Access Guide
Overview (Danestrete Health Centre)
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About
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- This is a community support hub with multiple services available.
- Services available in the venue include: Speech and Language Therapy, Phlebotomy, Pulmonary Rehab, Children's Occupational & Physiotherapy, CDC Paediatricians, Adult Audiology, Diabetes, Newborn Hearing, Heart Failure, Bladder and Bowel, PALMS and Health Visitiors.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is on-street Blue Badge Bay parking, on-street standard parking and a public car park nearby.
- The name of the nearest car park is Southgate Long Stay.
- The nearest train station is Stevenage.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include manual doors.
- The ground and first floor can be accessed via a standard lift and stairs.
- There is not a toilet with adaptations available.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- British Sign Language interpreters can be provided on request.
- Documents are available in the following formats: Braille (on request), large print (on request) and different languages (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Related Access Guides View
Toilet and Changing Facilities (Danestrete Health Centre)
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Toilet Facilities
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- Ambulant toilet facilities are located within the standard toilets to the left of the reception.
- The shared step-free toilet facilities are located to the left of the reception.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the standard toilets to the left of the reception.
Parking (Danestrete Health Centre)
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Car Park
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- The car park is located in front of the venue.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 227cm (width) x 420cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 120cm.
- The nearest designated bay is 10m from the Danestrete Health Centre entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
- Blue Badge holders can also park in the staff parking area providing they display their blue badge.
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Charges and Restrictions
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- This car park is for staff and Blue Badge holders only.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street designated Blue Badge parking and standard parking is available.
- The on-street designated Blue Badge parking bays are located Southgate Road.
- The Blue Badge bays are clearly marked and signposted.
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Public Car Parks
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- There is a public car park located on Southgate.
- The name of the car park is Southgate Long Stay.
- Designated Blue Badge parking bays are not available in the car park.
Entrance (Danestrete Health Centre Entrance)
- This entrance is located at the front of the venue .
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is an intercom at a height of 144cm.
- The height of the hand sanitiser is 86cm.
- There is a single automatic door at this entrance.
- The door opens towards you.
- The width of the opening is 85cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- There is a push pad or push button to exit at a height of 100cm.
Reception (Danestrete Health Centre)
- The reception is located to the left as you enter the centre.
- The distance from the Danestrete Health Centre entrance is 2m.
- There is step-free level access to reception.
- The height of the reception desk is 113cm.
- There is a lowered section at the desk.
- The height of the lowered section is 72cm.
- The reception has windows and glazed screens.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Some seating is fixed.
Getting Around (Danestrete Health Centre)
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include manual doors.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in all areas.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is not consistent throughout.
- Lighting levels were even at the time of the survey.
Lift (Danestrete Health Centre)
- The lift surveyed is located to the right, just beyond the reception.
- The distance from the Danestrete Health Centre entrance is 8m.
- The most accessible route to the lift has step-free level access.
- The ground and first floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, Braille markings and a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 123cm (width) x 152cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey.
Stairs (Danestrete Health Centre)
- The stairs surveyed are located to the left, beyond the reception.
- The ground and first floor can be accessed by these stairs.
- There are 19 steps between floors.
- The steps have some clear markings and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Seating Area (First Floor - Waiting Area)
- Just beyond the lift, on the first floor.
- The most accessible route has step-free level access and a lift.
- There is step-free level access into this area.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Entrance (First Floor Entrance)
- This entrance is located to the left after exiting the lift.
- The entrance area is not clearly signed.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance.
- The width of the opening is 124cm.
- The doors have a low visual contrast.
Standard Toilet Facilities
- The shared standard toilet facilities were surveyed.
- The toilets are located on the ground floor, past the reception.
- The distance from the Danestrete Health Centre entrance is 6m.
- The most accessible route has step-free level access.
- There is step-free level access into the toilets.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 86cm.
- Internally the door has a high visual contrast.
- There are ambulant toilet facilities available.
- The ambulant cubicle has a horizontal grab rail on the right and a dropdown rail on the left.
- There is a wash basin, a wall mounted soap dispenser, a baby changing table and a hand dryer available.
- The wash basin has a twist turn mixer tap.
- The height of the baby change facility when in use is 92cm.
- Lighting levels were even at the time of the survey.
- The first door to get into the toilet area has an opening width of 78cm.
