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Danesbury Neurological Centre

73 School Lane, Welwyn, Hertfordshire, AL6 9SB

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Access Guide

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Overview (Danesbury Neurological Centre)

Toilet and Changing Facilities (Danesbury Neurological Centre)

  • Washroom and Shower Facilities View
    • The washroom facilities which have adaptations are located on the ground and lower ground floor.
    • There are ceiling hoists in all washrooms with adaptations.

Parking (Danesbury Neurological Centre)

  • Car Park View
    • The car park is located to the right of the Danesbury Neurological Centre main entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 4 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 465cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 109cm.
    • The nearest designated bay is 28m from the Danesbury Neurological Centre main entrance.
    • The most accessible route from the Blue Badge parking has a very easy slope.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Danesbury Neurological Centre Main Entrance)

  • This entrance is located to the left of the car park.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There is an intercom at a height of 110cm.
  • There is a key fob/card reader at a height of 100cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 154cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is a push pad or push button to exit at a height of 100cm.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 185cm.
  • The second set of doors have a high visual contrast.
  • There is step-free level access as you enter.

Reception (Main Reception)

  • The reception is located immediately ahead of the Danesbury Neurological Centre main entrance.
  • The distance from the Danesbury Neurological Centre main entrance is 2m.
  • There is step-free level access to reception.
  • The height of the reception desk is 124cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 72cm.
  • The reception has windows, glazed screens and patterned/distracting backgrounds.
  • There is a fixed hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and bariatric chairs with armrests.
  • Furniture available in this area includes: coffee tables and high tables.
  • Some tables are fixed.

Reception (Ward Reception)

  • The reception is located on the lower ground floor.
  • The distance from the lift is 4m.
  • There is step-free level access to reception.
  • The height of the reception desk is 110cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey.

Getting Around (Danesbury Neurological Centre)

  • There is step-free level access throughout all areas, this may include the use of a lift.
  • Access throughout may include doors permanently held open.
  • Some flooring is shiny.
  • There is a high visual contrast between the walls and floor in all walkways.
  • There is background noise in some areas of the venue.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs with armrests.
  • Lighting levels vary due to the size of the space.

Lift (Danesbury Neurological Centre)

  • The lift surveyed is located ahead and to the left of the Danesbury Neurological Centre main entrance.
  • The distance from the Danesbury Neurological Centre main entrance is 8m.
  • The most accessible route to the lift has step-free level access.
  • The ground and lower ground floor are accessed by this lift.
  • The lift door has a medium visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a low visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 130cm.
  • The internal dimensions of the lift are 155cm (width) x 265cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which vary in size.

Consultation / Medical Room (Treatment Room 2)

  • There are 2 consultation/medical rooms available.
  • The room surveyed was; Treatment Room 2.
  • The room is located along the main corridor on the ground floor.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 85cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 180cm.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Large Meeting Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Large Meeting Room.
  • The room is located to the right of the lifts on the ground floor.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors with a high visual contrast.
  • The doors open inwards.
  • The width of the opening is 86cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a medium visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 180cm.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: tables.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event .
  • Lighting levels vary due to the use of large glazed walls.

Room (Day Room)

  • The room is located on the lower ground floor, opposite the ward reception.
  • The distance from the lift is 7m.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request .
  • The door opens inwards.
  • The width of the opening is 89cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in the room includes: chairs with armrests and benches.
  • Furniture available in the room includes: tables and coffee tables.
  • Some surface heights are suitable for wheelchair users.
  • The clear underside space of some surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a wash basin.
  • There is background noise in this room.
  • Announcements are in person.
  • Lighting levels vary due to the use of large glazed walls.

Bathroom with Adaptations (Ground Floor - Patient Shower and Toilet)

  • Location and Access View
    • The bathroom surveyed is located along the main corridor on the ground floor.
    • The distance from the Danesbury Neurological Centre main entrance is 14m.
    • The most accessible route to the bathroom has step-free level access.
    • There is step-free level access into the bathroom.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards automatically via a push pad and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the bathroom are 460cm (width) x 275cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is lateral transfer space on both sides of the toilet, however they are obstructed.
    • The lateral transfer space on the left is 121cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 194cm (from the side of the toilet pan).
    • There is an elbow pad flush for the toilet.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high visual contrast.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a high visual contrast.
    • The toilet seat is 45cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 88cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a sensor tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 106cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 88cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
    • The bathroom has a nappy/incontinence items bin, a sanitary bin and a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 147cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • The bathroom has a wheel-in shower.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • The shower controls are twist turn mixer.
    • There is a flip-down shower seat.
    • The shower seat is 48cm from the floor.
    • There are dropdown rails for the shower.
    • The shower grab rail has a high visual contrast.
    • The shower dropdown rails have a high visual contrast.
    • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
    • There is a ceiling hoist that covers all areas. .