Access Guide
Overview (Bowling Road Clinic)
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About
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- This is a health centre with various services available.
- Services available in the venue include: diabetes services, blood tests, child and adolescent mental health clinic.
- View information on opening times
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Parking and Public Transport
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- The venue does not have its own car park.
- There is on-street Blue Badge Bay parking, on-street standard parking and a public car park nearby.
- The nearest parking is located on Bowling Road.
- The nearest step-free train station is Ware.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via a very easy slope at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include doors permanently held open.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- British Sign Language interpreters can be provided on request.
- Documents are available in the following formats: Braille (on request), large print (on request) and different languages (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Related Access Guides View
Toilet and Changing Facilities (Bowling Road Clinic)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the left of reception.
- The toilet with adaptations has a left hand transfer space.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located to the left of reception, within the toilet with adaptations.
Parking (Bowling Road Clinic)
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Car Park
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- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are no designated Blue Badge parking bays available.
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Charges and Restrictions
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- This car park is for staff only.
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street designated Blue Badge parking and standard parking is available.
- The on-street designated Blue Badge parking bays are located on Bowling Road.
- The Blue Badge bays are signposted but have no markings.
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Public Car Parks
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- There is a public car park located on Kibes Lane.
- The name of the car park is Kibes Lane Car Park.
- Designated Blue Badge parking bays are available in the car park.
Entrance (Bowling Road Clinic Entrance)
- This entrance is located on Bowling Road.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There is a single automatic door at this entrance.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens towards you.
- The width of the opening is 86cm.
- There is a small lip on the threshold of the opening.
- The door has a high visual contrast.
- There is a second single automatic door.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request .
- The second door opens towards you.
- The width of the opening is 86cm.
- There is a small lip on the threshold of the opening.
- The second door has a high visual contrast.
- There is a push pad or push button to exit at a height of 130cm.
- There is step-free level access as you enter.
Reception (Bowling Road Clinic)
- The reception is located to the right after the entrance.
- The distance from the Bowling Road Clinic entrance is 3m.
- There is step-free level access to reception.
- The height of the reception desk is 76cm.
- The reception has glazed screens and patterned/distracting backgrounds.
- There is not a hearing assistance system.
- The height of the touchscreen display ranges from 90cm to 108cm from the floor.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests.
Getting Around (Bowling Road Clinic)
- There is step-free level access throughout all areas.
- Access throughout may include doors permanently held open.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in all areas.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs with armrests.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (Clinic 1)
- There are 4 consultation/medical rooms available.
- The room surveyed was; Clinic 1.
- The room is located at the end of the corridor.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a low visual contrast.
- The door opens inwards.
- The width of the opening is 78cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 180cm.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the left of reception.
- The distance from the Bowling Road Clinic entrance is 6m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial, Braille, written text and tactile signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The width of the door opening is 85cm.
- The door has a locking handle.
- Internally the door has a low visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 138cm (width) x 262cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 76cm (from the side of the toilet pan).
- There is a lever flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 86cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 130cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 126cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- There are multiple coat hooks.
- The coat hooks are 157cm from the floor.
- The height of the baby change facility when in use is 82cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
