You are on Overview (Hoddesdon Health Centre). Skip to the next section.

Overview (Hoddesdon Health Centre)

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• About View
  • This is a health centre with multiple services available. .
  • Services available in the venue include: Antenatal and postnatal clinic, diabetes clinic, CAMHS, blood test clinic, Hertfordshire podiatry service, and Hearing Advisory Service.
  • View information on opening times.
• Parking and Public Transport View
  • The venue has its own car park.
  • There is on-street Blue Badge Bay parking, on-street standard parking and a public car park nearby.
  • The nearest parking is located on High Street.
  • The nearest step-free train station is Broxbourne.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free access via ramp at the most accessible entrance.
  • There is a step-free entrance at the rear of the building and a step-free main entrance at the front of the building. .
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: Child and Adolescent Mental Health Services (CAMHS).
  • Access throughout may include manual doors and doors permanently held open.
  • The ground floor and first floor can be accessed via stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair. .
  • Documents are available in the following formats: different languages.
  • There is not a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.
• Related Access Guides View
  • View information on Route from High Street Bus Stop to Hoddesdon Health Centre (opens new tab) .

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located to the right of reception.
  • The toilet with adaptations has a left hand transfer space.
  • The female step-free toilet facilities are located to the right of main reception.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located to the right of reception, within the toilet with adaptations.

You are on Parking (Hoddesdon Health Centre). Skip to the next section.

Parking (Hoddesdon Health Centre)

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• Car Park View
  • The car park is located along the side of the building.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are no designated Blue Badge parking bays available.
• Charges and Restrictions View
  • This car park is for staff only.
  • Clearly presented parking signs are available.
• Drop-off Point View
  • There is not a designated drop-off point available.
• On-street Parking View
  • On-street designated Blue Badge parking and standard parking is available.
  • The on-street designated Blue Badge parking bays are located High Street.
  • The Blue Badge bays are clearly marked and signposted.
• Public Car Parks View
  • There is a public car park located off the High Street.
  • The name of the car park is The Spotlight car park.
  • Designated Blue Badge parking bays are available in the car park.

You are on Entrance (Hoddesdon Health Centre Main Entrance). Skip to the next section.

Entrance (Hoddesdon Health Centre Main Entrance)

• This entrance is located to the left of the building.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via slope at the entrance.
• The slope has a slight gradient.
• There is a bell at a height of 147cm.
• The height of the hand sanitiser is 110cm.
• There are double automatic doors at this entrance.
• The doors are permanently held open.
• The width of the opening is 128cm.
• The doors have a low visual contrast.
• There is a push pad or push button to exit at a height of 78cm.
• There is a second set of double automatic doors .
• The second set of doors are permanently held open.
• The width of the opening is 130cm.
• The second set of doors have a high visual contrast.
• There is a push pad or push button to exit at a height of 104cm.
• There is step-free level access as you enter.

You are on Entrance (Alternative Entrance). Skip to the next section.

Entrance (Alternative Entrance)

• This entrance is located at the rear of the building.
• The approach to the entrance has uneven surfaces.
• The entrance area is not clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a slight gradient.
• The ramp is over 150cm wide with handrails on both sides.
• There is a bell at a height of 157cm.
• There are double automatic doors at this entrance, however one door is locked or bolted.
• The locked door can be opened on request.
• The doors open towards you.
• The width of the opening is 74cm.
• The doors have a high visual contrast.
• There is a push pad or push button to exit at a height of 94cm.
• There is step-free level access as you enter.

You are on Reception (Main Reception). Skip to the next section.

Reception (Main Reception)

• The reception is located immediately ahead of the Hoddesdon Health Centre main entrance.
• The distance from the Hoddesdon Health Centre main entrance is 5m.
• There is step-free level access to reception.
• The height of the reception desk is 86cm.
• The reception has windows and glazed screens.
• There is not a hearing assistance system.
• The height of the touchscreen display ranges from 100cm to 115cm from the floor.
• There is no (or very little) background noise in this area.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• There is not room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is not space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs without armrests.

You are on Getting Around (Hoddesdon Health Centre). Skip to the next section.

Getting Around (Hoddesdon Health Centre)

• There is step-free level access throughout the majority of areas.
• The following areas have stepped access: the CAHMS department.
• Access throughout may include doors permanently held open.
• There is a high visual contrast between the walls and floor in all areas.
• There is background noise in some areas of the venue.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Lighting levels were even at the time of the survey.

You are on Room (Main Waiting Room). Skip to the next section.

Room (Main Waiting Room)

• The room is located along the main corridor, on the left.
• The distance from the Hoddesdon Health Centre main entrance is 11m.
• The most accessible route to the room has step-free level access and doors permanently held open.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door is permanently held open.
• The width of the opening is 68cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests.
• Furniture available in the room includes: tables.
• Some tables are fixed.
• Some surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is not a hearing assistance system.
• There is background noise in this room.
• Announcements are in person.
• Lighting levels vary due to the use of large glazed walls.

You are on Room (CAMHS Waiting Room). Skip to the next section.

Room (CAMHS Waiting Room)

• The room is located at the end of the main corridor.
• The distance from the Hoddesdon Health Centre main entrance is 22m.
• The most accessible route to the room has step-free level access and doors permanently held open.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a low visual contrast.
• The door is permanently held open.
• The width of the opening is 74cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Announcements are in person.
• Lighting levels vary due to the use of large glazed walls.

You are on Seating Area (Antenatal and Postnatal Clinic). Skip to the next section.

Seating Area (Antenatal and Postnatal Clinic)

• The Antenatal and Postnatal Clinic seating area is located on the ground floor to the left of reception.
• The most accessible route has step-free level access and doors permanently held open.
• There is step-free level access into this area.
• There are double manual doors with a high visual contrast.
• The doors open away from you.
• The width of the opening is 140cm.
• There is step-free level access throughout the seating area.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in this area includes: chairs with armrests, chairs without armrests and armchairs.
• Furniture available in this area includes: tables and coffee tables.
• The surface height of the tables is not suitable for wheelchair users.
• The clear height under the tables is not suitable for wheelchair users.
• There is background noise in this area.
• Lighting levels were even at the time of the survey.

You are on Consultation / Medical Room (Antenatal and Postnatal Clinic). Skip to the next section.

Consultation / Medical Room (Antenatal and Postnatal Clinic)

• There is 1 consultation/medical room available.
• The room surveyed was; Antenatal and Postnatal Clinic consultation room.
• The room is located at the rear of antenatal department.
• The most accessible route to the room has step-free level access and manual doors.
• There is no signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 76cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 180cm.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Consultation / Medical Room (Consultation Room 3). Skip to the next section.

Consultation / Medical Room (Consultation Room 3)

• There are 3 consultation/medical rooms available.
• The room surveyed was; Consultation Room 3.
• The room is located along the main corridor on the ground floor.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 73cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 180cm.
• Seating available in the room includes: chairs with armrests.
• Furniture available in the room includes: desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Consultation / Medical Room (Blood Test Bay 1). Skip to the next section.

Consultation / Medical Room (Blood Test Bay 1)

• There is 1 consultation/medical room available.
• The room surveyed was; Blood Test Bay 1.
• The room is located along the main corridor, on the left.
• The most accessible route to the room has step-free level access and doors permanently held open.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 77cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests.
• The tables are fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Stairs (Hoddesdon Health Centre). Skip to the next section.

Stairs (Hoddesdon Health Centre)

• The stairs surveyed are located at the rear of Hoddesdon Health Centre.
• The ground and first floor can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps have some clear markings and have handrails on both sides.
• The handrails are not easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels vary due to the use of large glazed walls.

You are on Consultation / Medical Room (CAMHS). Skip to the next section.

Consultation / Medical Room (CAMHS)

• There are 5 consultation/medical rooms available.
• The room surveyed was; Yellow room.
• The room is located on the first floor.
• The most accessible route to the room has steps and manual doors.
• There is no signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a low visual contrast.
• The door opens inwards.
• The width of the opening is 76cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: coffee tables.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Hoddesdon Health Clinic - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Hoddesdon Health Clinic - Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the right of the main reception.
  • The distance from the Hoddesdon Health Clinic main entrance is 4m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 74cm.
  • The door has a locking handle.
  • Internally the door has a low visual contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 221cm (width) x 360cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 170cm (from the side of the toilet pan).
  • There is a lever flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 42cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 100cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 77cm from the floor.
  • The wash basin has a lever mixer tap.
  • There are no vertical grab rails at the wash basin.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 109cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 98cm from the floor.
  • There is not a hand dryer.
  • There is no emergency alarm.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin and a pedal bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 105cm.
  • The walls and floor have a high visual contrast.
  • Lighting levels vary due to the use of large glazed walls.