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Danestrete - PALMS

Southgate, Stevenage, Hertfordshire, SG1 1HB

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Access Guide

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Getting To (PALMS)

Parking (Danestrete Health Centre)

  • Car Park View
    • The car park is located in front of the venue.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 227cm (width) x 420cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 10m from the Danestrete Health Centre entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • Blue Badge holders can also park in the staff parking area providing they display their blue badge.
  • Charges and Restrictions View
    • This car park is for staff and Blue Badge holders only.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street designated Blue Badge parking and standard parking is available.
    • The on-street designated Blue Badge parking bays are located Southgate Road.
    • The Blue Badge bays are clearly marked and signposted.
  • Public Car Parks View
    • There is a public car park located on Southgate.
    • The name of the car park is Southgate Long Stay.
    • Designated Blue Badge parking bays are not available in the car park.

Entrance (Danestrete Health Centre Entrance)

  • This entrance is located at the front of the venue .
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 144cm.
  • The height of the hand sanitiser is 86cm.
  • There is a single automatic door at this entrance.
  • The door opens towards you.
  • The width of the opening is 85cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is a push pad or push button to exit at a height of 100cm.

Reception (Danestrete Health Centre)

  • The reception is located to the left as you enter the centre.
  • The distance from the Danestrete Health Centre entrance is 2m.
  • There is step-free level access to reception.
  • The height of the reception desk is 113cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 72cm.
  • The reception has windows and glazed screens.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Some seating is fixed.

Lift (Danestrete Health Centre)

  • The lift surveyed is located to the right, just beyond the reception.
  • The distance from the Danestrete Health Centre entrance is 8m.
  • The most accessible route to the lift has step-free level access.
  • The ground and first floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a low visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 90cm.
  • The internal dimensions of the lift are 123cm (width) x 152cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey.

Department / Service (PALMS)

  • Location and Access View
    • PALMS is located to the right as you exit the lift on the first floor.
    • View information on opening times.
    • There is no signage on or near the door.
    • There is step-free level access into this area.
    • There is a single manual door with a high visual contrast.
    • The door opens away from you.
    • The width of the opening is 77cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open and narrow walkways.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey.
  • Facilities and Services View
    • There are 3 consultation/medical rooms available.
    • There is not a hearing assistance system.
    • The following facilities are available for patients: a standard toilet.

Toilet and Changing Facilities (PALMS)

Consultation / Medical Room

  • There are 3 consultation/medical rooms available.
  • The room surveyed was; FC06.
  • The room is located along the main corridor, to the right.
  • The most accessible route to the room has step-free level access, doors permanently held open and narrow walkways.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 118cm.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 67cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: tables and desks.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room

  • There are 3 consultation/medical rooms available.
  • The room surveyed was; FM08.
  • The room is located at the end of the corridor.
  • The most accessible route to the room has step-free level access, doors permanently held open and narrow walkways.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 73cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Standard Toilet Facilities

  • The shared standard toilet facilities were surveyed.
  • The toilet is located to the left, along the corridor .
  • The distance from the PALMS entrance is 9m.
  • The most accessible route has step-free level access, doors permanently held open and narrow walkways.
  • There is step-free level access into the toilet.
  • There is written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 68cm.
  • Internally the door has a high visual contrast.
  • There are no ambulant toilet facilities available.
  • There is a wash basin, a wall mounted soap dispenser, a wall mounted towel dispenser and a hand dryer available.
  • The wash basin has a lever mixer tap.
  • The height of the baby change facility when in use is 117cm.
  • Lighting levels were even at the time of the survey.