Skip to main content

Health Centre

Heriot-Watt University, Riccarton, Edinburgh, EH14 4AS

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

  • Services / facilities within the building include a doctors surgery, a dentist surgery, staff offices and a seminar room.

Opening Times

  • Monday 08:30 - 18:00.
  • Tuesday 08:30 - 18:00.
  • Wednesday 08:30 - 18:00.
  • Thursday 08:30 - 18:00.
  • Friday 08:30 - 18:00.

Location

  • The venue is situated outside the centre of the city.
  • This venue is situated in the Riccarton Campus.
  • The nearest mainline station is Curriehill.
  • There is a bus stop within 150m (164yds) of the venue.
  • Comments View
    • The Riccarton Campus is located on the western edge of Edinburgh.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There are 2 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 450cm x 300cm (14ft 9in x 9ft 10in).
  • The nearest designated bay is 28m (31yd) from the main entrance.
  • The furthest designated bay is 31m (34yd) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb / non stepped access from the car park to the venue.
  • The dropped kerb does not have tactile paving.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 82cm (2ft 8in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are single width.
    • The door opening is 81cm (2ft 8in) wide.
  • Comments View
    • The automatic doors are push pad operated, and open towards you.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located either side of the entrance.
  • The ramp or slope is permanent.

Outside Access (Staff Entrance)

  • This information is for the entrance located off the car park.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 90cm (2ft 11in) wide.

Level Change (Staff Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading up to the entrance from the car park.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.
  • The width of the ramp or slope is 120cm (3ft 11in).

Reception (Main)

  • The reception desk is 11m (12yd) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • Lighting levels are medium.
  • The desk has a lowered section.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Comments View
    • The main reception is located in front of the main entrance.

Reception (Dental)

  • The reception desk is 6m (19ft 8in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • Lighting levels are medium.
  • The desk does not have a lowered section.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are trained to use system.
  • Comments View
    • The hearing loop can be used in dental surgeries.
    • The Dental area is located directly to the right of the main entrance as you enter.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Lighting levels are medium.
  • Motorised scooters are welcomed in public parts of the venue.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The lighting level is medium.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift

  • There is a lift for public use.
  • The lift is located just past the reception desk.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • Wall mounted information boards are not provided at lift landings.
  • The weight limit for the lift is 630Kg.
  • The lift is approximately 16m (17yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 89cm (2ft 11in).
  • The dimensions of the lift are 108cm x 140cm (3ft 7in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does not have a hearing enhancement system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is moderate to good.
  • Comments View
    • The 1st floor contains Staff offices and a Seminar Room and therefore the lift and stairs would normally be used by staff only.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 8m (26ft 3in) from the main entrance.
    • The accessible toilet is located opposite the main reception desk.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 78cm (2ft 7in).
    • The door is light.
    • The dimensions of the accessible toilet are 141cm x 193cm (4ft 8in x 6ft 4in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 72cm (2ft 4in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • Disposal facilities are not available in the cubicle.
    • There is a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The toilet roll holder is 114cm (3ft 9in) high.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the external door and wall is good.
    • The contrast between the grab rails and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • Lighting levels are medium.
  • Comments View
    • There are also separate male and female accessible toilets on the 1st floor.
    • The male toilet has the transfer space on the left as you face the toilet. The female toilet has the transfer space ont the right.
    • These also act as standard toilets.
    • .

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Shared Toilet(s) View
    • The unisex toilets are located opposite the man reception desk.
    • Unisex toilets are 10m (32ft 10in) from the main entrance.
    • Inside the venue, there is level access to the unisex toilet.
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the main standard toilet.
    • The height of the baby change table once extended is 96cm (3ft 2in).
    • Inside the venue, there is level access to the baby change facility.
  • Comments View
    • There are also standard unisex toilets located next to the treatment rooms at the far end of the ground floor.

Accessible Shower

  • Accessible shower facilities are available.
  • The accessible shower(s) surveyed is/are located in the Sick Bay, on the ground floor.
  • The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
  • The height of the seat is 42cm (1ft 5in).
  • There is level access to the services from the accessible shower facilities.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Staff are Text Relay aware.

SafeZone

  • SafeZone is a free app based system for students and staff that enhances their personal safety. SafeZone extends the reach of campus safety and security, to cater for the real time needs of the people who use campus every day. It provides a quick and easy way for users to alert SafeGuarding Services, when help or assistance is needed.
  • For information about the SafeZone please click here.