Access Guide
Overview (Park Drive Health Centre)
-
About
View
- This is a community support hub with multiple services available.
- Services available in the venue include: Health Visiting, Adult Diabetes, Leg Ulcer Service, Adult Bladder and Bowel Care, and Nutrition and Dietetics Services.
- View information on opening times
-
Parking and Public Transport
View
- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Baldock.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
-
Getting In and Around
View
- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include manual doors.
-
Getting Help and Assistance
View
- There is seating available.
- There is no hearing assistance system.
- You can borrow or hire the following equipment: adapted trollies with padded seat.
- British Sign Language interpreters can be provided on request.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Related Access Guides View
Toilet and Changing Facilities (Park Drive Health Centre)
-
Toilet Facilities
View
- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the right as you enter the health centre.
- The toilet with adaptations has a right hand transfer space.
- The shared step-free toilet facilities are located by the lift.
-
Changing Places and Changing Facilities
View
- Parent and baby changing facilities are located to the right as you enter the health centre, within the toilet with adaptations.
Parking (Park Drive Health Centre)
-
Car Park
View
- The car park is located in front of the venue.
- The car park is open air/surface.
- The car park surface consists of concrete and block paving.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays have faded markings.
- The surveyed Blue Badge parking bay dimensions are 345cm (width) x 480cm (depth).
- There are no hatched/marked zones.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 21m from the Park Drive Health Centre entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
-
Charges and Restrictions
View
- This car park is for visitors only.
- Parking is free for all users.
- Clearly presented parking signs are not available.
-
Drop-off Point
View
- There is not a designated drop-off point available.
Entrance (Park Drive Health Centre Entrance)
- This entrance is located at the front of the venue.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There is an intercom at a height of 95cm.
- The height of the hand sanitiser is 133cm.
- There are double automatic doors at this entrance, however one door is locked or bolted.
- The locked door can be opened on request.
- The doors open towards you.
- The width of the opening is 76cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a push pad or push button to exit at a height of 100cm.
- There is a second set of double automatic doors .
- The second set of doors are permanently held open.
- The push pad for the automatic doors is at a height of 100cm.
- The width of the opening is 160cm.
- The second set of doors have a high visual contrast.
- There is a push pad or push button to exit at a height of 100cm.
- There is step-free level access as you enter.
Reception (Park Drive Health Centre)
- The reception is located to the right as you enter the health centre.
- The distance from the Park Drive Health Centre entrance is 5m.
- There is step-free level access to reception.
- The height of the reception desk is 105cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has glazed screens.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests, chairs without armrests and bariatric chairs with armrests.
- Furniture available in this area includes: coffee tables.
- Some seating and tables are fixed.
Getting Around (Park Drive Health Centre)
- There is step-free level access throughout all areas.
- Access throughout may include manual doors.
- There is a high visual contrast between the walls and floor in all areas.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (Group Room)
- There are 6 consultation/medical rooms available.
- The room surveyed was; Group Room.
- The room is located to the left as you enter the health centre.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: tables and coffee tables.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Consultation / Medical Room (Clinic Room 1)
- There are 6 consultation/medical rooms available.
- The room surveyed was; Clinic room 1.
- The room is located towards the rear of the waiting area.
- The most accessible route to the room has step-free level access.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- The height of the hand sanitiser is 128cm.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 86cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: tables.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (Clinic Room 4)
- There are 6 consultation/medical rooms available.
- The room surveyed was; Clinic Room 4.
- The room is located to the right beyond the reception.
- The most accessible route to the room has step-free level access.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- The height of the hand sanitiser is 128cm.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 86cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a medium visual contrast.
- The treatment table is free standing at a fixed height.
- The length of the treatment table is 180cm.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: tables.
- The tables are fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Right Hand Transfer)
-
Location and Access
View
- The toilet surveyed is located to the right as you enter the health centre.
- The distance from the Park Drive Health Centre entrance is 1m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is Braille, tactile, pictorial, written text and dementia friendly signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 81cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
-
Dimensions and Features
View
- The dimensions of the cubicle are 165cm (width) x 240cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 86cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 92cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 93cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 94cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin, a sanitary bin and a pedal bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 93cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
