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Bull Plain Clinic

Bull Plain, Hertford, Hertfordshire, SG14 1DX

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Access Guide

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Overview (Bull Plain Clinic)

Toilet and Changing Facilities (Bull Plain Clinic)

Parking (Bull Plain Clinic)

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street designated Blue Badge parking is available.
    • The on-street designated Blue Badge parking bays are located Bulls Plain.
    • The Blue Badge bays are signposted and have markings which are faded.
  • Public Car Parks View
    • There is a public car park located on Bircherley Street.
    • The name of the car park is Bircherley Green Multi Storey Car Park.
    • Designated Blue Badge parking bays are available in the car park.

Entrance (Patient Entrance)

  • This entrance is located on Bull Plain.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient with resting areas.
  • The ramp is between 75cm and 150cm wide with a handrail on the right going up.
  • There is a single manual gate at this entrance.
  • The gate opens away from you.
  • The width of the opening is 88cm.
  • The door has a high visual contrast.
  • Staff need to be contacted via the bell at the front entrance on arrival to use this entrance. The bell is at a height of 162cm.
  • There is a second single automatic door.
  • The second door opens towards you.
  • The width of the opening is 94cm.
  • The second door has a high visual contrast.
  • There is step-free level access as you enter.

Getting Around (Bull Plain Clinic)

  • There is step-free level access throughout all areas.
  • Access throughout may include manual doors and narrow walkways.
  • Some flooring is shiny and patterned.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is no (or very little) background noise.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Seating Area (Waiting Room)

  • The waiting room is located immediately after the patient entrance.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Some chairs are fixed.
  • There is no (or very little) background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.

Consultation / Medical Room (Room 5)

  • There are 6 consultation/medical rooms available.
  • The room surveyed was; Room 5.
  • The room is located ahead and to the right of the waiting area.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 78cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 175cm.
  • Seating available in the room includes: chairs without armrests, bariatric chairs with armrests and chairs with armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Bull Plain Clinic - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located ahead and to the right of the waiting area.
    • The distance from the patient entrance is 9m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is written text, pictorial, Braille and tactile signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 88cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 165cm (width) x 248cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 100cm (from the side of the toilet pan).
    • There is a push button flush on top of the cistern.
    • There is a horizontal grab rail on the left as you face the toilet.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 91cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the right as you face the wash basin.
    • The wash basin grab rail has a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 118cm from the floor.
    • There is a wall mounted towel dispenser which can be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 132cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin, a pedal bin and a nappy/incontinence items bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 82cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.