface is available.
  • The lowered work surface has a knee recess.
  • The lowered work surface is 79cm from the floor.
  • Overhead and under counter cupboards are available.
  • The hob is 90cm from the floor.
  • A lowered hob is not available.
  • The oven is at a suitable height for a wheelchair user.
  • The sink is 90cm from the floor.
  • A lowered sink is not available.
  • The sink has lever taps.
  • Seating available in the kitchen includes: stools.
  • Facilities within the kitchen include a fridge, a freezer, a dishwasher, a microwave, a kettle, a toaster and easy grip cutlery.
  • The following appliances are at a suitable height for a wheelchair user: dishwasher.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Dining Room/Lounge

  • The dining room is located through the door to the far right hand side of the kitchen.
  • There is step-free level access into the dining room.
  • There is a single manual door.
  • The door opens away from you.
  • The width of the opening is 78cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high colour contrast.
  • There is room for a wheelchair user to manoeuvre.
  • The flooring is shiny and patterned.
  • The walls and floor have a high colour contrast.
  • Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs and sofas.
  • Furniture available in this area includes: tables and coffee tables.
  • The surface height of the tables/desks is not suitable for wheelchair users.
  • The clear height under the tables/desks is suitable for wheelchair users.
  • Lighting levels vary due to the size of the space.
  • Lighting levels are adjustable.
  • The mat in the lounge area could cause a trip hazard.

Cloakroom

  • The shared standard toilet facilities were surveyed.
  • The toilet is located next to the dining room/lounge.
  • The distance from the dining room/lounge is 1m.
  • The most accessible route to the toilet has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into the toilet.
  • There is not any signage on or near the door.
  • The door opens inwards and has a high colour contrast.
  • The width of the opening is 82cm.
  • Internally the door has a high colour contrast.
  • Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
  • The wash basin has a lever mixer tap.
  • Hand drying facilities include: a hand towel.
  • Lighting levels were even at the time of the survey.

Cinema Room

  • The room is located to the right hand side, from the top of the stairs.
  • The distance from the top of the stairs is 7m.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The width of the opening is 82cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high colour contrast.
  • There is step-free level access throughout the majority of areas.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: sofas.
  • Furniture available in this room includes: coffee tables.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a flashing fire alarm.
  • There may be background noise in this room.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Lighting levels are adjustable.
  • There are steps to the upper tier seating.

Games Room and Hot Tub

  • The room is located through the gates to the left hand side of the accommodation.
  • The distance from the entrance to the accommodation is 25m.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens towards you.
  • There is an open extension leaf.
  • The width of the opening is 75cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The flooring is patterned.
  • The walls and floor colour contrast varies between low and high.
  • Seating available in this room includes: chairs with armrests and high stools.
  • Furniture available in this room includes: tables.
  • The surface height of the tables/desks is not suitable for wheelchair users.
  • The clear height under the tables/desks is suitable for wheelchair users.
  • There is a portable hearing assistance system which is not clearly signed.
  • The hearing assistance system could not be tested at the time of the survey.
  • Additional facilities/services include: a flashing fire alarm, a television with subtitles and a wash basin.
  • There is background noise in this room which varies depending on the function/event.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • Lighting levels are adjustable.
  • There is also a kitchenette, a shower and toilet in this area.

Outdoor Seating Area

  • Location and Access View
    • The outdoor seating area is located outside of the games room.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access to this area.
  • Seating Area View
    • The seating area is covered.
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests and benches.
    • Furniture available in this area includes: tables.
    • The surface height of the tables/desks is not suitable for wheelchair users.
    • The clear height under the tables/desks is not suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • There is also a day bed in this area during summer months.

Laundry Room

  • The utility room is located off the car park, at the side of the accommodation.
  • There is stepped access into the utility room.
  • There is 1 step with no handrails.
  • The step is unmarked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the highest step is 10cm.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The width of the opening is 82cm.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The flooring is patterned.
  • The walls and floor have a medium visual contrast.
  • The work surface is 90cm from the floor.
  • Under counter cupboards are available.
  • The sink is 90cm from the floor.
  • The sink has a twist/turn tap.
  • Facilities within the room include a washing machine and a tumble dryer.
  • The following machines are at a suitable height for a wheelchair user: washing machine and tumble dryer.
  • Lighting levels were even at the time of the survey.