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Nevells Road Health Centre

Nevells Road, Letchworth Garden City, Hertfordshire, SG6 4TS

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Access Guide

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Overview (Nevells Road Health Centre)

Toilet and Changing Facilities (Nevells Road Health Centre)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located just beyond the reception, by waiting area A.
    • The toilet with adaptations has a right hand transfer space.
    • The shared step-free toilet facilities are located past the reception, just before Physiotherapy and Speech and Language Therapy.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located just beyond the reception, by waiting area A within the toilet with adaptations.

Parking (Nevells Road Health Centre)

  • Car Park View
    • The car park is located in front of the venue.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 280cm (width) x 435cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 130cm.
    • The nearest designated bay is 4m from the Nevells Road Health Centre entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • The car park has a steep camber.
  • Charges and Restrictions View
    • This car park is for visitors only.
    • Parking is free for all users.
    • Clearly presented parking signs are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street designated Blue Badge parking and standard parking is available.
    • The on-street designated Blue Badge parking bays are located on Nevells Road.
    • The Blue Badge bays are clearly marked and signposted.
  • Public Car Parks View
    • There is a public car park located on Rowland Way.
    • The name of the car park is Garden Square Multi-Storey Car Park.
    • Designated Blue Badge parking bays are available in the car park.

Entrance (Nevells Road Health Centre)

  • This entrance is located to the right of the Blue Badge bays.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The ramp has a slight gradient.
  • There is a single automatic door at this entrance.
  • The door opens towards you.
  • There is a push pad at a height of 100cm.
  • The width of the opening is 82cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is a push pad or push button to exit at a height of 110cm.
  • There is step-free access via slope as you enter.
  • The slope has a slight gradient.
  • To access the surgery from the footpath there is a long, steep ramp.
    The ramp is between 75cm and 150cm wide with handrails on both sides.

Reception (Nevells Road Health Centre)

  • The reception is located to the right as you enter the health centre.
  • The distance from the Nevells Road Health Centre entrance is 3m.
  • There is step-free level access to reception.
  • The height of the reception desk is 77cm.
  • The reception has windows.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: coffee tables.

Getting Around (Nevells Road Health Centre)

  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: Physiotherapy and Speech and Language Therapy Department.
  • Access throughout may include manual doors, doors permanently held open and narrow walkways.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is no (or very little) background noise.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels were even at the time of the survey.

Seating Area (Waiting Area C)

  • To the right past the reception, at the end of the corridor.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
  • The width of the opening is 81cm.
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Dental Surgery 2)

  • There are 6 consultation/medical rooms available.
  • The room surveyed was; Dental Surgery 2.
  • The room is located to the right, past the reception and to the left along the corridor.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 120cm.
  • There is a single manual door with a low visual contrast.
  • The door opens inwards.
  • The width of the opening is 74cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Dental Hygiene Room)

  • There are 6 consultation/medical rooms available.
  • The room surveyed was; Dental Hygiene Room.
  • The room is located to the right past the reception, and to the left along the corridor.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a low visual contrast.
  • The door opens inwards.
  • The width of the opening is 78cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Elm Room)

  • There are 6 consultation/medical rooms available.
  • The room surveyed was; Elm Room.
  • The room is located to the right beyond the reception, and to the right along the corridor.
  • The most accessible route to the room has step-free level access.
  • There is pictorial and written text signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 136cm.
  • There is a single manual door with a low visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request .
  • The door opens inwards.
  • The width of the opening is 79cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a low visual contrast.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located by waiting area A.
    • The distance from the Nevells Road Health Centre entrance is 5m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens inwards and has a low visual contrast.
    • The width of the door opening is 85cm.
    • The door has a locking handle.
    • Internally the door has a low visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 164cm (width) x 295cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 83cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 107cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 112cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 100cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin, a sanitary bin and a pedal bin.
    • There is one coat hook.
    • The coat hook is 167cm from the floor.
    • The height of the baby change facility when in use is 89cm.
    • The walls and floor have a low visual contrast.
    • Lighting levels were even at the time of the survey.